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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Place, Valley View Mall
    ‪8 min walk‬
  • Place, Regal Valley View Grande
    ‪3 min drive‬
  • Place, Berglund Center
    ‪6 min drive‬
  • Airport, Roanoke, VA (ROA-Roanoke Regional)
    ‪5 min drive‬

Room options

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (Two Queen Beds, With Sofa Bed)

9.0 out of 10
Wonderful
(68 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(51 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (High Floor, Two Queen Beds, Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(15 reviews)
  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
4.4 out of 5, Excellent, 380 reviews
The price is AU$103
includes taxes & fees
24 May - 25 May
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About the area

Roanoke

With a stay at Hyatt Place Roanoke Airport/Valley View Mall in Roanoke (Roundhill), you'll be within a 10-minute drive of Carilion Roanoke Memorial Hospital and Valley View Mall. .This hotel is 11.6 mi (18.7 km) from Smith Mountain Lake and 1.5 mi (2.5 km) from Regal Valley View Grande.

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Regal Valley View Grande - 3 min drive - 2.8 km
  • Berglund Center - 6 min drive - 6.2 km
  • Center in the Square - 7 min drive - 6.8 km
  • Tanglewood Mall - 14 min drive - 13.9 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 8 min drive

Restaurants

  • ‪Cook Out - ‬19 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Golden Corral - ‬4 min drive

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 2 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Roanoke? This hotel has 0 square feet (0 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
Gallery Kitchen - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 20 2025 to May 10 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from April 15 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Airport/Valley

Hyatt Place Airport/Valley Hotel

Hyatt Place Airport/Valley Hotel Roanoke View Mall

Hyatt Place Roanoke Airport/Valley View Mall

Hyatt Place Roanoke Airport/Valley View Mall Hotel

Hyatt Place Airport/Valley View Mall Hotel

Hyatt Place Airport/Valley View Mall

Hyatt Roanoke Valley Mall

Hyatt Place Roanoke Airport/Valley View Mall Hotel

Hyatt Place Roanoke Airport/Valley View Mall Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1003 reviews
Rating 8 - Good. 216 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

ROJASU

Stayed 1 night in Feb 2026

10/10 Excellent

Cristen

Liked: Cleanliness, amenities, property conditions & facilities
It was great!
Stayed 1 night in Feb 2026

10/10 Excellent

Tamika

Stayed 1 night in Feb 2026

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay
Stayed 1 night in Feb 2026

2/10 Terrible

lee

Travelled with family and small children
Disliked: Amenities
staff was not very friendly and check-in was absolutely ridiculous taking 25-30 minutes just to check in. they also proceeded to try and charge me $250 for a deposit because my legal drivers license shows a local address!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Kristin

Stayed 2 nights in Jan 2026

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great, the room was really clean .
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. The vibe was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Tamika

Stayed 1 night in Jan 2026

2/10 Terrible

Ming

Stayed 1 night in Jan 2026

8/10 Good

Wissam

Liked: Staff & service
Elevators were dirty, hallways were dirty. Room was clean. Options for breakfast were limited.
Stayed 2 nights in Jan 2026

4/10 Poor

Jason

Travelled with family
Disliked: Staff & service, room comfort
When I book a room with 2 beds dont tell me there are none available when I arrive
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

8/10 Good

Angelo

Stayed 1 night in Dec 2025

8/10 Good

Watson

Liked: Cleanliness, property conditions & facilities
Very good and courteous hospitality.
Stayed 2 nights in Jan 2026

6/10 Okay

Tamika

Business traveller
Liked: Amenities
Check in was good, front desk lady was great! Room ehhh it was ok it looks like it’s been remodeled well you can tell it has been the bathroom light is dim, door is super close to shower and toilet (King room) the blinds didn’t work correctly. It wasn’t bad but it wasn’t great
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Stayed 1 night in Jan 2026

10/10 Excellent

Frances

Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 1 night in Dec 2025

4/10 Poor

Jecel

Stayed 1 night in Jan 2026

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2026

10/10 Excellent

Yvonne

Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Great. No problems here.
Stayed 1 night in Nov 2025