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Provo River Inn

2.5 star property

Photo gallery for Provo River Inn

Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Eco-friendly toiletries, hair dryer, towels
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
2230 N University Pkwy, Provo, UT, 84604
  • Place, Provo River
    ‪1 min walk‬
  • Place, Brigham Young University
    ‪3 min walk‬
  • Place, LaVell Edwards Stadium
    ‪11 min walk‬
  • Airport, Provo, UT (PVU)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 4
  • 2 Queen Beds

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2.8 out of 5, 1,002 reviews
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includes taxes & fees
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About the area

Provo

A stay at Provo River Inn places you in the heart of Provo, within a 15-minute walk of Brigham Young University and Provo River. .This hotel is 1 mi (1.6 km) from LaVell Edwards Stadium and 1.4 mi (2.3 km) from University Place.

What's nearby

  • Provo River - 1 min walk - 0.1 km
  • Brigham Young University - 3 min walk - 0.3 km
  • LaVell Edwards Stadium - 11 min walk - 1.0 km
  • Utah Valley Hospital - 3 min drive - 2.2 km
  • Marriott Center - 4 min drive - 1.9 km

Getting around

  • Provo Station - 12 min drive
  • Provo Central Station - 12 min drive
  • Salt Lake City International Airport (SLC) - 51 min drive

Restaurants

  • ‪Burgers Supreme - ‬13 min walk
  • ‪Olive Garden - ‬5 min walk
  • ‪Denny's - ‬15 min walk
  • ‪Bahama Bucks - ‬8 min walk
  • ‪Waffle Love - ‬17 min walk

About this property

Provo River Inn

Hotel with free parking, 9-minute walk to Brigham Young University
Provo River Inn offers 80 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, while MP3 docking stations help you enjoy your music in the comfort of your room. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a nightclub, or other amenities including wireless internet access (surcharge) and a fireplace in the lobby. This hotel also features tour/ticket assistance, a banquet hall, and a vending machine.
Featured amenities include wired internet access (surcharge), a business center, and a 24-hour front desk. Planning an event in Provo? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Nightclub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,500 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Baymont Inn Provo
Baymont Inn Provo River
Baymont Inn River
Baymont Inn River Hotel
Baymont Inn River Hotel Provo
Baymont Inn & Suites Provo River Utah
Baymont Inn Provo River Hotel
Baymont Wyndham Provo River Hotel
Baymont Wyndham River Hotel
Baymont Wyndham Provo River
Baymont Wyndham River
Baymont by Wyndham Provo River Hotel
Baymont by Wyndham Provo River Provo
Baymont by Wyndham Provo River Hotel Provo

Provo River Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 247 out of 1002 reviews
Rating 8 - Good. 234 out of 1002 reviews
Rating 6 - Okay. 198 out of 1002 reviews
Rating 4 - Poor. 168 out of 1002 reviews
Rating 2 - Terrible. 155 out of 1002 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Julian

Disliked: Staff & service
Último día no hubo desayuno, mi tarjeta de ingreso bloqueada al segundo día y no había nadie en recepción… la habitación que me asignaron da justo al lado de la lavandería y en la noche están prendidas las máquinas ….
Stayed 3 nights in Sep 2025

2/10 Terrible

Cristian Jesus Nunez

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Sep 2025

2/10 Terrible

Gus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy. Bugers on the bathroom wall. Outlets by bed didn’t work. Room was cleaned and cleaned towels left
Stayed 2 nights in Sep 2025

10/10 Excellent

Preston

Stayed 1 night in Sep 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness
Check in went great. Unfortunately my neighbors came back at midnight and fought screaming and slamming doors until 430 am. I got zero sleep. I didn't feel safe calling to complain but do have recording evidence to confirm disturbance. Also, there was pubic hair on floor in front of toilet and dried yellow soap on the side of tub. I did report issues upon check out. The agent could have cared less.
I wax, this isn't from me.
Dried on soap & chips of paint on drain
The entire bottom of tub was peeling. Oh and the facet was broken and only luke warm water after 10 minutes of running it.
Stayed 1 night in Sep 2025

4/10 Poor

Jayci

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Kind staff, filthy hotel

The staff was kind and helpful, however the cleanliness of the room and the hotel overall was very poor. There were stains on the carpets throughout the entire hotel and in the room itself, the floor was wet, sticky, and stained. There was a large hand print on the ceiling above the bed, stains on the sheets and pillows, stains and foreign objects on the furniture, and the television appeared to be broken when we turned it on. The curtains were stained, there was dust everywhere, and the mirror in the restroom was dirty. We found someone's medication in a drawer in the desk. We would have stayed if their pool was open, but it was also closed to do a week long cleaning.
Stayed 1 night in Sep 2025

6/10 Okay

Nathan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated and broken down with dirty areas of the room
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, first room had a dead fridge and they swapped us at rooms no problems.
Stayed 3 nights in Jun 2025

6/10 Okay

Robin

Liked: Staff & service, room comfort

BYU Education Week stay

Room was comfortable, but always had a musty odor. Carpet update to tile needed, tub refinish & paint jobs sorely needed. Hallway carpeting needs to be redone - very old & worn. Very friendly & helpful front-desk staff. Had breakfast early on our check-out day. Cleaning staff ignored our requests. Ice machines not working. Morning juice machine not working, but thankfully they provided juice. Provided hot eggs & waffles, but ran out of yogurt the first day of our 6-day stay. Very nice setting by the river and excellent location for our needs. Pool was not usable. The excellent price made things acceptable. Probably would stay here again, unless the cost goes up without needed upgrades being done.
Stayed 6 nights in Aug 2025

4/10 Poor

Raymond

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The food at breakfast was old. No waffle batter for waffles. Hair srtrands found in the bed. Our door secondary (flip-over) lock was broken. Thing were left around the hallway that should have been put away - eg ceiling tiles. Nice people but their version of clean and tidy is not the North American standard. Second floor was not good for us so they graciously moved us to the first floor. Great location for us .
Stayed 4 nights in Aug 2025

8/10 Good

Karen, San Francisco

Stayed 3 nights in Jun 2025

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldnt go back

It was trashy, the pool and hot tub was closed by the health department, gym was terrible and the hotel had a bad smell
Stayed 1 night in Jul 2025

6/10 Okay

Claire

Travelled with family
Liked: Cleanliness, staff & service
This is a nice hotel if you want a larger suite and you like to have access to the Provo River trail. It is older and has some wear and tear, but I believe the price reflects that. Breakfast options are minimal. Overall, an affordable place to stay with river access.
Stayed 2 nights in Jul 2025

4/10 Poor

Janice

Disliked: Amenities, property conditions & facilities
The pool and hot tub were both closed by the health department.and had red tags on both. They shouldn't advertise these amenities if the are closed. Bummer
Stayed 1 night in Jul 2025

4/10 Poor

Hanks

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Elna

Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a problem with the hot water. Maybe the water heater isn't working very well.
Stayed 1 night in Jul 2025

2/10 Terrible

Jamarr

Travelled with family
Disliked: Amenities
Disappointing Stay – Not as Expected Communication from the staff was lacking — it’s possible the employee we dealt with was new, but it made things confusing. We specifically looked for a location with a complimentary breakfast, but what we got was just bread and muffins. The waffle machine and orange juice machine were both out of order, which was frustrating. The hallways clearly hadn’t been cleaned in a while, and it showed. The hot tub was shut down by the Utah Health Department, and the pool was freezing cold. On top of that, it took about five minutes just to get warm water in the shower. Overall, this place offers the bare minimum. The surrounding area is actually quite nice, but unfortunately, that was the best part of our stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Spring

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

4/10 Poor

Patricia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Tournament let-down

Or stay was very disappointing. We had 2 adjoining rooms for 2 nights. I treated my team grandson and a few of his baseball teammates so we wouldn't have to travel from north UT for the tournament. We checked in after the game and there was no hot water in either room. Was told by the mgr. the boiler was just repaired & we'd have to let the water run a few minutes. After running for 10 mins our water got warm enough to shower, the other room never got warm... for 3 days! On top of that the condition of their tub was so disgusting I'd bet there was mold behind the tile. Our tub had a porcelain refinish that was chipped and clogging the drain. As for the room, there were only a few outlets for charging phones etc. Bring a plug adapter. There are no USB outlets. Also... bring slippers. The carpet felt damp. I told the parents of these kids I'd take care of them. I was so embarrassed this is where I took them for there games.
Stayed 2 nights in Jul 2025

4/10 Poor

Holly, Las Vegas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and the bed was clean and comfortable. The sheets and towels were clean. There was no elevator. The handrail on the back stairs was coming off. The carpet was not just worn but had an edge peeling which could be a trip hazard. The stairs didn't look like they had been vacuumed in a while and there were stains on the carpets everywhere, including the rooms. I think there was an attempt to make the rooms clean but the wear and tear is too much to overcome. Our full free breakfast consisted of two options of cold cereal and toast. We assume that waffles must have been offered that morning because we could smell them but we could see no batter and the mess at waffle machine seemed like a multiple day pile up. There was no protein to be seen. We passed and went to a restaurant down the street but were really disappointed. Will remember not to stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Aaron

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Hotel has seen better days, hotel staff will not deliver towels to room, cobwebs on furniture and vents had dust, receptacles were not restocked, fridge had leftover items in it.
Stayed 1 night in Jul 2025

8/10 Good

Dustin

Stayed 2 nights in Jul 2025