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Congress Plaza Hotel

3.5 star property

Photo gallery for Congress Plaza Hotel

Banquet hall
Property preview
Lobby
Exterior detail
Junior Suite, City View | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

View map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Art Institute of Chicago
    ‪8 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Place, Grant Park
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(207 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(532 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(492 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(125 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

7.8 out of 10
Good
(67 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(54 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(143 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Lakefront Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Lakefront Suite

  • Sleeps 2

View all photos for Accessible Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 4

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

View all photos for King Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Lake View

  • Sleeps 2

View all photos for Standard Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Two Double Room

  • Sleeps 4

View all photos for Two Double Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Room with Lake View

  • Sleeps 4

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2

View all photos for Suite with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite with City View

  • Sleeps 2

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  • Free WiFi
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  • Housekeeping
3.7 out of 5, Good, 2,429 reviews
The price is AU$156
includes taxes & fees
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About the area

Chicago

With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and Museum of Contemporary Photography. .This hotel is 0.1 mi (0.1 km) from Spertus Institute of Jewish Studies and 0.2 mi (0.3 km) from Auditorium Building and Theatre.

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.2 km
  • Buckingham Fountain - 6 min walk - 0.6 km
  • Art Institute of Chicago - 8 min walk - 0.7 km
  • Millennium Park - 9 min walk - 0.8 km
  • Grant Park - 16 min walk - 1.4 km

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Epic Burger - ‬4 min walk
  • ‪Fontano's Pizza and Subs - ‬3 min walk
  • ‪Gazebo Restaurant at Grant Park - ‬1 min walk
  • ‪The Lounge At Congress Hotel - ‬1 min walk
  • ‪Kitty O'Sheas - ‬3 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 870 guestrooms featuring refrigerators. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Grab a bite at Tavern Tap, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4226 out of 9633 reviews
Rating 8 - Good. 2597 out of 9633 reviews
Rating 6 - Okay. 1479 out of 9633 reviews
Rating 4 - Poor. 738 out of 9633 reviews
Rating 2 - Terrible. 593 out of 9633 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Avi, EDISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Jul 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2025

6/10 Okay

Paulo

Liked: Cleanliness
Disliked: Property conditions & facilities
Valeu a pena por causa do preço. Localização maravilhosa, perto de tudo. Fizemos quase tudo a pé. As vezes usamos o transporte público de Chicago, que é ótimo. Prédio bem antigo com ar condicionado central sem controle de temperatura individual nos quartos. Isso fez com que nosso quarto fosse frio demais enquanto estava super calor na rua. Contornamos isso tapando as saídas de ar condicionado com as toalhas. Staff não muito amigável, querem gorjeta pra tudo.
Stayed 2 nights in Jul 2025

10/10 Excellent

Geovanni, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

J

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Hector henry

Stayed 1 night in Jul 2025

10/10 Excellent

Kirstin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to stay here because it was most affordable with the event going on. It was a good lcoation, clean, and comfortable. We had 0 issues while we were here. Our room was extremely cold in the best way possible. The air worked great on the 9th floor in the North tower. We could see sailboats from our room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an iconic Chicago hotel. It’s very old but definitely a place to stay at least once.
Stayed 2 nights in Jul 2025

4/10 Poor

maereg negatu

Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Stayed 1 night in Jul 2025

8/10 Good

matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on Michigan ave. close to all my activities!
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great, but the plumbing is in bad shape.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good stay

Came for only one night and location great for soccer at Soldiers Field❤️
Stayed 1 night in Jul 2025

8/10 Good

Elton

Liked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs serious updating. Better room darkening curtains, sound proofing between rooms, bathroom doirknob fell off. More electrical outlets.
Stayed 4 nights in Jul 2025

10/10 Excellent

Oluwafisayo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 1 night in Jun 2025

4/10 Poor

Jada

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old gross room

Room looked nothing like the pictures advertised. It was extremely old, gross dingy carpet peeling up around the edges. It was an adjoining room (not requested and we didn’t know the people in the other room) but there was about an inch gap between the door and the frame so you could see right into the other room and vice versa. Fully booked so no other options. Thin walls. Requested extra towels (we had 4 in our room and they only provided 3). They never sent them up to us. It’s a great location but to spend $500/ni for an old cheap room wasn’t great.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice option for my wife and I . Nice location plenty of dining with in walking distance. Highly recommend this hotel
Stayed 1 night in Jul 2025

8/10 Good

Leon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and location. The staff is well train and very friendly
Stayed 5 nights in Jul 2025