Comfort Inn Lancaster at Rockvale

2.5 star property

Photo gallery for Comfort Inn Lancaster at Rockvale

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Exterior
Lobby
Lobby
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Place, Rockvale Outlets
    ‪1 min walk‬
  • Place, American Music Theatre Lancaster
    ‪5 min walk‬
  • Place, Amish Farm and House
    ‪8 min walk‬
  • Airport, Lancaster, PA (LNS)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Lancaster

When you stay at Comfort Inn Lancaster at Rockvale in Lancaster, you'll be connected to a shopping center, within a 5-minute drive of The Amish Village and Tanger Outlets Lancaster. .This hotel is 2.6 mi (4.2 km) from Sight and Sound Theatre and 1.6 mi (2.5 km) from Dutch Wonderland.

What's nearby

  • Rockvale Outlets - 1 min walk - 0.0 km
  • American Music Theatre Lancaster - 5 min walk - 0.4 km
  • Amish Farm and House - 8 min walk - 0.7 km
  • Dutch Wonderland - 1 min drive - 1.8 km
  • Tanger Outlets Lancaster - 2 min drive - 2.2 km

Getting around

  • Lancaster Station - 18 min drive
  • Lancaster, PA (LNS) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Burger King - ‬4 min walk

About this property

Comfort Inn Lancaster at Rockvale

Hotel connected to a shopping center in Lancaster with free parking
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 11.10 per day

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1000 reviews
Rating 8 - Good. 271 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous employees. Room clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was good. I enjoyed my stay there
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Close to venue Clean Freindly
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Good sized room, clean and tidy with a comfortable bed. Bathroom was a bit on the small side, but great accessories were provided. The breakfast was really good, with lots of variety and staff maintaining supplies constantly. Location was ideal, with ample parking and near to many different local attractions.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. The staff was very pleasant. The breakfast was good and the location was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Conrad

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was great, loved the pillows
Stayed 4 nights in Oct 2025

4/10 Poor

Robert

Disliked: Cleanliness
The room stunk. The bathroom was dirty. And our smoke detector was chirping - and when they came to change the batteries we were told they didn’t have anymore of whatever type of batteries that were needed for our room’s smoke detector. So their answer was that we just didn’t have a smoke detector in our room - like are you serious? Never again.
Stayed 1 night in Nov 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, comfortable beds.
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Chantale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. Cleanliness of the room excellent. Only complaint bathroom was ok few mold stains. Comfort of bed excellent. Great location for dining, entertainment and shopping.
Stayed 1 night in Nov 2025

10/10 Excellent

SHEILA

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We used this Comfort Inn as our base for travel in the area for three days. Our room was very clean and the staff were all polite and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
Everything was real good!
Stayed 2 nights in Oct 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Blanca

Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

6/10 Okay

Josie

Liked: Cleanliness, staff & service, amenities
I have hayfever allergies. I appreciated the staffs attention to this matter. My room seemed to catch off street noise. I am a light sleeper. Also the heating system made noises and it took me a couple of hours to fall asleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Kellam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love coming to this hotel! It is close to many shopping and dining options and the rooms are very nice. The staff are very friendly and the breakfast is well stocked.
Stayed 2 nights in Nov 2025

6/10 Okay

Jennilyn

Disliked: Cleanliness
Staff was nice and friendly. Room was dirty you could see where people greasy heads were on the headboards. Mold all around tub. Breakfast was ok and had different options.
Stayed 1 night in Oct 2025

10/10 Excellent

KAREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Lancaster at a reasonable price!
Stayed 1 night in Oct 2025

8/10 Good

Penny

Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, amenities
The staff were friendly and the hotel smelled clean. There was ample parking and the breakfast was good.
Stayed 1 night in Oct 2025

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but in good condition, convenient location, very clean and friendly staff. Breakfast was ok
Stayed 1 night in Nov 2025

10/10 Excellent

Joyce

Stayed 1 night in Oct 2025