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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property

Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Breakfast, lunch and dinner served
Property amenity
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
30 Carlton Street, Toronto, ON, M5B2E9
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(20 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(102 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(124 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(23 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(263 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(15 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

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About the area

Toronto

A stay at Holiday Inn Toronto Downtown Centre by IHG places you in the heart of Toronto, within a 15-minute walk of CF Toronto Eaton Centre and University of Toronto - St. George Campus. .This hotel is 1.5 mi (2.3 km) from Scotiabank Arena and 1.9 mi (3.1 km) from Ripley's Aquarium of Canada.

What's nearby

  • Downtown Yonge - 2 min walk - 0.2 km
  • Ryerson University - 3 min walk - 0.3 km
  • The Path - 6 min walk - 0.6 km
  • Yonge-Dundas Square - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 10 min walk - 0.9 km

Getting around

  • College Station - 2 min walk
  • Exhibition Station - 9 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 37 min drive

Restaurants

  • ‪Hair Of The Dog - ‬3 min walk
  • ‪Matcha Matcha - ‬2 min walk
  • ‪Mick E. Fynn's - ‬1 min walk
  • ‪The Bistro - Courtyard by Marriott Toronto Downtown - ‬3 min walk
  • ‪Bulldog Coffee - ‬3 min walk

About this property

Holiday Inn Toronto Downtown Centre by IHG

Hotel with an indoor pool, near CF Toronto Eaton Centre
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 513 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Satisfy your appetite at Thirty Restaurant & Loung, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Toronto? This hotel has 8881 square feet (825 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Thirty Restaurant & Loung - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar - This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 28.25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • High chair
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to January 31 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 28.25 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2582 out of 5074 reviews
Rating 8 - Good. 1512 out of 5074 reviews
Rating 6 - Okay. 563 out of 5074 reviews
Rating 4 - Poor. 213 out of 5074 reviews
Rating 2 - Terrible. 204 out of 5074 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Azara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated conveniently for walkable access to downtown
Stayed 3 nights in Sep 2025

6/10 Okay

Allison

Business traveller
Liked: Cleanliness, staff & service
Room is clean but teeny tiny. Nothing like the photos which didn’t give that impression at all. Linens were very nice, but again… room SO small. Area is convenient but not very nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dustin, Estevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close it was to Roger’s centre and Scotia bank place. The staff was super friendly. And nice room was very clean overall just a great experience
Stayed 4 nights in Sep 2025

8/10 Good

Richard Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the perfect location for everything we wanted to do and see! Staff were friendly and helpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Connor

Stayed 2 nights in Sep 2025

10/10 Excellent

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps from TTC so easily accessible from Union Station etc. Located near great shopping and restaurants, like Fran’s for breakfast. Rooms are small but clean and staff were friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Tiffany

Stayed 2 nights in Sep 2025

10/10 Excellent

Parth

Stayed 3 nights in Sep 2025

8/10 Good

James

Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This was ok not great but staff very helpful and given the last minute circumstances we found this property quite friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Chenelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our check-in was by far the worst check in we have ever had. And after 35+ years of travel.. it says a lot. The lady who checked us in was rude, didn’t listen to any of the answers she asked questions about. Slipped a paper on the desk and told us to just sign without explaining where or even just showing where what goes. Every time we thought it was done, she would do the same thing over and over again and eventually she just handed us the room key. We asked if we could arrange for car service to the airport in the morning and said we can call a taxi. We wanted a black car service and made it clear we can’t have that. Only a taxi. If it weren’t for that interaction I would say we would most likely stay again but unfortunately the idea of staying there again isn’t even a thought. I do however want to mention that the manager was an absolute gentleman and very kind. Date of stay: Sept 23, 2025 checking out Sept 24, 2025. We were fortunate enough to get an earlier check in which was around 230 and we really were grateful for that.
Stayed 1 night in Sep 2025

8/10 Good

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 4 nights in Aug 2025

2/10 Terrible

Linda

Disliked: Staff & service
Every day the internet logs you off without notice and you need to go to front desk to get new login. Parking garage is terrible. The permit system for garage does not work. Had to keep going to front desk to get permit activated tho they said it was good entire stay. No place to park when you register.
Stayed 3 nights in Sep 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice working area
Stayed 2 nights in Sep 2025

10/10 Excellent

ashkan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really good experience with a convenient location and easy parking
Stayed 1 night in Sep 2025

10/10 Excellent

Elkin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

6/10 Okay

Susan Aronovitch

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the lights in my room was broken. The gym was out of order, which they did not tell me when I checked in. When I tried to work out early in the AM I found out and was given A pass to a nearby gym, which didn’t open until 9 AM. All in all you are paying for the location.
Stayed 2 nights in Sep 2025

2/10 Terrible

Natasha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Fereshteh

Stayed 3 nights in Sep 2025

10/10 Excellent

Tanya, St. John's

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, informative and helpful staff
Stayed 3 nights in Sep 2025

8/10 Good

Odessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was clean and elegant, staff had great customer service
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeremy, regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would definitely stay again. a+ to the staff. Give them a raise. They deserve it
Stayed 3 nights in Sep 2025

10/10 Excellent

Diana Gonzalez

Stayed 1 night in Sep 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025