6/10 Okay
Danielle
Travelled with family and small children
31 July 2025
Liked: Cleanliness, staff & service
We are no strangers to budget hotels, but this one was a bit of a miss for us. I’ll start with the pros: the location is super convenient. It’s right off the highway, close to tons of shopping, grocery stores, restaurants. A 20 min ride to starved rock, and close to downtown Ottawa which we really enjoyed. Staff wasn’t unpleasant, but they were a bit difficult to track down.
The cons: The hotel is older and definitely shows its age. It was semi-clean, but in a bit of disrepair. Beds were comfortable, but when I was making the bed the first morning, I found a bunch of food stains all over the inside of the comforter that were not from us. And not like stains that had been washed and just persisted -It had obviously not been washed since the last guest had been there. I requested a new blanket around 8am and they never brought one. We slept with just the sheets. The pool was a FREEZING and murky. My kids couldn’t see the pool toys they brought on the bottom of the pool even with goggles on. We are not picky with breakfast options, but felt the free breakfast was lacking compared to other budget hotels we have stayed at. We ended up going to a restaurant for our meals.
The price was right, but in the future I’ll probably pay a bit more to stay somewhere else.
Danielle
Stayed 2 nights in Jul 2025
