2/10 Terrible
Sean
Travelled with partner
28 Aug 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad Experience, No Interest by Hotel Manager to make it better. not worth ~$400 for a night.
- The room was somewhat hot and extremely humid. we discovered in the morning that the AC was broken.
- Room was clean but you could tell it was an old hotel with new trimmings
- Broken Wine Glasses in the Elevator and spilt water everywhere
- Extremely loud guests on our floor that woke us up multiple times on our floor. strange they put us on a floor with a wedding party
- Staff was A+ friendly and efficient. room were to be fair clean and well stocked as expected.
- We contacted Expedia about this issues (as instructed by the lady at the front desk) who then contacted the hotel. the manager of the hotel seemed uninterested in any of our concerns. we requested a partial refund primarily for the broken AC but were firmly denied any compensation by the Hotel Manager.
Book at your own risk. no matter the issue, the hotel has no interest in doing anything but take your money at the end of the day. better to look elsewhere on the waterfront if you reliably want a good experience.
Sean
Stayed 1 night in Aug 2025


























