6/10 Okay
Kimberly
Travelled with family and small children
14 Aug 2025
Liked: Staff & service
We arrived late at night after sailing on the Badger. There were 4 other rooms of guests from our ship. They knew we were coming, but yet still we all had to wait for our rooms. That's ok I guess, but the lone receptionist was standing behind a huge metal gate separating her from the rest of us. We literally had to hand our credit card to her through the slats of the gate to get checked in. It felt so scary. And then right after we got to our room my kid spilled an entire water bottle on their bed and we needed a dry blanket or sheets but the receptionist was not able to leave her area behind the gate and therefore could not get us any new linens. Like, come on. If you are going to lock yourself away at least be prepared! It was so late, we were so tired, and now we were sleeping on a wet bed. The whole place was outdated and musty. I thought it would be charming but it just felt icky. And I paid extra for a view of the lake so we could wake up to a beautiful sunrise - but our window was literally obstructed by a massive staircase! And we were on the first floor so we had people walking by the window all morning going to the beach for walks. Not what I had envisioned at all. Would not stay there again, would instead stay closer to the Badger.
Kimberly
Stayed 1 night in Jul 2025
