2/10 Terrible
Helen
Travelled with family
19 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as we arrived, we were driving to our room, and there was a man yelling and screaming at me called me a dirty Indian and cursed me out .we got to the room it smelled like filth but I brought Febreze my own blanket and pillows, thank goodness. an hour later we’re laying down to go to sleep. We hear a cat we thought I was neighbors. My daughter got up, to use tthe bathroom and a cat ran across the room and under the bed scared the big Jesus out of us. I called to complain to front desk. She was speechless . I told her how I’m allergic, and she offered me a shoe and advised me to open the door to let the cat out. at this point, I’m just gonna sleep in my car even though she offered me another room but I don’t trust it would be better yeah I didn’t feel like moving all of our stuff to another room and wehad to be up in a few hours, I asked her if I can get a refund. She immediately said no I don’t think so. The owners have signs all over the lobby, blah blah blah. I told her I think they can make an assumption since there were a stray cat in my room, again and immediately said no I don’t think so. I will never stay here again. This place is gross ugly rude.
Helen
Stayed 1 night in Mar 2025