While clean enough, the hotel exterior hides just how run down the rooms are. Our room had stained carpets, cigarette burn holes in the curtains, the closet door was broken and didn't slide, and our shower didn't work unless it was set to scalding hot (no water pressure if set to only warm). The staff did give us access to an adjacent room to shower. But the fact we had to leave our room to bathe was ridiculous.
I will pursue a full refund. If Expedia will not refund, I will be issuing a chargeback claim with my credit card company. I have pictures and video evidence of the room.
We also had the fun time of hearing a person outside in the hotel parking lot shout for over an hour at midnight. I called Medford PD non-emergency about this crazy person, and they told me I was they only person to do so. Why the hotel staff didn't do it I don't understand.
On the plus side, the sausages they serve for the complimentary breakfast are delicious.