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Quality Inn & Suites Olde Town

2.5 star property

Photo gallery for Quality Inn & Suites Olde Town

Lobby
Room, 1 King Bed, Accessible, Non Smoking (Efficiency)
Free daily buffet breakfast
Efficiency Non-Smoking King Suite-King Size Bed
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
347 Effingham St, Portsmouth, VA, 23704
  • Place, Children's Museum of Virginia
    ‪11 min walk‬
  • Place, Portsmouth Naval Shipyard Museum
    ‪12 min walk‬
  • Place, Waterside District
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed

8.4 out of 10
Very good
(8 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AU$149
includes taxes & fees
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About the area

Portsmouth

With a stay at Quality Inn & Suites Olde Town, you'll be centrally located in Portsmouth, within a 10-minute drive of Old Dominion University and Commodore Theatre. .This hotel is 11.3 mi (18.2 km) from Naval Station Norfolk and 17.1 mi (27.5 km) from Veterans United Home Loans Amphitheater at Virginia Beach.

What's nearby

  • Commodore Theatre - 9 min walk - 0.8 km
  • Children's Museum of Virginia - 11 min walk - 1.0 km
  • Portsmouth Naval Shipyard Museum - 12 min walk - 1.1 km
  • Waterside District - 4 min drive - 3.7 km
  • Town Point Park - 5 min drive - 4.1 km

Getting around

  • Civic Plaza Station - 5 min drive
  • Norfolk Station - 11 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬9 min walk
  • ‪The Bier Garden - ‬8 min walk
  • ‪Hardee's - ‬4 min walk
  • ‪Church's Chicken - ‬2 min walk

About this property

Quality Inn & Suites Olde Town

Hotel in Portsmouth with free breakfast and a 24-hour fitness center
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 62 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 338 out of 1003 reviews
Rating 8 - Good. 301 out of 1003 reviews
Rating 6 - Okay. 165 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

DEBORAH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Parking lot and surrounding area was very clean and convenient to check in. When you walk into the lobby area, it was so clean with a nice pleasant scent. The front desk staff attendant was very nice and kept a smile. The room was very clean and comfortable!
Stayed 1 night in Sep 2025

10/10 Excellent

Tasha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends getaway

Clean rooms and staff was very professional. Shops was nearby and convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect getaway

Everything was excellent and comfortable. Shops was nearby and parking was very good. Woll be coming back soon
Stayed 1 night in Sep 2025

4/10 Poor

Jesse

Business traveller
Disliked: Cleanliness, amenities
This hotel is exceptionally average. Our non smoking room stank of cigarettes. It’s exactly what I expected it to be for the price. Not the end of the world for a night or two.
Stayed 2 nights in Sep 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A dump. Moved the next day!
Stayed 3 nights in Sep 2025

4/10 Poor

Christian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The deal clerk was very friendly and professional. Initial appearance of the hotel was okay. Three men sitting outside were smoking and I was not sure if they were guests or not based on their appearance. The room was clean. When we first used the toilet when it refilled it made a terrible noise. I reported to the clerk and she said maintenance would fix it in the morning. It was fixed. The woman maintaining the breakfast bar was so sweet and kept it fully stocked and very clean. Our main complaint and reason for a score of Poor is the way the night clerk handled our noisy next door guests the second night. We put up with them till about 2:30, thinking they would settle down. I went and asked the clerk to ask them to talk more quietly. Half an hour later I went down and said they were still noisy. I went with him, he stood at the door for 5 seconds and said "I don't hear anything" and went back to the front desk. I said stay longer and listen. He offered to move us to another room. Now it was around 3:30, I said no thank you, we did not feel like moving rooms in the middle of the night. A short time later I knocked on their door and kindly reuqested they speak more quietly. By 4-4:15 they stopped. We had to get up at 6am for our all day outdoor event. We hardly got any sleep. When I requested a refund for the night I was told $50 off was the best they could do. When went to leave, the main entry doors wouldn't open due to a blown circuit breaker.
Stayed 3 nights in Sep 2025

6/10 Okay

Adam

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Wesley

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and pretty safe area
Stayed 2 nights in Aug 2025

8/10 Good

Addie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Furinture and pillars could be upgraded
Stayed 2 nights in Sep 2025

8/10 Good

Debra, Raynham

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was surprisingly clean, quiet. I was visiting from Mass. The breakfast was actually good. Ms Hatti was VERY nice, and very helpful. I really enjoyed speaking with her. The front staff was very friendly. Only downside was the sheets in the rm were never changed. I don't stay in hotels often, so this may be the norm, just kind of took me aback. Over all I enjoyed my stay and Will state there again should I find myself in virginia
Stayed 3 nights in Sep 2025

8/10 Good

Diane, Fredericksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfy. Toilet was stained but basically clean. I liked the shampoo and conditioner provided. I would have liked it if some USB ports were provided. Toilet didn’t flush well for stools. Had to use a plunger.
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a hidden gem! It isnt too much more for this clean comfortable room with all the extras, as it is for the ones without. There are 3 pools (even 1indoor in case it rained, our trip wasnt ruined - 1with a slide - 1on the beachfront that serves food/drinks plays music) The rooms were clean and comfy
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
The bed was worn out without much supoort.
Stayed 3 nights in Aug 2025

6/10 Okay

Corey

Liked: Cleanliness
Disliked: Staff & service
Mrs Hedy was the best!! Very nice and kind
Stayed 3 nights in Aug 2025

8/10 Good

tyler

Stayed 1 night in Aug 2025

2/10 Terrible

Francine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a terrible experience at the comfort in at Portsmouth, Virginia. Our first night was fine, the second night someone stayed in the room next door and was on the phone from 9:00pm to 2:00am yelling and cursing. We finally called downstairs. Not sure if they spoke to him or not. Started again from 6:oo am to 8:00am when he finally left. We got no sleep and it was very disturbing to hear him.
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We always enjoy staying there but our room this time was really showing some wear. The mat inside of the tub was very dirty and peeling, and the hair dryer dropped out of the wall when in use. We checked in and out with ease, the beds are not bad, and the breakfast has enough variety to save having to eat a meal out. I will continue staying with there.
Stayed 2 nights in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Morgan

Travelled with family

Didn't Meet Expectations

We checked in, went to room, took a look, and left. The room and hotel didn't meet our expectations, so we stayed at another hotel. To be fair, we had stayed at a Fairfield Inn and Hyatt House the previous two nights. This hotel didn't come close to those accommodations. The gentleman at the desk did a good job checking us in and we did see someone cleaning the lobby the next day when we returned to get our bill. It is probably a good hotel for the price.
Stayed 1 night in Aug 2025

4/10 Poor

Melinda

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025