We stayed here for KU parents weekend because there were no hotels closer to Lawrence when we booked. Because there was also a race, the price was ridiculous. $885 for two nights. Yet for our nearly thousand dollar stay, we did not have an ounce of warm water for the entire duration of our stay. We tried showering in the morning and in the evening and never once had warm water. I let the front desk know about the problem, for which I was issued a brief apology, nothing else. He also let me know that it was a continuous problem that had been serviced the day before. If you know you have an issue with hot water, and a guest notes it’s an issue during their stay, some type of refund is warranted. I do not recommend.