4/10 Poor
Meghan C.
18 Aug 2025
Disliked: Cleanliness
We've stayed in many many places on a competing rental platform, this was our first time using this one...and found our experience lacking. No check in instructions provided by check in time. No one on property to assist. Spent 20 minutes (with kids who needed to pee) navigating through app and phone calls to finally get ahold of someone who could help. Got in building, noticed only 8 towels for 5 (confirmed) guests for a 5 day, 4 night stay. Washer and dryer locked up behind a half locked accordion door and not available to use but yet they provide 3 single use laundey detergents on kictchen counter? Weird. When I messaged asking for more towels as 8 was no where near enough, especially considering it is a beach condo housing children, I was told they only provide 1.5 towels per person per total stay...what? Gross. I had to open a Vrbo complaint before they finally brought a stack of 5 more, which we still struggled to make last as my boys were constantly at the beach playing. Bedsok. Not the best, not the worst we've experienced. We found the kitchen lacking. The only available measuring cup had ALL the markings rubbed off rendering it unusable for measuring. No waffle maker, had to buy our own. Pans in the cupboard were greasy and gross, had to wash most dishes before use. Overall, this place has potential to be great. Needs more guest friendly policies and procedures surrounding check in, cleaning, monitoring of condition of available items, etc.
Meghan C.
Stayed 4 nights in Aug 2025
