6/10 Okay
Theresa
Business traveller
22 Sept 2025
Liked: Room comfort
Had stayed there many times over the years and it was always perfect. However this time it was seriously disappointing! All restaurants in the hotel and on the grounds were now closed. Bar was open. Parking lots and entry road in deplorable condition. Potholes everywhere! Previously immaculate gardens in densely weeded condition. The hallways in the wing we were assigned had scraped off paint on the walls, stained rugs and smelled of mildew and what appeared to be "pot". When hotel told about the "pot" smell they just shrugged their shoulders and acted like it wasn't the 1st time they've heard it. Had to ask for additional towels as they only gave you 1 towel of each size for a 2 day stay per person. Did not use draws as they had a strong mildew odor. Didn't use the pool.
On the plus side, room inside was clean and bed was very comfortable. Desk staff was pleasent put appeared apologetic. We were told hotel was being purchased and will be slowly upgraded. Lake view was still lovely even though the piers were damaged and unusable .
Have great hope this property will someday be restored to its former glory.
Theresa
Stayed 2 nights in Sep 2025
