HYATT house Mt. Laurel

3.0 star property

Photo gallery for HYATT house Mt. Laurel

1 bedroom, premium bedding, in-room safe, desk
Fridge, microwave, stovetop, coffee/tea maker
1 bedroom, premium bedding, in-room safe, desk
Exterior
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Gym

Explore the area

View map
3000 Crawford Pl, Mount Laurel, NJ, 08054
  • Place, Coco Key Water Resort
    ‪3 min drive‬
  • Place, Cherry Hill Mall
    ‪5 min drive‬
  • Place, Funplex
    ‪8 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪30 min drive‬

Room options

Room, Multiple Beds, Accessible

  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms

8.2 out of 10
Very good
(13 reviews)
  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Suite, 2 Bedrooms

7.8 out of 10
Good
(23 reviews)
  • 69 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

8.4 out of 10
Very good
(51 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Bathtub

8.2 out of 10
Very good
(13 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Mount Laurel

With a stay at HYATT house Mt. Laurel in Mount Laurel, you'll be near the airport, within a 10-minute drive of Coco Key Water Resort and Cherry Hill Mall. .This hotel is 13.2 mi (21.2 km) from Pennsylvania Convention Center and 14 mi (22.5 km) from Rittenhouse Square.

What's nearby

  • Coco Key Water Resort - 3 min drive - 3.2 km
  • Moorestown Mall - 4 min drive - 4.2 km
  • Cherry Hill Mall - 5 min drive - 4.2 km
  • Topgolf Mount Laurel - 8 min drive - 10.4 km
  • Funplex - 8 min drive - 10.5 km

Getting around

  • Pennsauken Transit Center - 14 min drive
  • Philadelphia Intl. Airport (PHL) - 30 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬7 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬15 min walk

About this property

HYATT house Mt. Laurel

Hotel in Mount Laurel with free breakfast and a 24-hour fitness center
HYATT house Mt. Laurel offers 116 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Mount Laurel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 116 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of HYATT house Mt. Laurel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
HYATT house Mt. Laurel has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

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HYATT house Mt. Laurel Hotel Mount Laurel

HYATT house Mt. Laurel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 497 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 105 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kym

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People sleeping in their cars in the parking lot, multiple people doing drive in parking lot, trash left outside of rooms, blood on mattress, shower curtain moldy, no maid service for a 4 night stay. Requested manager call back and no one called. Unsafe - someone knocking on doors and windows around 1am.
Stayed 5 nights in Jun 2025

2/10 Terrible

Roselie

Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled like cigarette smoke, and they did not have any other place for us to go. It was very difficult.
Stayed 2 nights in Jun 2025

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No elevator.
Stayed 1 night in Jun 2025

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was ok. Have to walk up to rooms in different buildings. $250 hold on your card for 1 night seems a bit excessive.
Stayed 1 night in Jun 2025

8/10 Good

Neil

Travelled with family
Liked: Staff & service
Check in was quick, access to rooms is only via stairs (no elevators) and rooms seem to give off an old vibe, in need of an update. Slight smell of smoke in the room which was off-putting.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Room suite was comfortable. Outdoor access to rooms with no elevators is not optimal for those who have to lug suitcases up the stairs. But lobby staff took good care of us by finding us a room on ground floor at check-in.
Stayed 2 nights in Jun 2025

8/10 Good

Brian

Stayed 4 nights in May 2025

10/10 Excellent

Katherine

Stayed 2 nights in Jun 2025

4/10 Poor

Reuben

Travelled with family
Disliked: Staff & service, property conditions & facilities

Bad for families.

Front desk was awkward, no eye contact. Seem to bot like to talk. Dis not hive info about bfast times. Bfast attendant started clearing out by 8:45 no refills as early as 8:30. Very poor service. Room kitchen had 1 plate and 1 fork. This place is not good.
Stayed 1 night in Jun 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how the suite is set up. The room was extremely clean. Parking is great!
Stayed 1 night in Jun 2025

6/10 Okay

Pam

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

not satisfied

Continental breakfast was good, concierge was very friendly and polite. The hidden $250 hold fee was distasteful and uncalled for, the pool not being opened was not a good thing. What if we did not have that $250 would we of been turned away from our room we had paid in full in advanced and then been told no refund. Our room had a bad smell when walking in the door(always), just lingering in the entrance of the sitting room
Stayed 3 nights in May 2025

8/10 Good

Emmeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Stayed 2 nights in May 2025

2/10 Terrible

Stephanie

Travelled with family and small children
Went to check in at 6:30 pm and was told my room was given to a large group with a “weather issue” that needed a second night. Man was very unapologetic or helpful with what exactly was going on. I will never attempt to stay at this property again.
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in May 2025

2/10 Terrible

Rita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worse place I ever stayed in my life. We paid over $200 a night and it was the most filthiest dirtiest place… Could not even get another room on the first floor due to us being in handicap was very disappointed. Will also post this on yelp. They did offer a place on the second floor, but due to My Sister’s bad knees we were not able to take it, but that was a little cleaner…. I could not even get my money back because I booked it through you guys. disappointed. They did try to send an Girl to clean, but the place is just so filthy from not keeping up maintenance and not having a clean on a regular basis. I have 28 pictures if you need more unbelievable!!!!! I forgot to tell you the carpet was filthy too had to leave shoes… could not walk on carpet outside the room was stains of gum and cobwebs all over in the front.
Kitchen cabinets no explanation needed
Kitchen stove
No explanation neede
Stayed 3 nights in Apr 2025

10/10 Excellent

Chava

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property in a very easy accessible location
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked this hotel to attend my daughter’s graduation. Since her time in Camden I have stayed at many local hotels when we visit. I booked this because it was a HYATT and didn’t check the reviews. I prepaid. After I booked I looked at the reviews as we have had some sketchy hotels recently. I was horrified to see some of the reviews and was panicked. I couldn’t cancel. So on way we went. From Canada. I was pleasantly surprised. Property was wonderful, room spotless. 2 bedroom suite. I called to ask where to get ice and FD said in our freezer. I explained there was no ice maker in the freezer. They then gave me 4 bags of ice for our stay. (Not sure where the ice maker went but things happen) I was very grateful. Towels great, bed comfortable great breakfast. Not sure what the bad reviews are for we will definitely book here again when we come back to NJ.
Stayed 2 nights in May 2025

8/10 Good

Nataya

Liked: Cleanliness, amenities, property conditions & facilities
Nice very roomy and clean
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Issue with early check-in request

The only issue we had was regarding our early check-in request. We requested early check-in (three times with three different phone calls) and seemed to get a different story with each phone call. The first on-site person I spoke to claimed there were no guarantees, but he "noted the reservation" with the request (it was the day before we arrived). The second on-site person I called mentioned that there was no note on the reservation, so he "noted the reservation" and said I would get a text message as soon as the room was ready (it was early in the morning the day of our check-in, he felt confident our room would be ready at least a little early, but I never received any text messages or automatic updates). My third request for an early check-in was upon arrival, just one hour before check-in (we arrived 2:00pm for the 3:00pm check-in). Once again, I was told there was an automated early check-in system, but our reservation was not "in line". Our reservation was added once again (or so I was told) and we waited in the lobby until 2:45pm, when our early check-in was finally ready (15 mins early). We were verbally notified, but still never received any text messages or automated messages. Throughout the process, all we wanted was a realistic idea of the possibility of an early check-in, but felt as though we were mislead and our requests were never properly recorded, despite our efforts.
Stayed 2 nights in May 2025

2/10 Terrible

Justin

Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed and shoukd have been open. The bar and restaurant is no longer open. I did receive a credit
Stayed 3 nights in May 2025

10/10 Excellent

Amada

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 1 night in May 2025

10/10 Excellent

Nancy Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young woman at the front desk was wondwrful! So helpful and kind.
Stayed 1 night in May 2025