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The room was clean and spacious. The beds and pillows were really comfortable. Lovely view of the marina from our room too. Lovely helpful staff.

Second time staying here, excellent as before. Breakfast is exceptionally good

The hotel is clean, close to Big Ben in England and the London Eye. There are a few gift shops on a somewhat dirty street under the tunnel where the car park is situated, but you can also find shops on your way to Big Ben. A Starbucks is near the hotel as you head toward the London Eye. The hotel does have restaurants on the premises; however, there are no other dining options nearby. Overall, we received excellent service from most of the hotel staff, although we encountered a few individuals who seemed less enthusiastic and unwilling to help on a particular day. We had shower door issues, but they were fixed immediately. We requested the key for the terrace and got it as soon as they could bring it up, but the gentleman did not explain anything, just asked me to sign for the key and figure things out myself.

Great hotel to stay at, great central location. Staff helpful and friendly. Nice restaurant and good breakfast options.

Fantastic hotel, the pool was a bit busy with kids playing but nothing outrageous, the sauna was nice. Lovely sticks and sushi restaurant on the top floor. Room was great, only small complaint was that there was a sign about re-using the towels which I wanted to do to be a bit more environmentally friendly, but they took the towels away anyway. No big deal though

This is an interesting place. Small "apartment" but actually everything one needs, including a small microwave. Clever design of the bathroom/shower situation. Charming to have lots of youngish people and young families at the breakfast downstairs. Nice to close to the big "gallery" shopping mall, whose McDonalds stays open to 1 am apparently. It is a bit of a ride to the airport, and I'm not sure how long this would take on a bus, but with a rental car it is about 8 minutes