DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, pool cabanas (surcharge)
Breakfast, lunch, dinner served; American cuisine, pool views
Garden
Terrace/patio
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Place, Key West Tropical Forest and Botanical Garden
    ‪19 min walk‬
  • Place, Smathers Beach
    ‪4 min drive‬
  • Place, Key West Golf Club
    ‪4 min drive‬
  • Airport, Key West, FL (EYW-Key West Intl.)
    ‪18 min walk‬

Room options

One King Bed, Non-Smoking, Accessible

8.0 out of 10
Very good
(18 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, One King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Balcony, Pool View

8.8 out of 10
Excellent
(16 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(27 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

King with balcony

7.8 out of 10
Good
(27 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard King

8.4 out of 10
Very good
(18 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(89 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Queens with balcony

7.0 out of 10
Good
(9 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Two Queen Suite with Pool View and Balcony

  • Sleeps 4

King Room with Pool View and Balcony

  • Sleeps 2

Mobility Hearing Accessible King Room with Tub

  • Sleeps 2

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible King Suite with Roll in Shower

  • Sleeps 2

Mobility Hearing Accessible Two Queen Room with Tub and Balcony

  • Sleeps 4

One Bedroom King Suite Parlor Room No Balcony

  • Sleeps 4

Mobility Accessible King Suite with Tub and Balcony

  • Sleeps 4

2 Deluxe Queens

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

1 King Bed Room With A Balcony

  • Sleeps 2

Two Queen Room with Balcony

  • Sleeps 4

Two Queen Room with Pool View and Balcony

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Studio King Suite with Balcony

  • Sleeps 4

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About the area

Key West

When you stay at DoubleTree Resort by Hilton Grand Key - Key West in Key West, you'll be by the ocean, a 4-minute drive from Smathers Beach and 9 minutes from Duval Street. .This resort is 2.4 mi (3.9 km) from Florida Keys Beaches and 4.9 mi (7.8 km) from Mallory Square.

What's nearby

  • Fort East Martello Museum and Gallery - 18 min walk - 1.6 km
  • Key West Tropical Forest and Botanical Garden - 19 min walk - 1.6 km
  • Key West Art and Historical Society - 20 min walk - 1.7 km
  • Smathers Beach - 4 min drive - 3.4 km
  • Key West Golf Club - 4 min drive - 2.4 km

Getting around

  • Key West Intl. Airport (EYW) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Siboney Stock Island - ‬4 min drive
  • ‪Bad Boy Taqueria & Tequila - ‬6 min drive
  • ‪Toasted Coconut - ‬20 min walk
  • ‪Tavern N Town - ‬17 min walk

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Resort with free airport shuttle, near Smathers Beach
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 216 guestrooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this resort include complimentary wireless internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy American cuisine at Palm Haven, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Key West? This resort has 7000 square feet (650 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Gumbo Limbo - This poolside cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 miles
  • Free beach shuttle
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gumbo Limbo
  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1005 reviews
Rating 8 - Good. 226 out of 1005 reviews
Rating 6 - Okay. 135 out of 1005 reviews
Rating 4 - Poor. 68 out of 1005 reviews
Rating 2 - Terrible. 77 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alejandro

Stayed 2 nights in Aug 2025

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time! Great employees that are very considerate and helpful!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Juan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

8/10 Good

Renee

Liked: Staff & service, property conditions & facilities
Beautiful hotel great pool with plenty of seating
Stayed 2 nights in Sep 2025

8/10 Good

Nahir

Travelled with partner
Liked: Cleanliness, staff & service, amenities
As we arrived we were greeted by the night attendant. The hotel was clean however after we arrived to our room there was a stench of wet carpet and the shower drain drained extremely slowly. We complained in the morning and we we immediately changed to a different room. The shower drained perfectly and the room smelled better. The amenities were nice. The attendances were nice but it was a hit or miss. Also because of our issue we were treated to a free breakfast by the hotel which was very nice. Other than that, the stay was overall good but if you are looking for an upscale stay look elsewhere however if you want a clean place and don’t mind some of the experience to be challenging this is the place. The price was also very competitive compared to other hotels in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Donald

Stayed 6 nights in Sep 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cheryl

Stayed 7 nights in Sep 2025

4/10 Poor

Deborah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
When I booked on expedia it said all fees were included. I was charged $55 a day for a resort fee.
Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Disliked: Room comfort

Loud and disappointing

There was a highschool football event at the hotel and my room was on the same floor as the highschoolers. They were loud the entire time I was there. Next time I will confirm my room through the hotel instead of a third party service.
Stayed 3 nights in Aug 2025

6/10 Okay

Milton

Liked: Cleanliness
We need more options restaurant or amenities
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and property was extremely clean at all times. Very well maintained
Stayed 4 nights in Aug 2025

10/10 Excellent

Brian

Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. We had dinner at the property restaurant and some drinks from the bar. Everything was nice. I enjoyed that there was access to golf cart rentals and we were able to conveniently go places without having to take our cars. There are plenty of shopping and little restaurants around town.
Stayed 1 night in Aug 2025

6/10 Okay

Iris A Molina

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Stayed 2 nights in Aug 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't close to the busy area ,which was nice but easy to drive to
Stayed 5 nights in Aug 2025

8/10 Good

Noah, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven, Ocoee

Liked: Property conditions & facilities
Very friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Hardy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property is under construction and wasn’t warned before purchasing. You can’t enjoy the pool cuz of the grinding metal drilling and generator running constantly. Our first room was freshly painted and the fumes were unbearable that I asked to be relocated. The hotel was miserable till 430-5pm so if you expect to relax by the pool or inside your room think about another hotel stay. I will say the staff here was very nice, understanding and helpful and I know the construction is out of their hands. But the website should’ve had an advisory to these issues
Stayed 3 nights in Aug 2025

8/10 Good

Julie

Travelled with family
Ice machine on our floor didn’t work!
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Travelled with family
Liked: Amenities, property conditions & facilities
A nice place .. they need to work a little be more with the customer service .. but in general was good
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025