Book Kimpton Hotels Merrionette Park accommodation from AU$163

Honestly, the hotel is nice. The rooms look much bigger in the photos, but in real life they’re actually very small. There’s no L’Occitane set in the room — the soap and shower products you see in the pictures are not there. Breakfast is not included. What they give you instead are little vouchers per day that you can exchange for a coffee, water, or a snack. And by snack, I mean something like a sandwich, a croissant, bread, or fruit — but it’s not a real breakfast. If you want a bottle of water, that also counts as one voucher. Honestly, the only thing that saves this hotel is the guy on the front desk — he’s Italian and super nice. But everyone else doesn’t really care. Also, the water in the room costs $8 per bottle. And if you ask for water, they give it to you in a small water, but you have to use one of your vouchers.

NO AC in the spring time. Both our rooms were over 75 degrees and humid beginning of April. I asked if the AC was working and said that it is a “green efficient building” and that they don’t turn the AC on until summer which I thought was an April fools joke at first because it was uncomfortable temperature wise, especially for sleeping. If you take showers then the humidity rises even more. They did offer to bring up a box fan which made it feel like I was back in summer camp but for $200+ a night. Also, we put on the reservation that was had 4 children and they didn’t give us connecting rooms, in fact they weren’t even on the same floor. I’d give it a 2 /5 stars. I would give it a 1 star but I didn’t see any bedbugs like some other online reviews said so that was nice at least.

Great experience

Lovely

The hotel is very nice overall! We loved the games area in the lobby! Maybe it’s just that they’re extremely short staffed for the size of the place, but when disappointments keep happening you start to feel let down. Expect long lines at the front desk for check in or anything else. We couldn't get a response about getting an extra blanket for the room and they only have an automated system to help you with guest service. We also had to wait a couple hours for our luggage to get to the room after we arrived which was inconvenient. Also, heads up - we weren’t made aware at check in that the pool/hot tub area closes at 9:45 pm and that you need a reservation after 2:30 pm so we weren’t able to use either when we were there. That was a bummer for the kids since that’s why we booked this hotel!

This hotel is great! Great location, great staff.