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Shutters on the Banks

3.5 star property

Photo gallery for Shutters on the Banks

Ocean View with 2 Queen Beds and Private Balcony in the Tower
Lobby
Aerial view
Free daily on-the-go breakfast
Indoor pool, seasonal outdoor pool

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
405 S. Virginia Dare Trail, Kill Devil Hills, NC, 27948
  • Destination Fun
    ‪13 min walk‬
  • Wright Brothers National Memorial
    ‪3 min drive‬
  • Nags Head Woods Preserve
    ‪5 min drive‬
  • Manteo, NC (MEO-Dare County Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Tower

1 bedroom, premium bedding, desk, free WiFi

Standard Room, 1 King Bed with Sofa bed, Tower

9.4 out of 10
Exceptional
(48 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

1 bedroom, premium bedding, desk, free WiFi

Dune View with 2 Queen Beds and Private Patio or Balcony in the Tower

9.2 out of 10
Wonderful
(127 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Efficiency with 2 Queen Beds and Full Kitchen

Poolside Efficiency with 2 Queen Beds and Full Kitchen | Private kitchenette

Poolside Efficiency with 2 Queen Beds and Full Kitchen

9.4 out of 10
Exceptional
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, desk, free WiFi

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Poolside

1 bedroom, premium bedding, desk, free WiFi

Suite, 1 King Bed with Sofa bed, Poolside

9.0 out of 10
Wonderful
(34 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Ocean View

1 bedroom, premium bedding, desk, free WiFi

Junior Suite, 1 King Bed with Sofa bed, Ocean View

9.8 out of 10
Exceptional
(15 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard 2 Queen Beds with Pool / Parking Lot View

1 bedroom, premium bedding, desk, free WiFi

Standard 2 Queen Beds with Pool / Parking Lot View

9.2 out of 10
Wonderful
(101 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds

1 bedroom, premium bedding, desk, free WiFi

Standard Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View with 2 Queen Beds and Private Balcony in the Tower

Ocean View with 2 Queen Beds and Private Balcony in the Tower

Ocean View with 2 Queen Beds and Private Balcony in the Tower

9.6 out of 10
Exceptional
(113 reviews)
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Kill Devil Hills

When you stay at Shutters on the Banks in Kill Devil Hills, you'll be on the beach, within a 15-minute drive of Outer Banks Beaches and Jennette's Pier. .This beach hotel is 0.1 mi (0.2 km) from Stop-N-Shop Beach Shop and 0.8 mi (1.3 km) from Aviation Dog Park.

What's nearby

  • Stop-N-Shop Beach Shop - 4 min walk - 0.4 km
  • Destination Fun - 13 min walk - 1.1 km
  • Wright Brothers National Memorial - 3 min drive - 1.7 km
  • Nags Head Woods Preserve - 5 min drive - 3.0 km
  • Avalon Fishing Pier - 5 min drive - 5.0 km

Getting around

  • Norfolk Intl. Airport (ORF) - 94 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Plaza Azteca Restaurante Mexicano - ‬2 min drive
  • ‪Captain George's Seafood Restaurant - ‬5 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬4 min walk

About this property

Shutters on the Banks

Beachside hotel to enjoy indoor pool and sand beach
Shutters on the Banks offers 86 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Kill Devil Hills hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, shopping on site, and wedding services.
A complimentary on-the-go breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 7 AM to 10 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Shutters Banks
Shutters Banks Hotel
Shutters Banks Hotel Kill Devil Hills
Shutters Banks Kill Devil Hills
Colony Iv
Shutters On The Banks Hotel Kill Devil Hills
Shutters On The Banks Outer Banks, NC - Kill Devil Hills
Shutters on the Banks Hotel
Shutters on the Banks Kill Devil Hills
Shutters on the Banks Hotel Kill Devil Hills

Shutters on the Banks Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1088 out of 1574 reviews
Rating 8 - Good. 327 out of 1574 reviews
Rating 6 - Okay. 109 out of 1574 reviews
Rating 4 - Poor. 27 out of 1574 reviews
Rating 2 - Terrible. 23 out of 1574 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Always a joy to stay at shutters
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, and location, good value
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean with some upgraded decor. Easy access to beach and area restaurants.
Stayed 1 night in Apr 2025

10/10 Excellent

Sunghwan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing bad
Stayed 2 nights in Apr 2025

10/10 Excellent

Macayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great view of the ocean.
Stayed 1 night in Apr 2025

10/10 Excellent

Tisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We try to stay here every time we come to OBX. They are so consistently great in all areas. The room was spacious and clean. The patio was cute. clean, and came with a welcome from a very spry ghost crab, Breakfast both mornings was hot and well stocked. My grandson loves the pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Randi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to the Wright Bros Museum and Jockey Ridge State Park. Nice, clean room with a patio. We were facing the dunes and could just see the ocean and feel a nice breeze. The hot breakfast in the morning was both good, and a blessing, as it saved us time and allowed us to get to the sites earlier. Would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We were so pleased with everything at the Shutters that we actually extended our stay there by one day.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room view of the ocean was excellent. The room itself was great. We actually extended our stay by a day. We were just so pleased with the staff and everything about our stay at Shutters.
Stayed 2 nights in Apr 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a very loyal and long time frequent customer, I will always recommend Shutters, the property is beautiful, the breakfast is always nice, the Tower rooms are wonderful, however, I am really disappointed in housekeeping services. I asked 3 times for my ocean front room to be cleaned, and it didn't get done until Friday, and I left Saturday. I had no trash bags, no coffee set up and when room was "cleaned" beds ( with no personal items on them) we not even tidied up. I love this place but I truly don't want to have to clean on vacation! My stuff was in drawers and closet mostly, it wasn't a wreck and I didn't feel like I got my money's worth. We will definitely be back, but I hope staffing etc gets back up to speed. Thank u for an otherwise lovely stay !
I love this pool
Stunning view!
Beds were not made no belongings on them
Stayed 5 nights in Apr 2025

8/10 Good

Ezell

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Minor inconveniences, wifi didnt work, no shower gel in pump in shower, telephone and several lamps in room didnt work, coffee machine issues at breakfast, door dash only delivers to front desk. Super friendly staff, great balcony and beach access, great price.
Stayed 1 night in Apr 2025

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was gorgeous. The only thing I wish was that there was one other mirror besides the one above the sink for the bathroom.
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Right near the beach.
Stayed 3 nights in Apr 2025

8/10 Good

Audra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the private access to the beach, nearby activities, the comfortable beds, spacious bedroom, housekeeping staff, and variety of breakfast options. Some things we didn’t like: the tiny bathroom, limited sink counter space, front desk staff wasn’t very friendly or responsive. I called twice and let it ring no less than 15 times with no answer, so I walked to the desk to make my request. The next two times I called the phone rang about 15 times before it was answered.
Stayed 4 nights in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was well equipped and spacious. Perfect location on the beach.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Luciane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rachel

Travelled with family
Liked: Cleanliness

Poor customer service; good location

Breakfast was good. Not enough seating inside for the morning crowd. Couldnt check in at 4pm bc no rooms ready AND pool/hot tub closed. Pool opened later but hot tub diwn for half of stay. picked hotel and paid higher price bc of those amenities. Asked about a discount and told "we dont do that" which was rude and not great customer service. Didnt even offer to let us speak to manager. Location was good spot. Pd for ocean view, got stuck on 3rd floor so more dunes than ocean. (You need 4th floor to see full beach/ocean) Upon check out, no "thanks for staying." Need some improvement in customer service and should offer something in exchange for loss of pool use and not being able to check in at CHECK IN TIME (Good thing I didnt pay for early check in.
Stayed 2 nights in Apr 2025

10/10 Excellent

james

Stayed 3 nights in Apr 2025