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Tru by Hilton Pigeon Forge, TN

2.5 star property

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Restaurant
Exterior
Lobby
Indoor pool, outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪6 min walk‬
  • Place, Island at Pigeon Forge
    ‪7 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(101 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

7.8 out of 10
Good
(13 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
La Quinta Inn by Wyndham Pigeon Forge-Dollywood
Pigeon Forge
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$136
includes taxes & fees
13 Apr - 14 Apr
La Quinta Inn by Wyndham Pigeon Forge-Dollywood

About the area

Pigeon Forge

With a stay at Tru by Hilton Pigeon Forge, TN in Pigeon Forge, you'll be within a 15-minute walk of Island at Pigeon Forge and LeConte Center at Pigeon Forge. .This hotel is 4.9 mi (7.9 km) from Dollywood and 8.6 mi (13.9 km) from Ripley's Aquarium of the Smokies.

What's nearby

  • LeConte Center at Pigeon Forge - 6 min walk - 0.6 km
  • The Comedy Barn Theater - 7 min walk - 0.7 km
  • Island at Pigeon Forge - 7 min walk - 0.7 km
  • Great Smoky Mountain Wheel - 7 min walk - 0.7 km
  • The Ripken Experience - Pigeon Forge - 9 min walk - 0.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 53 min drive

Restaurants

  • ‪Ole Smoky Moonshine "The Barn - ‬12 min walk
  • ‪Margaritaville - ‬10 min walk
  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Downtown Flavortown - ‬9 min walk
  • ‪Mellow Mushroom - ‬14 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 102 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Pigeon Forge, TN. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew B

Travelled with family
Liked: Amenities
Disliked: Staff & service
Location is really nice as it is very walkable to the Island center. The hotel rooms are smaller in size than photo show it and For the most part the staff is nice and helpful, however when my family and I arrived at the hotel after traveling 10 hours of driving and to be told it is not 4:30pm you cannot get in your room. We arrived at the hotel at 1:30pm so we were not asking to be able to get in the room 5 to 8 hours prior to 4;30pm and the desk clerk had an attitude. Yes I was tired from driving but if the desk clerk would have showed an ounce of empathy it would be different and the rating would be different but since our stay started out poor the overall satisfaction was the reason for a poor rating.
Stayed 5 nights in Dec 2025

10/10 Excellent

Farzeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Norma Constanza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2025

8/10 Good

Cliffinique

Stayed 2 nights in Dec 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 1 night in Dec 2025

8/10 Good

Angel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. It was clean. Location was perfect for the things we were doing. My only complaint would be the bed was extremely firm. I would not recommend for someone who needs a plush bed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, rooms were very clean and comfortable. Parking was close and easy. Breakfast was very good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Magdanibes

Stayed 1 night in Dec 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
Clean rooms and lobby/breakfast area. Great location close to all major attractions. Pet friendly is a plus.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Raina

Stayed 2 nights in Dec 2025

8/10 Good

Krystal Michelle, Alton

Stayed 2 nights in Dec 2025

10/10 Excellent

Enos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reasonable hotel in Pigeon Forge! No frills, clean and comfy but not high class hotel! Perfect for budge minded people! Breakfast was okay …no sweets ( donuts or pastries) and no juice other than orange!
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
The quality for the price is great
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Stayed 2 nights in Dec 2025

10/10 Excellent

Chris, Somerset

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat. Friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Tracie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, extremely friendly
Stayed 2 nights in Nov 2025

6/10 Okay

John-Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights with family. Kids loved the pool!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Edwina

Stayed 2 nights in Nov 2025

6/10 Okay

Piper

Travelled with family
Liked: Cleanliness, staff & service
Staff were attentive, hotel lobby was more clean than last year when I stayed at Tru here. Love that there’s a Peloton in fitness room!! 💕💕💕 Breakfast could have healthier choices !! The plants at front door really need attn….several trees were dying! Parking was well lit—-but my sister met me from her home in Murfreesboro so we had 2 cars, but couldn’t get 2 parking passes?!!! We had to park her car at my daughter’s RV Park ….pretty silly!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 2 nights in Nov 2025

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff was very helpful. Very nice lobby area.
Stayed 3 nights in Nov 2025