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Econo Lodge West Haven

2.0 star property

Photo gallery for Econo Lodge West Haven

Standard Room, 1 King Bed, Smoking, Jetted Tub
Standard Room, 1 King Bed, Smoking, Jetted Tub
Lobby
Dining
Lobby

Reviews

4.6 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Breakfast included

Explore the area

View map
370 Highland St, West Haven, CT, 06516
  • Place, University of New Haven
    ‪3 min drive‬
  • Place, Yale University
    ‪5 min drive‬
  • Place, Yale-New Haven Hospital
    ‪6 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub

Standard Room, 1 King Bed, Smoking, Jetted Tub

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, 167 reviews
The price is AU$118
includes taxes & fees
26 Oct - 27 Oct
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About the area

West Haven

With a stay at Econo Lodge West Haven in West Haven, you'll be a 5-minute drive from Yale University and 5 minutes from Yale-New Haven Hospital. .This motel is 12 mi (19.4 km) from Quinnipiac University and 1.9 mi (3 km) from Savin Rock Conference Center.
View more Motels in West HavenOpens in a new window

What's nearby

  • University of New Haven - 3 min drive - 2.5 km
  • Sandy Point Beach - 4 min drive - 4.2 km
  • Yale University - 5 min drive - 6.3 km
  • Yale-New Haven Hospital - 6 min drive - 6.0 km
  • Yale Bowl - 7 min drive - 6.3 km

Getting around

  • New Haven State Street Station - 11 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬15 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Burger King - ‬2 min drive
  • ‪McDonald's - ‬13 min walk

About this property

Econo Lodge West Haven

Motel in West Haven with free breakfast and a 24-hour front desk
Econo Lodge West Haven offers 79 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Televisions come with cable channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
Make yourself at home in one of the 79 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers, housekeeping is provided daily, and irons/ironing boards can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and a safe deposit box at the front desk. Planning an event in West Haven? This motel has 500 square feet (46 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre (500 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Econo Lodge Hotel West Haven
Econo Lodge West Haven
West Haven Econo Lodge
Econo Hotel West Haven
Econolodge West Haven
Econo Lodge West Haven Motel
Econo Lodge West Haven Motel
Econo Lodge West Haven West Haven
Econo Lodge West Haven Motel West Haven

Econo Lodge West Haven Reviews

Reviews

4.6
Rating 10 - Excellent. 101 out of 1003 reviews
Rating 8 - Good. 116 out of 1003 reviews
Rating 6 - Okay. 154 out of 1003 reviews
Rating 4 - Poor. 161 out of 1003 reviews
Rating 2 - Terrible. 471 out of 1003 reviews

4.4/10

Cleanliness

5.4/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 2 nights. I left the hotel the first day around 8am. When I returned after 4pm the room had not been cleaned. When I asked the front desk clerk to get the room cleaned he said the cleaning staff had gone home for the day. WHAT?! UNACCEPTABLE. I COMPLAINED LOUDLY AND DEMANDED THAT THEY CLEAN MY ROOM OR GIVE ME ANOTHER ROOM, OR REFUND MY MONEY. Finally after he realized I wasn't going to accept his excuses, he got someone to clean my room. UNBELIEVABLE.
Stayed 2 nights in Jun 2025

2/10 Terrible

Vital

Disliked: Cleanliness, property conditions & facilities
Kicked in doors, no ac, vagrants everywhere, police camping out watching the place, trash everywhere. Not a place for families
Stayed 2 nights in Jun 2025

4/10 Poor

harbinder

Disliked: Cleanliness, property conditions & facilities
Property is not kept well as cleaning goes. Part of building rooms dont have windows
Stayed 2 nights in Jun 2025

2/10 Terrible

Daniel

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Elizabeth, Brooklyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel smelled bad
Stayed 1 night in Jun 2025

4/10 Poor

Jillian

Stayed 1 night in Jun 2025

2/10 Terrible

Chris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is run down and looks nothing like in the pictures. When I tried to check in the guy at the front desk tried to give me a queen bed when I booked a king. Door didn’t shut properly, floor in bathroom cracked and half the shower head was missing. I should be given a refund.
Stayed 1 night in Jun 2025

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
The first room we were assigned had a terrible odor and the bathroom ceiling tiles were black with mold. He second room smelled better and the bathroom ceiling was ok but mold was along the baseboard and the bed sheets had holes in them. “Breakfast” came in a bag with granola bars and an apple.
Moldy bathroom ceiling tiles
Breakfast in a bag
Stayed 1 night in Jun 2025

6/10 Okay

Ieshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

KARTHIK

Stayed 2 nights in Jun 2025

2/10 Terrible

Marie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for today and I could NOT stay. The entrance meaning the lobby area has an odor that needs to be addressed… the stairwell was more tolerable. The room I had- the non smoking room reeked of-smoke or some type of ador. The sheets had cigarette burns. There were no rags or towels in the room, when I-went to ask for them I was informed that the policy is two rags and two towels per room. I booked a room that sleeps 4 - what was I to do with 2 rags for 4 of us. There were spills of sort of the floor and wall. A hole in the shower. The refrigerator had some brown color running through the ice. Give credit to the person who cleaned the room the bed was well made and the floor seemed clean… but it’s a despicable place. The elevator also smelled better than the lobby. The hallway to the 2nd floor has trash all over. I was embarrassed to take the kids in and so happy I let them stay in the vehicle while I cried in. The staff told me he could go wash some towel and take it to me in an hour… I appreciated his effort but it was just deplorable. I lost $125.75 of my hard earned money. It may not be much for some but after driving 4 hours to get to an event and then needed a break to rest this was unacceptable. I get that I get what I pay for but really $120.75 for what. I don’t like to speak badly of things and advocate for people to change things but this was crazy. We were too tired to drive back tonight so I had to find somewhere at the last minute smh.
Hole in the shower
Holes in the sheet
Something on the sheet the Sam wine too with the hole… like how much damage should one have to deal with on one sheet.
Freezer fridge
Stayed 1 night in Jun 2025

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities
Was told that they had a shortage of towels, so my room didnt have any. Also booked a king size bed and was given 2 queens. Air conditioner was also broken.
Stayed 1 night in Jun 2025

8/10 Good

No

Travelled with partner
Liked: Amenities, property conditions & facilities
Easy to lodge in
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front Desk from Hell

As arriving at the hotel, I went to the front desk. I was standing while the male and female attendees at the front desk were chatting, I said "hello" to get their attention. The young girl answered me back in a very rude way. As we walked through the hallways, one could smell the urine and see the filth all over. The room was disgusting, the sheets had holes on them. My friend went to the front desk to ask for hangers to hang the clothes. He was told, that they dont provide them because people steal the hanges. My friend asked the male attendance "what can I do", to what the male attendance reply "That's your problem, not mine." Well after that, since it was late, we called Hotels. com. They worked with was and reimbursed us the money. We only paid for one night.
Stayed 4 nights in Jun 2025

2/10 Terrible

Joshua

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities smelled of pee, the front desk people were throwing a party in the lobby with some interesting characters (one was definitely a prostitute). Our room door was impossible to enter, we literally had to shoulder the door as hard as we could just to open it. Our room was definitely not clean, it smelled like someone sprayed room spray, made the beds, and kept it moving. The room had stains all over the walls, like splattered food, and what looked like blood spatter from someone being shot in the room, the ceiling was collapsing near the bathroom, the walls in the bathroom had little black curly hairs stuck to the walls, mold under the sink, so on and so forth. Stay far away. Though because of the nature of our trip, we didn’t have time to switch hotels.
Stayed 2 nights in Jun 2025

4/10 Poor

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience looks nothing like this picture.

Damaged door, peep hole covered with a napkin, rusty microwave, no shelves on refrigerador, electric plugs not working, stain on toilet and bath tub uncomfortable mattress, stained and broken curtains dirty windows dresser and night stand broken, smell musty and like they smoke mariguana in the room, light in bathroom not working, TV worked fine but remote battery cover missing. room 125
Stayed 1 night in May 2025

2/10 Terrible

Lindsay

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible and disgusting. Will never return.
Stayed 1 night in May 2025

2/10 Terrible

Brianna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I booked was not provided, there were multiple parties being thrown on the property, the room was dirty, and also the bed did not have a blanket.
Stayed 1 night in May 2025

2/10 Terrible

mitchell

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the hotel's website are completely misleading. What you see online is not what you get in reality. Upon arrival, the first room we were given was absolutely unacceptable — it was dirty, with trash left all over and clearly had not been cleaned. We requested a new room and were given a second one, but that wasn't much better. The door had to be hip-checked just to open it after swiping the key, which is ridiculous. Once inside, nothing worked properly — fixtures were broken, amenities were either missing or unusable, and overall it felt neglected. The service was poor throughout the stay, with little effort made to resolve any of the issues. Definitely not worth the money, and I would not recommend this hotel to anyone. Avoid if you’re expecting even basic cleanliness or functionality.
Stayed 3 nights in May 2025

2/10 Terrible

LAURA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property had cockroaches and there was no towels in the bathroom. There’s no clean towels every time I go there and cockroaches running all over the place, it’s the worst place I’ve ever stayed, would never go there again.
Stayed 2 nights in May 2025

2/10 Terrible

alexander

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Angel

People were nice but place was not sanitary - bed bugs immediately on entering room. Room nor halls were never kept in maintenance.
Stayed 1 night in May 2025

2/10 Terrible

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness
Stayed 1 night in Apr 2025