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Mainstay Suites Knoxville Airport

2.5 star property

Photo gallery for Mainstay Suites Knoxville Airport

Lobby
Exterior
Suite, Non Smoking
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
361 Fountain View Cir, Alcoa, TN, 37701
  • Place, Capitol Theatre
    ‪4 min drive‬
  • Place, Foothills Mall
    ‪4 min drive‬
  • Place, Maryville College
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪3 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 23 King Beds and 1 Double Sofa Bed

Similar properties

Exterior
Quality Inn Alcoa Knoxville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,000 reviews
The price is AU$126
includes taxes & fees
18 Jan - 19 Jan 2026
Quality Inn Alcoa Knoxville

About the area

Alcoa

A stay at Mainstay Suites Knoxville Airport places you in the heart of Alcoa, within a 5-minute drive of Maryville College and Palace Theater. .This hotel is 12.7 mi (20.5 km) from University of Tennessee and 21.4 mi (34.4 km) from Great Smoky Mountains National Park.

What's nearby

  • Capitol Theatre - 4 min drive - 3.8 km
  • Palace Theater - 4 min drive - 3.8 km
  • Foothills Mall - 4 min drive - 5.5 km
  • Fort Loudoun Lake - 5 min drive - 4.8 km
  • Maryville College - 5 min drive - 4.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • ‪Culver's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Swig - ‬8 min walk

About this property

Mainstay Suites Knoxville Airport

Hotel in Alcoa with free breakfast and a 24-hour fitness center
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 81 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Alcoa? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 6,458 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 256 out of 684 reviews
Rating 8 - Good. 208 out of 684 reviews
Rating 6 - Okay. 106 out of 684 reviews
Rating 4 - Poor. 60 out of 684 reviews
Rating 2 - Terrible. 54 out of 684 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fine
Stayed 1 night in Sep 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Had an accessible room - the bars and walk-in shower in the bathroom were very helpful. Had 2 beds (were comfortable) but no place to sit other than one desk chair and was a little cramped. Kitchen was helpful and AC worked well. Did fulfill the needs. Could tell there had been some updates but could have used a little more TCL - bathroom door didn't shut all the way. Staff was very nice and everything was clean. Biggest problem was lack of breakfast - almost nothing left with an hour to go. Ended up having to go to a restaurant to get coffee and breakfast. Shouldn't advertise that breakfast is included unless there is more offered.
Stayed 2 nights in Sep 2025

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and staff was helpful, but breakfast was really lacking. Only waffle batter (syrup was gone), a few bagels and joghurts left. Shouldn't say that breakfast was included if these are the offerings.
Stayed 2 nights in Sep 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and comfy hotel!

Very comfortable beds! Very clean and staff was very friendly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Going into the first room, the room was dirty, the sheets, the comforter and the overlay all had dirt on them one even dried blood. Went down and spoke with desk clerk, they switched us to another room, but she said “ we have a lot of construction workers here, they are pretty dirty, so the rooms get dirty” (everything is white they could’ve bleached it. I’ve stayed in plenty of hotels. Never had. I had an issue with how dirty the bed linen was). There was hair strands all over the bathroom floor like it wasn’t even cleaned The free breakfast is a joke, there’s a waffle maker, cereal, and yogurt. The orange juice was so thick like it was straight concentrate.
Stayed 1 night in Sep 2025

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy is super nice and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Loris

Travelled with family
Stayed 1 night in Sep 2025

8/10 Good

Lydia

Travelled with family
Liked: Cleanliness, staff & service
The sink and garbage disposal was messed up but usable. Took a long time to drain. Microwave didn't work properly but everything else was amazing.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed

Our room has been remodeled. The bed was very comfortable. Room was clean. Couch needed to be replaced. They need a reliable maintenance person. Our toilet was not bolted correctly to the floor. And the fan between the two rooms was falling off the wall.
Stayed 1 night in Aug 2025

10/10 Excellent

crystal

Stayed 2 nights in Aug 2025

8/10 Good

AJ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in Aug 2025

8/10 Good

Amaya

Liked: Room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Donna, Bakersfield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice room. Convenient to the airport. Good restaurants close by.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clifton

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Lisa

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I don't mind that the hotel was kind of old but the couch had stains on it I pulled the couch out to get something I dropped on the floor and there was so much dirt behind it there was a bath chair in the shower that had s*** on it it hadn't been cleaned I felt disgusted and I had to shower at my grandson's
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and well worth the price!
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

TIMOTHY

Travelled with partner
Liked: Cleanliness
Room was clean. They had removed couch amd added another queen size bed and the room was not large enough for it. Could not walk in room.
Stayed 1 night in Aug 2025

8/10 Good

LeAnne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. We enjoyed the outdoor pool and patio.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shelley

Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle, Maryville

Stayed 1 night in Aug 2025