The hotel was decent for a one-night transit stay on our way to Pictured Rocks. Breakfast was good—both in terms of quality and quantity—with no complaints there.
However, there are two areas that need improvement:
1. Check-in Experience: After a long drive, we expected a warm and efficient check-in. Unfortunately, the front desk attendant kept us waiting for several minutes while he was on a phone call. What was more disappointing was the lack of acknowledgment or apology for the delay.
2. Room Setup: The beds seemed smaller than expected—likely twin beds instead of queens—which made sleeping arrangements a bit cramped. Additionally, the room was stocked with only three towels, despite being booked for four guests.
Aside from these issues, it was a comfortable and satisfactory stay overall.