2/10 Terrible
kris
Travelled with family, Travelled with family and small children
14 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked in and it smelt so bad of mold mixed with a very disgusting smell. Can not explain the stench but it was AWFUL. Went to rooms and floor felt like you were going to fall through it. There were several places that the floor was very very soft and felt unsafe to say the least. Mold on ceiling and very dirty. The courtyard was an entire disaster and FILTHY. Very unsafe with dirt, tons of the owners plants EVERYWHERE, grime, and VARMINT TRAPS in the courtyard. Looked more like a junkyard than a courtyard. My two year old grandson wanted to be outside and there was not a safe place to be outside with him due to the courtyard being not only unsafe for an adult but absolutely unsafe for a two year old to play with supervision of course. It was really gross and there were several intoxicated men that approached my daughter and I. We were scared and rushed back inside quickly. Staff was putting out the continental breakfast items around 11:30 pm for the next morning. Wanted yogurt and looked at several and realized they were expired by three weeks along with other food items. We stayed until I could find another hotel. Which we ended up staying at the Bellissimo Grande Foxwoods and it was AMAZING. Staff was so friendly at the Bellissimo and seemed to really enjoy working there. So clean and spotless! Food and drinks were superb. The waterfall in their courtyard just what we needed after all we had been through. Want a AMAZING hotel BELLISSIMO GRANDE FOXWOODS IS A PLACE FOR YOU!




kris
Stayed 5 nights in Aug 2025




















