Hampton Inn & Suites Palestine

2.5 star property

Photo gallery for Hampton Inn & Suites Palestine

Reception
Standard Room
Reception
Room, Accessible, Non Smoking
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2700 S Main Loop 256, Palestine, TX, 75801
  • Redlands Hotel
    ‪4 min drive‬
  • University of Texas at Tyler Palestine Campus
    ‪6 min drive‬
  • Texas State Railroad: Palestine Depot
    ‪10 min drive‬

Room options

Standard Room

  • Sleeps 3
  • 1 King Bed

Accessible

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Palestine

Located in Palestine, Hampton Inn & Suites Palestine is in a rural location, within a 5-minute drive of Palestine Regional Medical Center and Anderson County Courthouse. .This hotel is 3.1 mi (4.9 km) from Palestine Community Theatre and 3.1 mi (5.1 km) from Redlands Hotel.

What's nearby

  • Redlands Hotel - 4 min drive - 4.5 km
  • Palestine Community Theatre - 5 min drive - 4.5 km
  • Green Park - 6 min drive - 6.0 km
  • University of Texas at Tyler Palestine Campus - 6 min drive - 7.4 km
  • Texas State Railroad: Palestine Depot - 10 min drive - 8.9 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 57 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Whataburger - ‬2 min drive
  • ‪Little Mexico - ‬4 min drive

About this property

Hampton Inn & Suites Palestine

Hotel in Palestine with free breakfast and a fitness center
Hampton Inn & Suites Palestine offers 80 accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with satellite channels.

This Palestine hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Palestine? This hotel has 798 square feet (72 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 798 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Palestine
Hampton Inn Palestine
Palestine Hampton Inn
Hampton Inn Palestine Hotel
Hampton Inn Suites Palestine
Hampton Inn & Suites Palestine Hotel
Hampton Inn & Suites Palestine Palestine
Hampton Inn & Suites Palestine Hotel Palestine

Hampton Inn & Suites Palestine Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 402 out of 580 reviews
Rating 8 - Good. 118 out of 580 reviews
Rating 6 - Okay. 29 out of 580 reviews
Rating 4 - Poor. 11 out of 580 reviews
Rating 2 - Terrible. 20 out of 580 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Brittany

Stayed 1 night in May 2025

8/10 Good

James

Travelled with partner
Liked: Staff & service, property conditions & facilities
I don't make it a habit to write ad copy. Location was convenient to the event we were attending, but the parking wasn't great and the construction was annoying. One of the adjacent rooms apparently had to sleep with the TV on. I suggest they add better sound-proofing
Stayed 1 night in May 2025

2/10 Terrible

Robert

Business traveller
Disliked: Staff & service, property conditions & facilities
Very disappointed to get here and the entire hotel is being renovated. I booked ONLY so I could exercise in the morning before starting my day. The gym was closed and they still charged full price.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Business traveller
Disliked: Property conditions & facilities

Renovating

Too much construction interference. Should close for renovations rather than forcing guests to unknowingly deal with the inconveniences.
Stayed 1 night in Mar 2025

6/10 Okay

Melanie

Stayed 2 nights in Mar 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At the time we went they were remodeling. When it gets done it should be great. They had finished our room and it was wonderful.
Stayed 1 night in Apr 2025

4/10 Poor

Ashlie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was under MAJOR construction and they did not inform me when I booked or prior to arrival.. I definitely would have booked somewhere else. Certainly not worth what I was charged for room. Disappointed
Stayed 1 night in Apr 2025

4/10 Poor

SUSAN

Disliked: Cleanliness, property conditions & facilities
hotel was under construction and we were not informed prior. many facilities were unavailable and establishment inside and out was dirty and noisy.
Stayed 1 night in Mar 2025

6/10 Okay

Martha

Stayed 2 nights in Mar 2025

6/10 Okay

Rebecca

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
There was overall construction going on that we were not made aware of. Lots of dirt/dust inside and outside 😞 Parking was a real issue 😣
Stayed 2 nights in Mar 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the property being renovated the room was fabulous, and the staff was friendly and knowledgeable!
Stayed 1 night in Mar 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was in the process of a large renovation. Had I known that, I would not have booked at this hotel. We ran water in the shower for 30 minutes before getting water that was barely lukewarm, much less hot. They did move us to a different room the next day. The shower in the second room went from hot to cold to hot.
Stayed 2 nights in Mar 2025

8/10 Good

Eduardo

Stayed 1 night in Nov 2024

8/10 Good

Charlotte

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort

I’m a zombie today.

The air conditioning unit in my room kept making a terrible sound every few minutes. I got zero sleep. Also the hotel was under construction and there was a mess everywhere.
Stayed 1 night in Feb 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay.

All in all it was a good stay, I wish they would mention on the booking that the hotel was doing active renovations, the swimming pool was permanently closed. Room was clean and staff was accommodating and friendly. If back in the area I would stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Todd

Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk staff and cookies
Stayed 1 night in Dec 2024

8/10 Good

Jeb

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff. nice facility. Only thing was the text asking if you need anything was useless. We responded we needed more towels and never heard back,
Stayed 2 nights in Dec 2024

8/10 Good

JANET

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Our stay at this Hampton Inn was okay. The only problem was the hidden pet fee. The facility was listed as “pet friendly” and nothing was said about a $75 pet fee. We won’t be staying at another Hilton property again.
Stayed 1 night in Dec 2024

2/10 Terrible

Jimmie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and stay was a complete disappointment.

Hotel was under renovations which was not presented to me upfront while making reservations. Upon checking into our room I inspected it and noticed stains ontop of comforters, I immediately went down to the front desk to ask clerk for new bedding, the clerk then gave me the bedding for me to remake beds we haven’t even used. I think we should’ve been offered a new room, so I return to room to change the bedding and came to the realization that these are not comforter tops and they had holes in them. We were now running late for our event so upon leaving I asked the clerk could they correct this while we were out, he said yes but when we got back to the room that night, nothing was changed. Tired from event we just went to bed, but my wife and I had a hard time getting to sleep because of the toilet running all night! This was a horrible experience and I really just want my money back.
Stained comforter
Second stained comforter
Bedding I was given to makeup our own beds we hadn’t even used yet. And they were full of holes!
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is being update so the outside made it looked abandoned from the road 😂 Inside is nicely redone. The staff is awesome. They were having special activities for the kids and Polar Express!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ginger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and place where very friendly and helpful and clean.
Stayed 1 night in Dec 2024