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Rendezvous Heritage Hotel Queenstown

4.5 star property

Photo gallery for Rendezvous Heritage Hotel Queenstown

Exterior
Reception
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Studio Suite, Lake View
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
91 Fernhill Road, Queenstown, 9197
  • TSS Earnslaw Steamship
    ‪20 min walk‬
  • Skyline Queenstown
    ‪3 min drive‬
  • Queenstown Gardens
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, Lake View

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Lakeview

  • 88 sq m
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, Lake View

Deluxe Room, Lake View

Deluxe Room, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room Non-Lakeview

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

2 Bedroom Studio Suite Non-Lakeview

  • 88 sq m
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Studio Suite Non-Lakeview

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite Non-Lakeview

  • 44 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview

Family Deluxe Room Non-Lakeview

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Executive Room Non-Lakeview

Executive Room Non-Lakeview

Executive Room Non-Lakeview

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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  • Breakfast included
  • Free WiFi
  • Restaurant
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The price is AU$281
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includes taxes & fees
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About the area

Queenstown

With a stay at Rendezvous Heritage Hotel Queenstown, you'll be centrally located in Queenstown, a 3-minute drive from Skyline Queenstown and 11 minutes from Onsen Hot Pools. .This luxury hotel is 9 mi (14.5 km) from Coronet Peak Ski Area and 13.9 mi (22.4 km) from The Remarkables Ski Area.

What's nearby

  • TSS Earnslaw Steamship - 20 min walk - 1.7 km
  • Skyline Queenstown - 3 min drive - 1.5 km
  • Queenstown Mall - 3 min drive - 1.5 km
  • Kiwi and Birdlife Park - 3 min drive - 1.5 km
  • Queenstown Gardens - 9 min drive - 3.0 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪Fergburger - ‬3 min drive
  • ‪Skyline Gondola - ‬3 min drive
  • ‪Patagonia Chocolates - ‬19 min walk
  • ‪Smiths Craft Beer House - ‬19 min walk
  • ‪Mrs. Ferg Beach Street - ‬19 min walk

About this property

Rendezvous Heritage Hotel Queenstown

Suburban hotel with a fitness center and a sauna
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a satisfying meal at Mackenzies Restaurant serving guests of Rendezvous Heritage Hotel Queenstown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3078 square feet (286 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3,078 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice place
Stayed 1 night in Apr 2025

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very functional -- furnishings a bit worn. Not many kitchen dishes and utensils. Good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Shandesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed Bag

Room was fine, and lounge looked lovely. They advertised that room had kitchenette, but it was just a small fridge and hot water heater ( no coffee maker). Surprisingly there were NO shelves to put clothes on. The hairdryer didn't work but they replaced it after a short wait. Not sure if the charge to park a car was listed when the booking was made.
Stayed 2 nights in Mar 2025

4/10 Poor

Adrian

Liked: Cleanliness, amenities
Very noisy at night. Sounds travel through the building and it seems every minute someone was slamming a door. Could not sleep until way past midnight. Restaurant poor compared to what you can find downtown- 20 min away
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine A

Travelled with family
Liked: Amenities
The staff was helpful and friendly. We stayed in a Lakeview room and our balcony view was gorgeous! We always appreciate a good restaurant onsite and this one was excellent!
Stayed 4 nights in Mar 2025

8/10 Good

penelope

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and roomy. Good view of beautiful scenery
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and quiet and we had the most beautiful view from our room it was superb. Only a 15 minute walk into town, but if you didnt want to walk there was a bus stop right outside. Loved it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. The only down side is you have to pay for parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lars

Stayed 1 night in Feb 2025

6/10 Okay

CHOI PO

Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice balcony
Stayed 1 night in Feb 2025

10/10 Excellent

Oksana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Good dining and breakfast for extra fee
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best experience for our wedding, the staff were accommodating and our room was amazing, thank you!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Loved the in-room washer and bathrobes
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacqueline

Travelled with family
Stayed 1 night in Feb 2025

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were kind and professional. Facilities need an update.
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lake view. If you plan to stay here, I suggest you request a lake view when you book it. The view is amazing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Petraa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location we really enjoyed our stay. The toilets do not have an extracter fan and get very hot and the food at the restaurant/buffet is terrible but everything else was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here three separate times over our two week trip. Its location on Fernhill gives a great view of the lake and also gets you just far enough away from the center of Queenstown that is feels a bit more peaceful. You can walk to town, but we Ubered and it was very affordable. Solid breakfast buffet, clean property, and friendly staff. Great place, we’ll absolutely be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Meressa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Feb 2025