See all properties
Save

The Resort at Governor's Crossing

3.5 star property

Photo gallery for The Resort at Governor's Crossing

Exterior
Property video
Children’s play area – outdoor
Basic Studio, 1 Queen Bed, Kitchen
Waterslide

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

View map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Hillside Winery
    ‪2 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.8 out of 10
Excellent
(33 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(35 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(16 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(8 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(41 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(52 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

  • Sleeps 8

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • Sleeps 8

Classic Studio, 1 King Bed, Balcony

  • Sleeps 2

Deluxe Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Classic Studio, 1 King Bed with Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • Sleeps 6

One-Bedroom Suite With Two Queen Beds

  • Sleeps 6

Similar properties

View from property
Country Cascades Waterpark Resort
  • Pool
  • Kids pool
  • Waterslide
  • Parking included
4.5 out of 5, Wonderful, 2,368 reviews
The price is AU$261
includes taxes & fees
1 Jan - 2 Jan 2026
Country Cascades Waterpark Resort

About the area

Sevierville

Located in Sevierville (Governor’s Crossing), The Resort at Governor's Crossing is within a 5-minute drive of Tanger Outlets and Titanic Museum. .This family-friendly hotel is 1.8 mi (2.9 km) from WonderWorks and 3.4 mi (5.5 km) from Dollywood's Splash Country.

What's nearby

  • Hillside Winery - 2 min walk - 0.2 km
  • Ripley's Old MacDonald's Farm Mini Golf - 20 min walk - 1.7 km
  • NASCAR SpeedPark Smoky Mountains - 2 min drive - 1.0 km
  • Adventure Park at Five Oaks - 2 min drive - 1.7 km
  • Tanger Outlets - 3 min drive - 1.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Black Rifle Coffee Company - ‬2 min drive

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms, featuring kitchens with refrigerators and ovens. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This Victorian hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 19 2026 to January 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from March 14 to October 19
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1112 out of 1727 reviews
Rating 8 - Good. 355 out of 1727 reviews
Rating 6 - Okay. 145 out of 1727 reviews
Rating 4 - Poor. 64 out of 1727 reviews
Rating 2 - Terrible. 51 out of 1727 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our tv in our room, they sent maintenance immediately up to fix it. The staff was friendly. Our room was clean and beds were comfortable. I would stay again.
Stayed 5 nights in Sep 2025

2/10 Terrible

Braxton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. Our 6 month old crawled on the floor for 10 minutes and the dirt had turned his hand, feet, and legs all black. We were supposed to have a two night stay and we got there around seven or 8 o’clock at night. We decided to leave because the carpet also felt wet when I told the front desk we were leaving early due to the carpet being filthy all they had to say was sorry. We will not be visiting this hotel again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

Jeff

Liked: Staff & service, property conditions & facilities, room comfort
We felt like the room should have been better vacuumed. We checked in late at night, so it wasn’t until the next morning when we began to notice some issues. The carpet had not been vacuumed because we found crumbs, broken glass shards, and candy on the floor. With that being said, I called the front desk and they were very prompt in getting the carpet cleaned.
Stayed 4 nights in Sep 2025

6/10 Okay

Jodie

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The room slept 8 people but the living room furniture only sat 3. The couch was very uncomfortable to sit on, the only chair was small, wobbly and dirty. The beds were uncomfortable. On top of this, there were gnats throughout, constantly swatting while eating. Outdoor water slides were closed.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dianna Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. Very spacious, clean, and comfortable condo with everything you need including washer/dryer in rooms. Highly recommended
Stayed 2 nights in Aug 2025

2/10 Terrible

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pretty quiet but we loved that there were both indoor and outdoor pools as well as hot tubs. Staff was always friendly, the entire property was well kept and clean and it felt like a very safe area! Plus we were super close to everything!! Stores, restaurants, anything you can think of, was only a hop, skip and jump away!
Stayed 4 nights in Sep 2025

10/10 Excellent

dewayne, Versailles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We been going to Tennessee for a long time this is the best place we ever stayed at we will be back hope a longer stay next time
Stayed 2 nights in Sep 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Property conditions & facilities
Had a blast !
Stayed 1 night in Jun 2025

6/10 Okay

Della

Disliked: Cleanliness

Not is good

The staff was nice, the room was dirty, hair in the bathtub from previous people. Pool Was cold and no lights at Pool area for after dark. Would Not stay at this place again
Stayed 2 nights in Sep 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Affordable and easily accessible. Staff was very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay! The facilities were clean and comfortable, the staff was super nice and helpful, and our room was perfect! We slept well, and we can't wait to return someday soon!
Stayed 1 night in Sep 2025

8/10 Good

Michiela

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice condo with great location

No complaints on the condo. Very nice and comfortable accommodations. The indoor Waterpark however was pretty dirty. The water was very cloudy and you could visibly a film on top of the water. The outdoor pool area was very clean and nice. Just wished it stayed open longer. The outdoor courtyard area was very cute. Would stay again in the hopes the indie part would be taken care of better. Location is great!
Stayed 1 night in Sep 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff, very accommodating. Rooms was clean. Close to all attractions. Will definitely go back
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great resort, kid friendly. Close to a lot
Stayed 2 nights in Sep 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Dakota

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

This was family trip and everyone had a great time. Check in was easy. Room and beds were excellent. Pool areas were fantastic. Will go back and recommend to family and friends
Stayed 3 nights in Aug 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025