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Rendezvous Heritage Hotel Queenstown

4.5 star property

Photo gallery for Rendezvous Heritage Hotel Queenstown

Premier 2 Bedroom Apartment with Lake View | View from room
Meeting facility
Exterior
Meeting facility
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas

Popular amenities

  • Parking available

Explore the area

Map
91 Fernhill Road, Queenstown, 9197
  • TSS Earnslaw Steamship
    ‪20 min walk‬
  • Skyline Queenstown
    ‪3 min drive‬
  • Queenstown Gardens
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Room options

Premier 2 Bedroom Apartment with Alpine View

  • Mountain view
  • Sleeps 5
  • 2 King Beds

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Interconnecting Family Suite with Lake View

  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room With Lake View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Apartment

1 bedroom, in-room safe, desk, blackout curtains

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Family Room

Free toiletries, hair dryer, bathrobes, towels

Deluxe Family Room

8.6 out of 10
Excellent
(26 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment with Lake View

1 bedroom, in-room safe, desk, blackout curtains

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout curtains

1 Bedroom Apartment with Lake View

  • 88 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room

9.0 out of 10
Wonderful
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 44 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Interconnecting Family Suite

  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

Premier 2 Bedroom Apartment with Lake View

  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room

1 bedroom, in-room safe, desk, blackout curtains

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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  • Parking included
  • Free WiFi
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4.1 out of 5, Very good, (1003)
The price is AU$435
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About the area

Queenstown

A stay at Rendezvous Heritage Hotel Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. .This luxury hotel is 13.9 mi (22.4 km) from The Remarkables Ski Area and 0.8 mi (1.4 km) from SKYCITY Wharf Casino.

What's nearby

  • TSS Earnslaw Steamship - 20 min walk - 1.7 km
  • Skyline Queenstown - 3 min drive - 1.5 km
  • Kiwi and Birdlife Park - 3 min drive - 1.5 km
  • Queenstown Mall - 3 min drive - 1.5 km
  • Queenstown Gardens - 9 min drive - 3.0 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with a fitness center and a sauna
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Rendezvous Heritage Hotel Queenstown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1012 reviews
Rating 8 - Good. 292 out of 1012 reviews
Rating 6 - Okay. 74 out of 1012 reviews
Rating 4 - Poor. 29 out of 1012 reviews
Rating 2 - Terrible. 21 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie Alison

Business traveller, Travelled with group
Not very helpful. Wasn’t ready for check in time. Hair / muck on floor. Toilet was leaking - had to call 8am and 3pm to get maintenance. Room Service didn’t come, had to call at 3.30 for this.lift was out of service so had to carry everything up and down stairs. No water at the hotel upon checking out so no shower or water to brush teeth. No compensation nor sympathy. Wasn’t told about car park charge. Won’t be staying again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Charles

Stayed 2 nights in Apr 2025

8/10 Good

Murray

Stayed 1 night in Apr 2025

6/10 Okay

KAREN

Travelled with group
Liked: Amenities
Thankful for the upgrade. We stayed in the forestview part of the hotel I’m not sure if that was an upgrade. I guess it was an upgrade to a bigger room. We had better stay at our motels in te-anua and twizel and this one is more expensive. Also my friend had some bites in our room. Basically it was an ok stay ….by the lake , but we dont have the view . Still a drive to the dining options in the town and limited free parking or you pay for the parking … but it kept us safe ….
Stayed 1 night in Apr 2025

4/10 Poor

Gina marie

Disliked: Staff & service
I found the front staff very rude and ab
Stayed 2 nights in Apr 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovley hotel easy 5 min bus journey to town bus stop outside hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Mee Kian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent except the beds are too soft for us
Stayed 2 nights in Apr 2025

10/10 Excellent

Kerryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room size. Staff were super friendly and helpful. Definitely recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

domenico

Stayed 4 nights in Apr 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone here was helpful and friendly. And the meals at dinner were delicious. Special shout out to Sylvester and Jess in the restaurant. It was our anniversary and they made it very special. Thanks guys!
Stayed 6 nights in Apr 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

JI YEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lorraine

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Elanor

Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel. Our entire stay was amazing. Super comfy bed even though it was two beds pushed together. Views were great ! The location close to town and bus stop right outside. Would stay there again !
Stayed 6 nights in Apr 2025

10/10 Excellent

Trevor, Elanora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the Heritage and we loved it. Great views. Room was big and comfortable. Best shower with instant hot water. We didn’t have a car but the bus service at the front of the hotel is excellent to get to and back from town every 15 minutes. We have booked to go back in two months time.
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Joseph Changjoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Joaquim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in Queenstown. Quite and convenient hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, property conditions & facilities
Great Lake views
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Take a Breath

A last minute booking that we are glad we made. Even though staff were super busy with bus loads arriving and unpacking as we arrived, they were cool, calm and collected. Attended to our booking promptly. The room wasn’t ready so we received drink vouchers so we could chill whilst we waited near an open fire. We could park our car undercover for $15, which was appreciated. Lift and stair access to our Lakeview Room. Huge room with separate lounge, bedroom and bathroom . Two full lounges for seating, dining table and chairs, kitchen facilities. Laundry facilities behind closet door in dining/kitchen area (bonus). We dined in the restaurant and enjoyed the hospitality and food. Checkout was quick am Nd seamless. Thank you for accepting us last minute, we thoroughly enjoyed the accommodation and the spectacular view from our room.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Apr 2025

2/10 Terrible

Mandeep

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedsheet had broken glass. Both kids got cuts from it. One on the leg and one near eye. We got free parking in compensation. That’s the level of service. We did not create scene. Will not recommend at all
Stayed 4 nights in Apr 2025