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Rendezvous Heritage Hotel Queenstown

4.5 star property
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Photo gallery for Rendezvous Heritage Hotel Queenstown

Daily buffet breakfast (NZD 30 per person)
1 bedroom, in-room safe, desk, blackout curtains
Exterior
View from room
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot tub
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View map
91 Fernhill Road, Queenstown, 9197
  • TSS Earnslaw Steamship
    ‪20 min walk‬
  • Skyline Queenstown
    ‪3 min drive‬
  • Queenstown Gardens
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Room options

View all photos for Premier 2 Bedroom Apartment with Alpine View

1 bedroom, in-room safe, desk, blackout curtains

Premier 2 Bedroom Apartment with Alpine View

  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room with Alpine View

1 bedroom, in-room safe, desk, blackout curtains

Premier Room with Alpine View

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Family Suite with Lake View

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Family Suite with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe Room With Lake View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 88 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Apartment

1 bedroom, in-room safe, desk, blackout curtains

Studio Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room

Deluxe Family Room

8.6 out of 10
Excellent
(28 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premier Room with Lake View

1 bedroom, in-room safe, desk, blackout curtains

Premier Room with Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Alpine View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room with Alpine View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment with Lake View

Lake view

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout curtains

1 Bedroom Apartment with Lake View

  • 88 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed OR 4 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room

9.0 out of 10
Wonderful
(35 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 44 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Family Suite

1 bedroom, in-room safe, desk, blackout curtains

Interconnecting Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Premier 2 Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout curtains

Premier 2 Bedroom Apartment with Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Premier Room

1 bedroom, in-room safe, desk, blackout curtains

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Exterior

Holiday Inn Express & Suites Queenstown by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,001 reviews
The price is AU$258
includes taxes & fees
11 Oct - 12 Oct
Holiday Inn Express & Suites Queenstown by IHG

About the area

Queenstown

A stay at Rendezvous Heritage Hotel Queenstown places you in the heart of Queenstown, steps from Mt Crichton Loop Track and 13 minutes by foot from Lake Wakatipu. .This luxury hotel is 13.9 mi (22.4 km) from The Remarkables Ski Area and 0.8 mi (1.4 km) from SKYCITY Wharf Casino.

What's nearby

  • TSS Earnslaw Steamship - 20 min walk - 1.7 km
  • Skyline Queenstown - 3 min drive - 1.5 km
  • Kiwi and Birdlife Park - 3 min drive - 1.5 km
  • Queenstown Mall - 3 min drive - 1.5 km
  • Queenstown Gardens - 9 min drive - 3.0 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Pub On Wharf - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Atlas Beer Cafe - ‬18 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk
  • ‪Finz - ‬18 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with a fitness center and a sauna
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Rendezvous Heritage Hotel Queenstown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 30 for adults and NZD 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 16 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 65.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xiao

Stayed 2 nights in Jul 2025

8/10 Good

Shanil

Travelled with family and small children
Liked: Cleanliness
2nd time staying here. Overall had a great stay. Spa and Sauna was great as always. Room needs some refurbishing. Always had moisture on the window. Needs some air circulation. My first morning for breakfast I had to wait more than half an hour to get my coffee. And when it did arrive they gave me a wrong type. Breakfast was average too. Overall happy with the stay.
Stayed 5 nights in Jun 2025

8/10 Good

HAOTSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Damon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bed was super comfortable and the bedroom area was nice. Unfortunately the bathroom was very outdated. Cracks in the tiles above the shower and very small towels. For a high end Hotel i eas expecting more
Stayed 3 nights in Jun 2025

10/10 Excellent

Simone

Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The price for the accommodation on expedia.com was in USD, even though the prices were set in NZD in the settings. We only found out that the price was in USD when paying for the accommodation.
Stayed 1 night in Apr 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, amenities
Sold as garden view but hotel dosnt have a garden. Staff happy to assist. Tv not working in first room.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff so helpful location view facilities
Forest level 3 view from deck
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel located outside of the town center with a great view of the lake.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with amazing views! Looks exaclty like the photos! Infront of a bus stop perfect to go into town only a few stops and bus also takes you to the airport. Lovely restaurant at the hotel and a nice spa :)) will be back again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark Taupaki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gym, sauna & spa
Stayed 3 nights in Jun 2025

10/10 Excellent

Benjamin Jackson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The spa, sauna, pool and gym were perfect for ending each day with a good night soak and relax.
Stayed 4 nights in Jun 2025

10/10 Excellent

Coline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel facilities, it was pretty quiet when we stayed, really enjoyed the room, bed was super big and comfortable.
Stayed 3 nights in May 2025

6/10 Okay

Jesus Marcelino

Disliked: Amenities
.
Stayed 1 night in Jun 2025

4/10 Poor

Paschalis Baylon Chrismar, Pymble

Travelled with partner
Disliked: Staff & service
WiFi issues not advised before hand causing a missed important Zoom call. Cleaning staff nuisance despite Privacy sign & advised late checkout.
Stayed 12 nights in May 2025

10/10 Excellent

Lyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff and general manager were welcoming and remembered us each day. There were changes in a la carte/buffet breakfast served but we never felt that it was a downgrade to us or other clients. The restaurant staff were so welcoming and professional. Other restaurants in Queenstown could follow the example of the Heritage staff!
Stayed 6 nights in May 2025

10/10 Excellent

Arief

Stayed 4 nights in May 2025

10/10 Excellent

Janice and Wayne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a great room with view of the lake. We enjoyed the spa pool and will come back again in the future.
Stayed 2 nights in May 2025

8/10 Good

Sudhan, Napier

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at this hotel. Clean and comfortable room.
Stayed 2 nights in May 2025

10/10 Excellent

Nidavanh

Stayed 4 nights in May 2025

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay with the restaurant staff a particular standout. The cleaning staff were also outstanding as our room was beautiful attended to each day. The $15 pd parking is a bit of a turn off but a car is necessary given the hotel a little out of town.
Stayed 8 nights in May 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the lake and the bus stops outside the door.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Highlight were the cocktails that we had, man behind the bar was a genius at serving up some great drinks, he was the highlight for us, a 10/10 for him.
Stayed 6 nights in May 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Room was quiet and comfortable.
Stayed 5 nights in Mar 2025

4/10 Poor

Sophie

Stayed 4 nights in Apr 2025