4/10 Poor
Lydia
12 Sept 2025
Disliked: Amenities
Checked in walked down to room manager opened door the key she gave me she said it was a master key it was pretty scratched up and worn out. I left the hotel for about 30 minutes came back downpour raining key would not open door went to front desk door was locked called the number no one would answer. Finally the manager called and said she was on her way back from getting her kids from school. Went down to my room still couldn’t get in Told her I needed a new key. The one she gave me is to scratched up would not work. She finally came back to my room with another key with the best Western logo on it, thank goodness that one worked, but it was still pretty scratched up. They need to invest in new key cards. Will not be staying there again do not recommend.
Lydia
Stayed 1 night in Sep 2025





















