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Hotel Riu Plaza Chicago

4.0 star property

Photo gallery for Hotel Riu Plaza Chicago

Front of property
Snack bar
Exterior
Lobby
Deluxe Suite, 1 King Bed with Sofa bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

View map
150 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪9 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(143 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Hotwire)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room (Hotwire)

  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed (Deluxe)

1 bedroom, premium bedding, in-room safe, desk

Family Room, 1 King Bed with Sofa bed (Deluxe)

9.4 out of 10
Exceptional
(20 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

Family Room, Multiple Beds (Deluxe)

9.0 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(56 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

InterContinental Chicago Magnificent Mile by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 2,195 reviews
The price is AU$443
includes taxes & fees
1 Sept - 2 Sept
InterContinental Chicago Magnificent Mile by IHG

About the area

Chicago

With a stay at Hotel Riu Plaza Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 10 minutes by foot from Chicago Riverwalk. .This hotel is 0.7 mi (1.1 km) from Millennium Park and 0.2 mi (0.4 km) from State Street.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Chicago Riverwalk - 9 min walk - 0.8 km
  • Chicago Theatre - 12 min walk - 1.1 km
  • Millennium Park - 14 min walk - 1.2 km
  • Navy Pier - 4 min drive - 2.2 km

Getting around

  • Grand Station (Red Line) - 7 min walk
  • Millennium Station - 13 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Beatrix - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪W XYZ Bar - ‬3 min walk

About this property

Hotel Riu Plaza Chicago

Hotel with free breakfast, steps from Michigan Avenue
Hotel Riu Plaza Chicago offers 390 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 390 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Skybar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Restaurante Desayuno - This restaurant serves breakfast only. Open daily.
Lobby Bar - Onsite bar. Open daily.
Grap&Go - Onsite restaurant. Open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Grap&Go
  • Lobby Bar
  • Restaurante Desayuno
  • Skybar

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways (88 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (113 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 28 floors
  • Built in 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.18 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hotel Riu Plaza Chicago Hotel
Hotel Riu Plaza Chicago Chicago
Hotel Riu Plaza Chicago Hotel Chicago

Hotel Riu Plaza Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1758 out of 2297 reviews
Rating 8 - Good. 324 out of 2297 reviews
Rating 6 - Okay. 115 out of 2297 reviews
Rating 4 - Poor. 56 out of 2297 reviews
Rating 2 - Terrible. 44 out of 2297 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

SaiSridhar, SCOTTSDALE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in May 2025

10/10 Excellent

Liza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great as well as an evening meal after sight seeing all day on the 27th floor.
Stayed 3 nights in May 2025

4/10 Poor

Zachary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Deronique

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here everything was great.
Stayed 2 nights in Mar 2025

8/10 Good

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotless

Overall great visit. Checks all your boxes with one suggestion. The hotel/rooms felt sparkly clean, new, uncluttered, and very comfortable. TVs with option to connect to your device. Bathroom was modern with a spa vibe. Friendly staff. Lobby had plenty of seating. Free breakfast reminded me of our stay at the Riu in Mexico. Lots of choices buffet style. Well done.Great location for our early am appointment at the hospital. There was very near parking, but we took the train this time. My only complaint is that in spite of having to use my room keycard in the elevator, I experienced groups getting into the elevator to ride to the roof top bar. Presumably not staying there, because several times there was an ask "use your card and hit 27 please? ". We weren't able to be seated up there - too crowded, but made our way for a cocktail in the lobby (great drink menu! ) which was very nice. Relaxed atmosphere. Should have made a rooftop reservation, but more to the point, maybe have a dedicated elevator to that floor only with a hotel attendant for the bar? I understand the want for a successful venue, but what's the point in security for the hotel floors if there's a way around it? I will say I always felt safe there. Just a suggestion for your consideration.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the location is superb and staff is very kind and helpful. The daily, very complete breakfast is fabulous. All around a fantastic hotel and we will be back.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and facilities. Staff is friendly. Excelent overall.
Stayed 2 nights in May 2025

10/10 Excellent

Tahir, Mason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Michigan Ave Close to all shopping and dining Very clean and friendly staff, excellent breakfast
Stayed 3 nights in May 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Deaira

Stayed 2 nights in May 2025

10/10 Excellent

Kathy, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Hands down this hotel is amazing! You will not be disappointed. Nick was very professional, courteous, and made sure our stay was top notch. The hotel amenities were on point and the hotel staff was exceptional. This was my first time at this hotel and I will be back in September.
Stayed 2 nights in May 2025

10/10 Excellent

Wesley Dean

Stayed 1 night in May 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Chasity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at the Riu Plaza, and it was wonderful! Everyone was so friendly and welcoming! Had a wonderful time
Stayed 3 nights in May 2025

8/10 Good

Jorge Luis

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Arlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Yves

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great Hotel! Nice comfy rooms Great staff, great location
Stayed 3 nights in May 2025

6/10 Okay

Denise

Travelled with group
The check in was chaotic with no valet service. An Uber driver was screaming and threatening us, as we were trying to unload our bags. One person in our party is severely visually impaired. All of this would have been a non-issue with hotel presence and a valet service. Secondly, the breakfast felt like a herding of people. The food was good, but It felt like a high school cafeteria. Sadly, this will be our last time staying at Hotel Riu.
Stayed 1 night in May 2025

10/10 Excellent

Joan

Liked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. My only complaint would be the water pressure in the bathrooms.
Stayed 3 nights in May 2025

10/10 Excellent

Staikos

Business traveller
Very good value. Excellent location.
Stayed 2 nights in May 2025

6/10 Okay

William, Arcadia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had two rooms and didn't tell us who was assigned to which room. The internet and tv remote was tied to room number and name assigned. Was such a mess that we couldn't use the tv even after we got wi fi. Very confusing. Hotel very nice and breakfast was great. Very eruopean feel. Would reccomend if your a tech geek as location great. Parking on you own at public lots which are nearby.
Stayed 1 night in May 2025