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Quality Inn Oak Ridge - Knoxville West

2.5 star property

Photo gallery for Quality Inn Oak Ridge - Knoxville West

Lobby
Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Free daily full breakfast
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
216 S Rutgers Ave, Oak Ridge, TN, 37830
  • Place, American Museum of Science and Energy
    ‪5 min walk‬
  • Place, Cinemark Tinseltown Oak Ridge
    ‪9 min walk‬
  • Place, Y-12 National Security Complex
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(56 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
WoodSpring Suites Oak Ridge Knoxville
Oak Ridge
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 98 reviews
The price is AU$156
includes taxes & fees
1 June - 2 June
WoodSpring Suites Oak Ridge Knoxville

About the area

Oak Ridge

With a stay at Quality Inn Oak Ridge - Knoxville West in Oak Ridge, you'll be within a 10-minute walk of American Museum of Science and Energy and Cinemark Tinseltown Oak Ridge. .This hotel is 1.1 mi (1.8 km) from Oak Ridge Art Center and 1.3 mi (2 km) from International Friendship Bell.

What's nearby

  • American Museum of Science and Energy - 5 min walk - 0.4 km
  • Cinemark Tinseltown Oak Ridge - 9 min walk - 0.8 km
  • Oak Ridge Art Center - 13 min walk - 1.2 km
  • Oak Ridge Playhouse - 2 min drive - 2.1 km
  • Y-12 National Security Complex - 3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 31 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬15 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Applebee's Grill + Bar - ‬2 min walk
  • ‪Golden Oak Grill Buffet - ‬15 min walk

About this property

Quality Inn Oak Ridge - Knoxville West

Quality Inn Oak Ridge - Knoxville West offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Oak Ridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 78 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Take advantage of the hotel's room service (during limited hours). A complimentary full breakfast is served daily from 5:30 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Oak Ridge? This hotel has 300 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 5:30 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 5:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 300 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Roll-in shower (114 centimetre wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 32.93 per pet, per night, plus a deposit of USD 32.93 per night

Service animals are welcome, and are exempt from fees

2 total (up to 25 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 32.93 per night
  • Pet fee: USD 32.93 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Inn Oak Ridge

Quality Oak Ridge

Oak Ridge Hotel Pagosa Springs

Jameson Inn Oak Ridge Hotel Oak Ridge

Oak Ridge Jameson Inn

Quality Inn Oak Ridge Hotel

Quality Inn Oak Ridge Oak Ridge

Quality Inn Oak Ridge Hotel Oak Ridge

Quality Inn Oak Ridge - Knoxville West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 346 out of 957 reviews
Rating 8 - Good. 315 out of 957 reviews
Rating 6 - Okay. 170 out of 957 reviews
Rating 4 - Poor. 71 out of 957 reviews
Rating 2 - Terrible. 55 out of 957 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ami

Liked: Amenities, property conditions & facilities
Room was clean. Staff friendly. Decaf tea in the room! Good location. No problems whatsoever.
Stayed 1 night in Feb 2026

2/10 Terrible

Lana

Disliked: Cleanliness
Disgusting! The room smelled so badly of cigerettes, even the pillows! The furniture was disgusting. Very old, no updates. Never again !
Stayed 2 nights in Feb 2026

10/10 Excellent

Richard john

Stayed 3 nights in Feb 2026

8/10 Good

Joan

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean & quiet. Spacious room
Stayed 2 nights in Jan 2026

2/10 Terrible

Bobbie

Disliked: Cleanliness, staff & service, amenities
Horrible
Stayed 1 night in Feb 2026

4/10 Poor

Angela, Mayfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was nice. The food was good. The room was great. I loved that I got the bottom floor! The problem was I couldn’t sleep every night. I was there except for the last two I ended up staying around five nights. It might’ve been four nights can’t remember, regardless I extended my stay but was unable to sleep every night due to whoever was in the rooms above me had children, and it sounded as if they were having a gymnastics class all night long. The music was blaring, and the thumping on the floors was unbearable. I was told that I was not the only one who complained. I will say they did give me a 10% discount for the last two nights. The only reason I would stay again is because of the positive parts. Everything else was great. It was just the people staying at the same time I stayed. They need to have rules and set them and be firm with them. I have children and grandchildren and I’m lenient on some things, but this was ridiculous.!!!! The staff was extremely supportive and amazing. They were put in a very difficult situation and I believe they were very respectful on both ends.
Stayed 1 night in Nov 2025

10/10 Excellent

melissa

Stayed 2 nights in Jan 2026

8/10 Good

Joan

Stayed 2 nights in Jan 2026

10/10 Excellent

Ramon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Every time I visit Tennessee I always stay here one of the best hotels best experience best breakfast There’s a pool for the summer. That exercise room rooms are very comfortable. Always stay at least two or three times a year.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cole

Stayed 2 nights in Jan 2026

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Nice and relaxing
Stayed 19 nights in Dec 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location. Room was very clean & comfortable. Staff was very nice.
Stayed 2 nights in Jan 2026

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Renovations really improved the Inn! I have been staying here for years, before it was Choice Hotels.
Accidentally booked the double, but still slept well!
Nice bath space.
I always appreciate the sink being in the commons area.
Stayed 1 night in Jan 2026

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
The room was clean, but small. Some renovations have been completed. Breakfast is only served until 9, even in the weekend with somewhat limited options. It met our needs and is fine for an overnight stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2025

10/10 Excellent

LT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice, professional hospitality
Stayed 1 night in Dec 2025

8/10 Good

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay, rooms clean, the room I had was very spacious, a good place to stop for the night. Very close to shopping and restaurants.
Stayed 1 night in Dec 2025

8/10 Good

Shaun

Stayed 2 nights in Dec 2025

8/10 Good

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Fred

Stayed 2 nights in Dec 2025

4/10 Poor

PANKAJ

Disliked: Amenities, property conditions & facilities
No hot water for shower, best we could get was lukewarm water. We found bugs crawling on the floor near the bed. The breakfast had very few items and that too felt stale.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean.
Stayed 1 night in Dec 2025

6/10 Okay

Chuck

Disliked: Property conditions & facilities
Room 315 has a chair that was filthy, need to spend more time on cleaning
Stayed 2 nights in Nov 2025

2/10 Terrible

Ginger

Management/staff did not ever respond to in person, over the phone or multiple messages sent via Expedia. Zero resonse.
Stayed 2 nights in Nov 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was good staff was great . I will stay again and recommend to others
Stayed 1 night in Nov 2025