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Mainstay Suites Knoxville Airport

2.5 star property

Photo gallery for Mainstay Suites Knoxville Airport

Lobby
Exterior
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
361 Fountain View Cir, Alcoa, TN, 37701
  • Place, Capitol Theatre
    ‪4 min drive‬
  • Place, Foothills Mall
    ‪4 min drive‬
  • Place, Maryville College
    ‪5 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪3 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(48 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 23 King Beds and 1 Double Sofa Bed

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About the area

Alcoa

A stay at Mainstay Suites Knoxville Airport places you in the heart of Alcoa, within a 5-minute drive of Maryville College and Palace Theater. .This hotel is 12.7 mi (20.5 km) from University of Tennessee and 21.4 mi (34.4 km) from Great Smoky Mountains National Park.

What's nearby

  • Capitol Theatre - 4 min drive - 3.8 km
  • Palace Theater - 4 min drive - 3.8 km
  • Foothills Mall - 4 min drive - 5.5 km
  • Fort Loudoun Lake - 5 min drive - 4.8 km
  • Maryville College - 5 min drive - 4.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Ruby Tuesday - ‬5 min drive

About this property

Mainstay Suites Knoxville Airport

Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 81 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Alcoa? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 6,458 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 276 out of 717 reviews
Rating 8 - Good. 214 out of 717 reviews
Rating 6 - Okay. 108 out of 717 reviews
Rating 4 - Poor. 63 out of 717 reviews
Rating 2 - Terrible. 56 out of 717 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Pete

Stayed 4 nights in Dec 2025

10/10 Excellent

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not bad at all. Any issues, the staff takes care of it. Some things were not as clean as I expected, but when I told the front desk they had it taken care of pretty quickly. I have to say that Katy at the front desk is a superstar. She has a good memory- she remembered me from a stay about six months ago, and I heard her know a guest by name even though he did not frequently come through Maryville/Alcoa. Super helpful and very nice. We were here for Christmas and have enjoyed our stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Juan

Stayed 3 nights in Dec 2025

10/10 Excellent

Brandon

Liked: Amenities, property conditions & facilities
Outstanding! Great job!
Stayed 1 night in Dec 2025

8/10 Good

Efosa

Stayed 3 nights in Dec 2025

8/10 Good

Leandro

Stayed 3 nights in Dec 2025

10/10 Excellent

Zack

Stayed 3 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Could have had more variety on breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Melissa

Stayed 2 nights in Nov 2025

2/10 Terrible

James

Stayed 1 night in Dec 2025

8/10 Good

Ibeth

Y
Stayed 1 night in Nov 2025

4/10 Poor

Frances

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff is great but place is run down. nothing like the pictures. bathroom door broken couch was dingy musty smell in kitchen area.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jose Carlos

Stayed 1 night in Nov 2025

8/10 Good

Regina

Business traveller
Liked: Cleanliness, staff & service, amenities
I reserved two rooms. Everything was extremely clean except in one room there was a smell- not to overpowering- but there was a smell. Staff was super friendly and welcoming. The breakfast is very small JUST FYI but otherwise it was a comfortable stay.
Stayed 1 night in Nov 2025

2/10 Terrible

Elvira

Stayed 2 nights in Nov 2025

10/10 Excellent

Krystle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathon

Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Portia

Travelled with family, Business traveller, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities
Fold out bed had stains all over it .
Stayed 1 night in Nov 2025

8/10 Good

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Travelled with family
Was great
Stayed 1 night in Nov 2025

2/10 Terrible

Chad, Alcoa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First arrived at a room that smelled like cigarette smoke and asked an associate there to verify whether it did, and her response was that it "kinda" smelled like it, which was way off from a "yes" or "absolutely." It was bad enough to ask for a different room since everything in there smelled. After being assigned a different room, I told the manager that one of the entrance doors wasn't closing properly, and her response was that people sometimes leave things in the door on purpose to enter and exit the building. The main reason it wasn't closing properly was that the people who installed that door didn't do it right, but she didn't want to hear that from me, so I just walked away, saying whatever. Later on, I realized I had misplaced some keys of mine and went down to her to ask her if anyone in that first room had turned anything in, and she said no. The fact that she never tried to go to that room and ask if my keys were in there would've been nice. At least an effort or concern would've been nice. The next morning, once I turned in my key card, she asked me what the keys looked like, then got up out of her chair and went to ask another associate if he had seen anything. Zero effort, no concerns, Nasty attitude, and Unprofessional.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Brooke

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2025

6/10 Okay

Kory

The hotel definitely showed age and the repairs were shotty at best
Stayed 2 nights in Oct 2025