6/10 Okay
Kelly
Business traveller
30 Sept 2025
Liked: Cleanliness
Disliked: Room comfort
The listed I reserved indicated the room had a fridge and microwave. When I checked in I was placed on the third floor, I had requested ground, and the room had no microwave. I went back to the desk to get a different room with a microwave and was told NONE of the rooms have them? Then why is the room I reserved and paid for saying that the room has a microwave. The front desk person said there is a microwave in the lobby that is for everyone. Except now I'm on the third floor and expected to run down to the lobby in my PJ's to use the microwave? Very disappointed. The property is brand new BUT the lay out of the rooms and the thought put into the placement of the doors is way off. The door to the bath is HUGE, at least it was in the room I was given. The room was not listed as accessible for wheelchairs and the rest room was not set up for a disabled person. If you opened the door to the bath, it opened OUT into the room and blocked the light switched by the door AND also blocked the door itself. When I made my multiple trips to the microwave and returned to the room I wasn't able to get the room door to open due to the bathroom door hooked up on the latch the keeps the room door from being opened in you are in the room. HUGE safety issue. The room was super small, with very limited placed to put personal items. I'll not stay here again.
Kelly
Stayed 1 night in Sep 2025