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Regency Inn and Suites

2.5 star property

Photo gallery for Regency Inn and Suites

Water view
1 bedroom, premium bedding, in-room safe, desk
View from property
Lobby
Fridge, microwave, coffee/tea maker

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Pet-friendly
  • Gym
  • Breakfast included

Explore the area

View map
269 North Frontage Road, New London, CT, 6320
  • United States Coast Guard Academy
    ‪14 min walk‬
  • Connecticut College
    ‪3 min drive‬
  • New London Ferry Dock
    ‪3 min drive‬
  • Montauk, NY (MTP)

Room options

View all photos for Superior Single Room, 1 King Bed, Kitchen, City View

Superior Single Room, 1 King Bed, Kitchen, City View

Superior Single Room, 1 King Bed, Kitchen, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room, 1 King Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, 2 Queen Beds, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Single Room, 1 King Bed, City View

Executive Single Room, 1 King Bed, City View

Executive Single Room, 1 King Bed, City View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, Roll-in Shower, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Single Room, 1 King Bed, Roll-in Shower, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Roll-in Shower, City View

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room, 2 Queen Beds, Roll-in Shower, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Queen Beds, Kitchen, City View

Superior Double Room, 2 Queen Beds, Kitchen, City View

Superior Double Room, 2 Queen Beds, Kitchen, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room, 2 Queen Beds, City View

Executive Double Room, 2 Queen Beds, City View

Executive Double Room, 2 Queen Beds, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Ramada by Wyndham Groton/Mystic

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.2 out of 5, (1013)
The price is AU$165
for 1 room
includes taxes & fees
26 Aug - 27 Aug
Ramada by Wyndham Groton/Mystic

About the area

New London

When you stay at Clarion Inn New London - Mystic in New London, you'll be in the historical district, within a 15-minute drive of New London Ferry Dock and Mystic Aquarium and Institute for Exploration. .This casino hotel is 12.2 mi (19.7 km) from Mohegan Sun Casino and 9.7 mi (15.7 km) from Mystic Seaport.

What's nearby

  • United States Coast Guard Academy - 14 min walk - 1.3 km
  • Connecticut College Arboretum - 2 min drive - 2.1 km
  • Connecticut College - 3 min drive - 2.2 km
  • New London Ferry Dock - 3 min drive - 3.2 km
  • Ocean Beach Park - 9 min drive - 8.0 km

Getting around

  • New London Union Station - 9 min drive
  • T.F. Green Airport (PVD) - 53 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬2 min drive
  • ‪Texas Roadhouse - ‬10 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Chili's Grill & Bar - ‬8 min walk

About this property

Regency Inn and Suites

Family-friendly hotel with a casino and free breakfast
Clarion Inn New London - Mystic offers 136 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This New London hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 32-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LED televisions with cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in New London? This hotel has 2702 square feet (251 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Clarion Inn New London - Mystic has a restaurant on site.
Cascade Lounge - This cocktail bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cascade Lounge

Things to do

  • Arcade/game room
  • Casino
  • Golf driving range
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,702 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clarion Inn New London
Clarion New London
Clarion London Mystic London
Clarion Inn New London Mystic
Regency Inn Suites New London
Regency Inn Suites New London Mystic
Clarion Inn New London - Mystic Hotel
Clarion Inn New London - Mystic New London
Clarion Inn New London - Mystic Hotel New London

Regency Inn and Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 176 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 214 out of 1000 reviews
Rating 4 - Poor. 174 out of 1000 reviews
Rating 2 - Terrible. 208 out of 1000 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marquis

Stayed 1 night in Sep 2024

2/10 Terrible

Alice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

The Clarion name is on the back of the hotel and Regency is on the front of the hotel. When you use the gps and arrive at the hotel you'll think your at the wrong hotel, the color of the hotel is different from the color on the internet.The receptionist didn't have proper customer service skills. The hallway was dirty and cold. The room smelled like cigarette smoke but it clearly states it's a "smoke free" property. The people that was in the room across from us was very noisy they were letting the door slam, going in and out of their room all time of night, talking loud. The hotel clearly needs some improvements.The kitchen staff was very nice Ms Santa and Mr. Pedro
Stayed 3 nights in Nov 2024

8/10 Good

Rhoda

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Shahiyena

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok not very clean or friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Stayed 1 night in Oct 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

2/10 Terrible

Devhan

Travelled with family
Disliked: Amenities
As soon as I stepped in, dead cockroaches. Place looks like it was used to house homeless people in the area. Never again.
Stayed 1 night in Oct 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, straightforward hotel. Property was clean and well maintained. Easy parking, easy access to highway. On-site restaurant was small but ok. Would stay again.
Stayed 2 nights in Oct 2024

4/10 Poor

Kathleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff at front desk not friendly,door to the pool building was not locked and no key card was nessary to get in. worst coffee i ever had, tasted like they ran the grinds through twice. club chair in room was jammed into the corner making it hard to exit bed on one side.would never stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Judcell, Chula vista

Stayed 1 night in Oct 2024

2/10 Terrible

Athanasia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved an efficiency, gave us a handicapped accessible room without asking, unwilling to provide towels when asked, WiFi did not work. Staff was not customer friendly in the least. Breakfast looked unappetizing so we skipped the offering. We have a long list of disappointments. Expedia should take this location off their list.
Stayed 5 nights in Oct 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall opinion

Our stay was fine but we couldn’t use the indoor pool. The pool area had no heat so the room was cold and so was the water. The hot tub had been paved over also.
Stayed 3 nights in Oct 2024

2/10 Terrible

xiorkys

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities

Many other better options to choose from!

The whole place was very outdated and run down. I honestly thought the place was abandoned and thought the website just hadn't been updated when it accepted our reservation! There was a rundown closed up restaurant as you pull in the entrance. The illuminated sign along the highway had broken and fallen out. The landscaping was all overgrown with weeds. The lobby area wasn't bad looking and the staff were friendly enough. The room wasn't too bad...I didn't notice anything dirty about it...it just could use a lot of updating. A lot of the amenities were out of order....the guest laundry, the ice machine, the gym. The hallways were rather dark and some of the light fixtures flickered on and off. The breakfast was nothing great, but it was enough to fill you up for a few hours. They do have a bar/restaurant onsite, but I didn't see any customers in there during our entire stay. It seems more like a place for the family that owns the place to hang out with each other. Maybe they're trying to fix the place up. They were painting the exterior when we were there. For some reason they were working at night. When I looked out the curtains, there was someone literally 2 feet outside the window painting! They were also using loud equipment well after 10pm! I go to CT once a year and was always curious about this place because of the waterfront photos. That area is all overgrown now and a highway is right there about where the photo was taken from.
Stayed 1 night in Aug 2024

6/10 Okay

Todd

Just okay

Older place and not overly friendly. Mid.
Stayed 1 night in Oct 2024

10/10 Excellent

Shagoyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was cloudy n filter was off. Room was set up strangely as the sink to the kitchen was blocked by the bedside table you could reach your arm from your bed to the stove . Beds hard !!!building run down
Stayed 1 night in Sep 2024

8/10 Good

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very pleasant & helpful. Just stood for one night the room was comfortable & especially the bed
Stayed 3 nights in Oct 2024

4/10 Poor

Brenden

Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

6/10 Okay

Adam

Stayed 4 nights in Sep 2024

6/10 Okay

Allen

It was ok, but I won’t be back. Too dingy.
Stayed 1 night in Sep 2024

6/10 Okay

Lynda

Business traveller
Liked: Cleanliness, staff & service

Business Trip

Location was great, right off I95. Staff was courtesy. Unfortunately my room (non-smoking) smelled like smoke. Could not see out the old windows, burn marks on the furniture and the door handle lock didn't lock. But the bed was comfortable and Ihand no hallway noise. Large king size bedroom and morning buffet staff was very nice and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Disliked: Amenities, property conditions & facilities
The family that ran the restaurant was very sweet past that everybody else was very "average"!!
Stayed 4 nights in Sep 2024