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Mainstay Suites Knoxville Airport

2.5 star property

Photo gallery for Mainstay Suites Knoxville Airport

Lobby
Exterior
Exterior
Suite, Non Smoking
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Breakfast included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

View map
361 Fountain View Cir, Alcoa, TN, 37701
  • Capitol Theatre
    ‪3 min drive‬
  • Maryville College
    ‪5 min drive‬
  • Foothills Mall
    ‪5 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 4
  • 23 King Beds and 1 Double Sofa Bed

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Exterior

Quality Inn Alcoa Knoxville

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 1,002 reviews
The price is AU$139
includes taxes & fees
1 Sept - 2 Sept
Quality Inn Alcoa Knoxville

About the area

Alcoa

A stay at Mainstay Suites Knoxville Airport places you in the heart of Alcoa, within a 5-minute drive of Maryville College and Palace Theater. .This hotel is 12.7 mi (20.5 km) from University of Tennessee and 14.3 mi (23 km) from Neyland Stadium.

What's nearby

  • Capitol Theatre - 3 min drive - 3.8 km
  • Maryville College - 5 min drive - 4.8 km
  • Foothills Mall - 5 min drive - 5.5 km
  • Cades Cove Museum - 6 min drive - 5.9 km
  • Blount County Historical Museum - 6 min drive - 5.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • ‪Texas Roadhouse - ‬2 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Culver's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Mainstay Suites Knoxville Airport

Hotel in Alcoa with free breakfast and a 24-hour fitness center
Mainstay Suites Knoxville Airport offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 81 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Alcoa? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • 6,458 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to October
Pool access available from 10 AM to 10 PM

Property is also known as

Mainstay Suites Alcoa
Mainstay Suites Hotel Alcoa
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Hotel
Mainstay Suites
Mainstay Suites Knoxville
Mainstay Suites Knoxville Airport Hotel
Mainstay Suites Knoxville Airport Alcoa
Mainstay Suites Knoxville Airport Hotel Alcoa

Mainstay Suites Knoxville Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 225 out of 619 reviews
Rating 8 - Good. 190 out of 619 reviews
Rating 6 - Okay. 100 out of 619 reviews
Rating 4 - Poor. 57 out of 619 reviews
Rating 2 - Terrible. 47 out of 619 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff said the breakfast started at 6am, and I had an early flight, so I came to the lobby at 6am but all that was available was the juices, some bagels and muffins. I wish the rest was available for folks like me that have to get out right away.
Stayed 1 night in May 2025

8/10 Good

George

Business traveller, Travelled with group
Liked: Staff & service, amenities
comfortable beds. Could use better cleaning
Stayed 3 nights in May 2025

6/10 Okay

Megan

Stayed 1 night in May 2025

8/10 Good

Adam

Stayed 1 night in May 2025

4/10 Poor

Glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not well kept. The room smelled.
Stayed 1 night in Apr 2025

10/10 Excellent

Jordon

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

John, Arlington

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this hotel 3-4 times per year. I don't have anything negative. One suggestion might be A guide for the t v channels. It's on the cable station But actually having one printed out would be helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

kevin

Liked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Pierce

Disliked: Property conditions & facilities
Rude woman that runs the desk with the chin hair
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip to east TN

Good hotel in a safe area of a nice Community. Good value - I would definitely stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Sheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was clean, friendly staff, comfortable bed. They advertise a hot breakfast, welll that part was a joke. Yes you can get a waffle or cup of coffee hot, but and toast & sometimes donut holes.
Stayed 7 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Asif

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very old and unkempt. I felt dirty the entire time I was there
Stayed 4 nights in Feb 2025

8/10 Good

Amy

Stayed 7 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
there was a mouse in my room. Gross
Stayed 3 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good.
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Courteous and friendly front desk staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Jesse

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025