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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Interior entrance
Minibar, in-room safe, desk, blackout curtains
Exterior
Exterior
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪8 min walk‬
  • Place, Alabaster Promenade
    ‪13 min walk‬
  • Place, University of Alabama at Birmingham
    ‪23 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, individually furnished, desk, laptop workspace
Candlewood Suites Alabaster by IHG
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 636 reviews
The price is AU$150
includes taxes & fees
5 Apr - 6 Apr
Candlewood Suites Alabaster by IHG

About the area

Alabaster

A stay at Holiday Inn Express & Suites Alabaster by IHG places you in the heart of Alabaster, within a 5-minute drive of Propst Promenade and Alabaster Promenade. .This hotel is 3.9 mi (6.2 km) from Ballantrae Golf Club and 4.3 mi (7 km) from Limestone Park.

What's nearby

  • Propst Promenade - 8 min walk - 0.7 km
  • Alabaster Promenade - 13 min walk - 1.1 km
  • Hoover Metropolitan Complex - 17 min drive - 17.6 km
  • University of Alabama at Birmingham - 23 min drive - 41.6 km
  • Birmingham Jefferson Convention Complex - 25 min drive - 44.0 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Dairy Queen - ‬10 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Holiday Inn Express & Suites Alabaster by IHG

Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with minibars and safes. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 70 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 918 reviews
Rating 8 - Good. 195 out of 918 reviews
Rating 6 - Okay. 71 out of 918 reviews
Rating 4 - Poor. 28 out of 918 reviews
Rating 2 - Terrible. 29 out of 918 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
My stay at the Holiday Inn was absolutely enjoyable safe and clean. The breakfast for better than I expected. I would recommend this hotel. And most importantly the staff was very accommodating and pleasant.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and great free breakfast bar!
Stayed 1 night in Dec 2025

4/10 Poor

Eugene

Liked: Cleanliness, staff & service
Staff was sleepy, didn’t inform me no breakfast and no clean up of room. I paid premium rate thru Expedia, wont repeat that. Room needs “ up dating”. Looking for different venue in future
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy, Foley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brittney at the front desk was so nice. We had to make changes to our plans and she was very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Chesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great
Stayed 5 nights in Dec 2025

8/10 Good

barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is very clean. Staff at front desk is very cordial. Beds and pillows were very comfy and clean. Bathroom had dispensers for shampoo, conditioner, body wash, lotion and hand soap. Breakfast had eggs, sausage, waffles, fruit, yogurt, cinnamon rolls, omelets. Very nice selection. Easy to find off of I65. Walmart right by hotel as well as other shopping and restaurants. Would definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

John

Stayed 1 night in Nov 2025

8/10 Good

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Exceptional front desk service. Room clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well-appointed guest room with a very courteous staff!
Stayed 3 nights in Nov 2025

8/10 Good

Kimberly

Stayed 1 night in Nov 2025

8/10 Good

denita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent except the refrigerator didn't work in my suite
Stayed 3 nights in Nov 2025

6/10 Okay

Hal

Travelled with family
Liked: Cleanliness, amenities
Wall thermostat was temperamental and we did t have heat during the night. Front desk did not want to help but relented after we advised we would post a negative review.
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is our 2nd or 3rd time staying at this Holiday Inn Express in Alabaster, AL. VERY clean hotel, friendly staff, and we are more than comfortable when we come to town. They are a little pricey, but it is worst the peace that we get when we are here. THANK YOU, and we look forward to staying there again in the future.
Stayed 4 nights in Nov 2025

8/10 Good

Zach

Business traveller
Liked: Cleanliness, staff & service, amenities
Great stay! Much better than a neighboring hotel where lots of construction workers were staying. Good location, clean, comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Dana

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Nov 2025

6/10 Okay

KeAna Nichole

Travelled with family
.
Stayed 1 night in Nov 2025

6/10 Okay

Randy

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Rust and mold in bathroom
Stayed 1 night in Nov 2025

10/10 Excellent

DENNIS

Business traveller, Travelled with group
Liked: Property conditions & facilities
Quick efficient and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Arlena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. The staff was nice, polite and friendly. Room was clean and ac kept us comfortable.
Stayed 1 night in Nov 2025