Wind Creek, the property was very filthy in the parking lots, fingerprints on all doors entering the hotel & all elevators doors/buttons. The staff was very rude & unprofessionally upon checkin/checkout. Evidently, if you are not a return visitor the staff attitude “who cares we will never see them again”. The casino lack of amenities, pool closed for the season! Really in Alabama? Very poor mgmt on all levels. It appears as if employee gatherings chit/chat are tolerated from the reservation desk, the cashiers, food staff & much more important than serving the guests. The food was terrible, we ordered from 2 different locations inside the hotel/casino, ended up throwing it out. Full of grease, pizza was so soggy, the Mexican dish the same. The room floors were dirty, full of dirt on floors especially under desk, and ight tables, stains on pillow roll on bed! Was so excited to visit this resort, however, so disappointed.