Hilton Garden Inn Ottawa Airport

3.0 star property

Photo gallery for Hilton Garden Inn Ottawa Airport

Snack bar
Lobby
Lobby
Exterior
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Place, EY Centre
    ‪7 min walk‬
  • Place, Ernst & Young Centre
    ‪10 min walk‬
  • Place, Canadian Tire Centre
    ‪27 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min walk‬

Room options

King Fully accessible w/ bathtub

9.8 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Wheelchair accessible w/ roll in shower

8.0 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Mobility Accessible w Roll in shower

9.4 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Two Queen Room with SofaBed

  • Sleeps 4

Premium Two Queen Room with Sofa Bed

  • Sleeps 4

1 King Standard w/ walk in shower

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Deluxe Corner w/ bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Deluxe w/ walk in shower

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Deluxe Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

1 King Suite w/ Living room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

1 King Boardroom suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Deluxe w/ bathtub

9.2 out of 10
Wonderful
(34 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Standard w/ bathtub

9.0 out of 10
Wonderful
(120 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queens Standard w/ bathtub

9.0 out of 10
Wonderful
(84 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

2 Queen Hearing Accessible

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

2 Queen Deluxe w bathtub

9.0 out of 10
Wonderful
(33 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard King Room With Walk-in Shower

  • Sleeps 2

Standard Room With 1 King Bed And Bathtub

  • Sleeps 2

Deluxe Corner Room With 1 King Bed And Bathtub

  • Sleeps 4

Deluxe King Room With Walk In Shower

  • Sleeps 4

Boardroom, Suite, King Bed

  • Sleeps 4

Two Queen Room

  • Sleeps 4

Conference Suite

  • Sleeps 2

One Bedroom Suite

  • Sleeps 2

King Room with SofaBed

  • Sleeps 4

Mobility/Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

Mobility/Hearing Accessible King Room with Bathtub

  • Sleeps 2

Similar properties

About the area

Ottawa

With a stay at Hilton Garden Inn Ottawa Airport in Ottawa (Gloucester), you'll be a 5-minute drive from Rideau Canal and 7 minutes from Carleton University. .This hotel is 6.9 mi (11.2 km) from Algonquin College and 7.8 mi (12.6 km) from Parliament Hill.

What's nearby

  • EY Centre - 7 min walk - 0.6 km
  • Ernst & Young Centre - 10 min walk - 0.9 km
  • Rideau Canal - 7 min drive - 4.4 km
  • Parliament Hill - 20 min drive - 27.0 km
  • Canadian Tire Centre - 27 min drive - 39.3 km

Getting around

  • Confederation Station - 7 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa International Airport (YOW) - 3 min drive

Restaurants

  • ‪Shawarma Station - ‬3 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Di Noodle - ‬3 min drive
  • ‪Shawarma Palace - ‬3 min drive
  • ‪The Keg Steakhouse + Bar - Hunt Club - ‬5 min drive

About this property

Hilton Garden Inn Ottawa Airport

Hotel in Ottawa with an indoor pool and a restaurant
Hilton Garden Inn Ottawa Airport offers 324 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 324 guestrooms featuring microwaves and LCD televisions. Satellite television is provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
Enjoy a satisfying meal at Garden Grille & Bar serving guests of Hilton Garden Inn Ottawa Airport. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 7200 square feet (669 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 11 2024 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1256 out of 2158 reviews
Rating 8 - Good. 561 out of 2158 reviews
Rating 6 - Okay. 168 out of 2158 reviews
Rating 4 - Poor. 97 out of 2158 reviews
Rating 2 - Terrible. 76 out of 2158 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, spacious rooms and beds was very comfortable. The free shuttle to the airport was great as well.
Stayed 1 night in Nov 2025

6/10 Okay

Pierre

Stayed 5 nights in Nov 2025

10/10 Excellent

Maeve

Stayed 4 nights in Sep 2025

4/10 Poor

KRISTA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Transport is good. Location is good but there is not customer service anymore. Just trade money for service. No smiles or how are you. Very good. Not friendly. Steak was very disappointing but veggies were good. Would not get the steak again nope.
Stayed 1 night in Nov 2025

10/10 Excellent

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Nov 2025

2/10 Terrible

Ahed

Disliked: Cleanliness, amenities, property conditions & facilities
I was on a vacation and was shocked to find construction and excavation work underway at the building. I want my money back. I didn't get any rest; it was an extremely difficult day. I felt like I was in a construction site. It would have been better not to receive guests for three days to finish the work. What did I do wrong? Why should I pay money for a construction site, not a hotel? This isn't fair.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michel

Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff Sat night were excellent!
Stayed 1 night in Nov 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big of a room, spacious room for 1 person
Lots of room
Stayed 1 night in Nov 2025

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, amenities
Exactly as expected. Easy place to spend the first night of a late incoming flight.
Stayed 1 night in Oct 2025

10/10 Excellent

Genevieve, Kemptville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a short stay before our flight at 3am.
Stayed 1 night in Nov 2025

10/10 Excellent

Ruth, Mahone Bay

Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!
Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was excellent. Room, staff, bartender
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivan Vasilev

Stayed 2 nights in Nov 2025

8/10 Good

Baxter

Liked: Cleanliness, staff & service, amenities
Room was clean and tidy, bar and dining room excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to hotel when I have a flight in the early morning. The staff is great, the room is clean and the airport shuttle is free and reliable.
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
All good. They helped me with a smile. I had to ask them to open water bottles for me. No problem. Great customer service
Stayed 1 night in Nov 2025

10/10 Excellent

Sumeet

Stayed 1 night in Nov 2025

10/10 Excellent

Spyros

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not only were the rooms clean and staff friendly it was easy and very comfortable especially being so close to the airport !! Didn’t hear a thing. Only thing would be to have slower closing doors as people were letting the doors close and very loud !! A perfect stay !!
Stayed 1 night in Nov 2025

8/10 Good

Natalie

The room was clean
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet Staff friendly Good location
Stayed 2 nights in Oct 2025

6/10 Okay

Karyn

Stayed 1 night in Nov 2025

10/10 Excellent

Roxanne

Stayed 1 night in Oct 2025