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Independents Long Creek Hotel by IHG

2.5 star property

Photo gallery for Independents Long Creek Hotel by IHG

Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

View map
171 Philbrook Ave, South Portland, ME, 04106
  • Maine Mall
    ‪5 min walk‬
  • Thompson's Point
    ‪5 min drive‬
  • Portland Museum of Art
    ‪7 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪6 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,487 reviews
The price is AU$268
includes taxes & fees
7 Sept - 8 Sept
Tru by Hilton Portland Airport Area

About the area

South Portland

Located in South Portland, Independents Long Creek Hotel by IHG is in the suburbs, a 1-minute drive from Maine Mall and 9 minutes from University of Southern Maine. .This hotel is 5.7 mi (9.2 km) from Victoria Mansion and 6 mi (9.6 km) from Portland Museum of Art.

What's nearby

  • Maine Mall - 5 min walk - 0.4 km
  • Thompson's Point - 5 min drive - 6.2 km
  • University of Southern Maine - 6 min drive - 7.2 km
  • Maine Medical Center - 6 min drive - 7.9 km
  • Portland Museum of Art - 7 min drive - 9.0 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland Intl. Jetport Airport (PWM) - 7 min drive

Restaurants

  • ‪Maine Mall, Me - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Round1 Maine Mall - ‬7 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Cracker Barrel - ‬13 min walk

About this property

Independents Long Creek Hotel by IHG

Suburban hotel with free breakfast and a fitness center
Independents Long Creek Hotel by IHG offers 117 air-conditioned accommodations with safes and complimentary newspapers. 37-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This South Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 117 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Portland Airport
Hampton Inn Portland Airport
Portland Airport Hampton Inn
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport Hotel South Portland
Hampton Inn Portland Airport South Portland, Maine
Hampton Inn South Portland
South Portland Hampton Inn
Hampton Portland Portland
Hampton Inn Portland Airport Hotel
Hampton Inn Portland Airport South Portland
Hampton Inn Portland Airport Hotel South Portland

Independents Long Creek Hotel by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 124 out of 1000 reviews
Rating 2 - Terrible. 94 out of 1000 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Shirley

Travelled with partner
Disliked: Amenities
We stayed there many times before and were always happy. We were very disappointed with the conditions this time, room didn’t meet their usual standards and hallways needed to be vacuumed and cleaned. Breakfast was so-so. It seems that facility needs some work and updates to the rooms. The lady that checked us in was very helpful and personable. She definitely is a plus for there facility.
Stayed 1 night in May 2025

2/10 Terrible

Mac

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stay at a variety of Hotels in the area for work on a regular basis and decided to try this one. Upon checking in and going to my room I was suddenly hit by the smell of " Wet Dog" the room smelled so bad immediately went down to the front desk and told the person and they switched rooms for me and apologized. The person was very good about this with a good sense of customer service. I went up to the new room and it smelled just as bad. I ended up leaving and re-booking with another hotel. this Hotel is pet friendly and has carpets. Not a good combination. The lady at the front desk was nice and understood, However I did loose some of my money on this because they said I had "checked in". I would not recommend this place to anyone.
Stayed 3 nights in May 2025

2/10 Terrible

Robert

Stayed 3 nights in Apr 2025

4/10 Poor

Don

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need major repairs, and new matress for beds
Stayed 1 night in Apr 2025

10/10 Excellent

Katrina

Stayed 1 night in Apr 2025

8/10 Good

CHARLES

Stayed 2 nights in Apr 2025

4/10 Poor

Jessie

Disliked: Cleanliness, staff & service, property conditions & facilities
There was nothing for the breakfast except waffles, cereal and very mushy scrambled eggs.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Joanne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room 310 is in need of an update. Furniture old, couch very very dirty. Pillows old and worn out. Heater was very old and made lots of noise. Blew cold air for longer period. We needed heat
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Gulang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Cody

Stayed 1 night in Apr 2025

4/10 Poor

Felicia

Travelled with family
Disliked: Staff & service
Had issues with the toilet clogging. Had to go to the front desk to pick up a plunger. They made us do it ourselves. No maintenance personnel to do it for us.
Stayed 1 night in Mar 2025

8/10 Good

Aaron

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible do not stay here

Blood on curtins , in bathroom, tv did not work. They switched our room and that one did not have heat. Went for breakfast and it was gone, could not even get milk. At 10 mins to 9
Stayed 1 night in Apr 2025

10/10 Excellent

Lillian, Wethersfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 3 nights in Feb 2025

6/10 Okay

melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

melissa

Disliked: Cleanliness, property conditions & facilities

Disappointed

We were staying there for our anniversary. We had stayed there several times before. In fact we stayed there on one of our very first trips together. We were really looking forward to staying there again. However this time we were very disappointed. We didn’t get the same room we had stayed in. There was a terrible smell in the hallway leading to our room which smelled like dirty diapers. The heater in our room didn’t heat the entire room so bathroom was cold. There was wax caked on table.The Chaise lounger chair was obviously stained and hadn’t been cleaned. The furniture was uncomfortable and put in an area where you couldn’t ev see the TV. We ended up moving the furniture just so we could see the TV. The TV was smaller than what we were used to, and not adjustable so we couldn’t really watch TV in bed. Breakfast options weren’t anything to write home about. We ended up going out for breakfast every day because of this. it was obvious they were doing some renovations. I encourage them to reach out to their customers for input on what they would like to see. The TVs need to be bigger and need to be adjustable. The furniture needs to be comfortable and set up in a way that you can actually see the TV. The furniture needs to be comfortable and cleaned regularly. The breakfast options really need to be better . Coffee needs to be better. Mattresses and pillows need to be more comfortable, and the heating system needs to be able to heat the entire room, including the bathroom..
Stayed 2 nights in Mar 2025

4/10 Poor

Elizabeth

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The toilet wouldn’t flush. The dead bolt on the door was broken. They had no towels, only one towel in the room and we had 4 people. No towels at the pool either. Went down for breakfast at 7:30 and mostly everything was gone and they said they have a limited amount of what they set out everyday even though there was still 2 and a half hours of “breakfast” left. Luckily the staff was very friendly and apologetic, otherwise, I’d rate this hotel a zero.
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Christian

Disliked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Kendra

Disliked: Cleanliness
The hotel.itself wasnt super clean. Sticky spills on the floor of the elevator and a sticky spill on the floor of ous room. The first room we got was very musty smelling and tiles broke off in the bathroom. We did ask for a different room and the guy at the desk was great and gave us a new room. The continental breakfast had nothing at 8:30 and another gueat was told nothing would be added.
Stayed 1 night in Mar 2025

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare in Portland, Maine

I booked a 3 night stay for my husband and I, having not had a getaway without children in 21 years. So, not an expensive trip, to be sure, but it was supposed to be special. It was definitively not special. This motel was in a state of disrepair unlike any hotel I’d ever seen. Not only was this the worst Hampton Inn I’d ever stayed in, I believe it was the worst hotel I’d ever stayed at. Just awful. Dirty, dingy, wallpaper coming off in many places, caulking falling off and moldy in spots as well, the entrance to the hotel was so unkempt as to appear as though it hadn’t been so much as swept in a long time. Just very uninviting. Once in our room, which was small for a typical Hampton Inn, we had to call the front desk for basics such as wastebaskets, ice buckets, tv channel guide, and more. The hot tub was broken one of the days, and when it was working again, the tub was slimy and water was very cloudy. It also wasn’t even “hot”, and cooled off quickly. Our room was never cleaned during our stay, the mattress was lumpy and deeply in need of a replacement. On top of all this, I had used my rewards credit to pay for this disaster, which had accumulated to $179.00. Although in no way at all do I hold Hotels.com responsible for our experience, I am heartbroken to have lost my rewards credits on this disastrous experience.
Pool area, fallen off tiles, filthy floor
Outside our bathroom
Molly and decrepit caulking
Our room
Stayed 3 nights in Mar 2025

6/10 Okay

Samantha

Stayed 1 night in Mar 2025