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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property

Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:00 AM to 11:00 PM, free pool cabanas, pool loungers
Lobby
Bar (on property)
Garden
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping
  • Room service

Explore the area

View map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • Key West Golf Club
    ‪4 min drive‬
  • Smathers Beach
    ‪5 min drive‬
  • Duval Street
    ‪10 min drive‬
  • Key West, FL (EYW-Key West Intl.)
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, Balcony, Pool View

8.8 out of 10
Excellent
(16 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(25 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King with balcony

Premium bedding, down duvets, in-room safe, desk

King with balcony

8.0 out of 10
Very good
(24 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queens with balcony

Premium bedding, down duvets, in-room safe, desk

Two Queens with balcony

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, One King Bed, Pool View

Premium bedding, down duvets, in-room safe, desk

Suite, One King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(81 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

40-inch LED TV with cable channels, TV, pay films

Standard King

8.4 out of 10
Very good
(17 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, down duvets, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.0 out of 10
Very good
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)

Hilton Garden Inn Key West / The Keys Collection

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, 1,078 reviews
The price is AU$228
includes taxes & fees
21 Sept - 22 Sept
Hilton Garden Inn Key West / The Keys Collection

About the area

Key West

When you stay at DoubleTree Resort by Hilton Grand Key - Key West in Key West, you'll be by the ocean, a 4-minute drive from Smathers Beach and 9 minutes from Duval Street. .This resort is 3.8 mi (6.2 km) from Southernmost Point and 4.9 mi (7.8 km) from Mallory Square.
View more Resorts in Key WestOpens in a new window

What's nearby

  • Key West Golf Club - 4 min drive - 2.4 km
  • Smathers Beach - 5 min drive - 3.4 km
  • Stock Island Yacht Club & Marina - 8 min drive - 5.1 km
  • Duval Street - 10 min drive - 5.6 km
  • Southernmost Point - 10 min drive - 5.6 km

Getting around

  • Key West Intl. Airport (EYW) - 3 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Siboney Stock Island - ‬4 min drive
  • ‪Bad Boy Taqueria & Tequila - ‬6 min drive
  • ‪Hurricane Joe's Bar & Grill - ‬3 min drive
  • ‪Benihana - ‬17 min walk

About this property

DoubleTree Resort by Hilton Grand Key - Key West

Resort with free airport shuttle, near Smathers Beach
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West resort provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 216 guestrooms featuring refrigerators and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this resort include complimentary wireless internet access, concierge services, and wedding services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy American cuisine at Palm Haven, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Key West? This resort has 7000 square feet (650 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Palm Haven - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 2 miles
  • Free beach shuttle
  • Parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palm Haven

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,000 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Laundry facilities
  • Phone calls
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Self parking fee: USD 20 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Resort Key West

Reviews

DoubleTree Resort by Hilton Grand Key - Key West Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 463 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 85 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

Reviews

6/10 Okay

Rachel

Travelled with partner
Staff is friendly but major renovation, leaky sink faucet, stained bath tub, outlets didn’t work, fire alarm testing, and power outage.
Stayed 7 nights in Jun 2025

8/10 Good

Joy Mae

Travelled with partner
Liked: Cleanliness, amenities
We liked on how friendly and helpful the staff are. But the hotel itself needs renovation. Otherwise, everything else is good!
Stayed 2 nights in Jun 2025

4/10 Poor

Ryan

Stayed 1 night in Jun 2025

4/10 Poor

Kenya

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction and I was unaware. I booked this trip as a quiet get away for my boyfriend and I and we were very upset at the noise and mess around the property. The bathroom and mirrors were a little dirty and our balcony overlooked a construction site. Constant noise inside and out. Plus, our tv didn’t work. We were very excited for our trip so I was upset that this was his surprise. The hotel staff were kind and checking in was easy. I understand that there was construction going on. It would’ve been nice to know before arriving.
Stayed 1 night in May 2025

2/10 Terrible

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Construction was going on and we had no idea, The work crews was working all through day in and out elevators with equipment not to mention returning next morning 5:00am to hear what sounded like fire alarm turns out to be work crew backing trucks constantly to window..Smh
Stayed 3 nights in May 2025

2/10 Terrible

Vadim

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel.com False Advertisement

Hotels.com false advertised the room they sold to me. They took pictures from more expensive room (double room) and advertised it as Studio room. When I got to Hilton hotel the management could not do anything and said to contact Hotel.com, The hotel.com did not do anything to resolve issue. The hotel itselft condition old stinky and they are remodeling and creating dust during stay.
Stayed 3 nights in May 2025

4/10 Poor

STEVEN

Stayed 2 nights in May 2025

10/10 Excellent

Bernice L

Stayed 5 nights in May 2025

6/10 Okay

Earl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well the first room we got smelled of mold and the bathtub stopper would not work as well as the charger unit bed side and the construction noise. The second room wasn’t bad but the bathtub didn’t work as well as the charger station at the bed side. The rooms are old and need refurbishing. The pool and staff were great..
Stayed 1 night in May 2025

2/10 Terrible

Wilbert

Disliked: Staff & service, property conditions & facilities
The resort looked great online and in their pictures, when we arrived there was construction all over! The hotel assigned us two rooms directly underneath where construction was ha, my entire stay was hell, dust coming down from the room from all the construction, noise at 7 am, instead of enjoying a long getaway relaxing weekend, it was a mess! I paid too much fir this type of service, treatment and inconvenience! The manager didn’t care if we were uncomfortable! I would not recommend this hotel! Its been the worse experience I have had with any hotel I have stayed in! Nothing has beedone about this! I want my money back!!
Stayed 3 nights in May 2025

10/10 Excellent

Madeline

Travelled with partner
Liked: Amenities, property conditions & facilities
Check in was easy - staff was nice
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Construction noise all day. Fortunately we were gone most of the day
Stayed 2 nights in May 2025

6/10 Okay

Erika

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property is under construction which there is no way for you to know until you get there or from a review which is why Im letting it be known for others. Also the property does not hold the entire cost of stay on your card. They hold a little and continue to take random increments from your account yes it is more than the cost of the hotel but will be refunded eventually but that may be helpful to some travelers. Jacuzzi was not working but other than that...it was ok stay I will try a different hotel next time I return unfortunately I cant make this location my go too.
Stayed 2 nights in May 2025

6/10 Okay

Khiley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I give the stay a 3. The bathrooms need updating…the tub was rusty and the stopper didn’t work properly. Also, the vent for the a/c is so small and we had to turn the temp all the way down in the 60’s just to be able to feel it.
Stayed 1 night in May 2025

6/10 Okay

James, Kirkland

Property taxes as under renovation, hot tub barely worked, added fees should be waived during construction!
Stayed 2 nights in May 2025

10/10 Excellent

Luis Alberto

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Ronald

Was nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is currently under construction, but noise hasn’t been an issue. They offer a variety of services, including an hourly shuttle to and from downtown. There's also a beach shuttle that runs a few times a day and includes two beach chairs—normally $20 each per day.
Stayed 3 nights in May 2025

10/10 Excellent

Awilda, Kissimmee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!!
Stayed 1 night in May 2025

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Free shuttle is a great perk.

The hotel was in the midst of renovations so our room was not yet renovated. The hotel did try to keep construction inconveniences to a minimum. The pool and bar area was nice and the free shuttle service was a great perk.
Stayed 3 nights in May 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Airport Stop

We pretty much just stayed be
Stayed 1 night in May 2025

2/10 Terrible

Jay

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The Property was doing much needed renovations. It should be a law that they must disclose this so you can make an informed consent if you want to stay or not. We had issues with the water in the shower the 1st night. You had to have the handle in the non hot position for hot water. The next night the water was turned off at midnight with out any notification. It was off until 3:00 am. That’s when my wife could finally wash the sunscreen, bug spray and sweat off of her so she could sleep. Because of the renovation the construction crew started with the sawsall, drills and hammers anywhere from 7:30 am -9am. The carpet was old and felt dirty. The furniture was old and dated. The plugs on all the furniture for you plug in’s for cellphones were loose. The tub had rust on each corner, chipped on top and the drain plug was not connected and the pressure in shower was weak. Not much of a place to walk your dog for a potty break. Other than that, it’s a great place to stay, NOT!
Stayed 3 nights in May 2025

8/10 Good

K

Liked: Amenities
Very nice room but when looked out the window, there are shipping containers because the hotel is being renovated. However, the renovation wasn’t noisy & didn’t affect my stay at all.
Stayed 1 night in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and helpful. The shuttles to town and beach. The opportunity to rent bikes and etc. We did not like 1 of 2 of the elevators being down
Stayed 2 nights in Apr 2025