The bed was incredibly uncomfortable. It was rock hard. The carpet was disgustingly filthy. When we used the elevator, it made this horrible clunking sound, and actually before we left, it wasn’t working at all. So we had to schlep our luggage down the stairs. The whole place should have been refurbished about 20 years ago. We booked a room for two people, but were given only one set of towels. We asked for another set, and they said that they’d send it up. However, my husband had to go down the next morning to get another set of towels. Very, very disappointed in the hotel.