Home2 Suites by Hilton Jackson MI

3.0 star property

Photo gallery for Home2 Suites by Hilton Jackson MI

Exterior
Terrace/patio
Lobby
Fridge, microwave, dishwasher, coffee/tea maker
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Kitchen
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View map
2704 Bob McClain Dr, Jackson, MI, 49202
  • Place, JAX 60
    ‪3 min drive‬
  • Place, Michigan Theatre of Jackson
    ‪5 min drive‬
  • Place, Henry Ford Allegiance Health
    ‪6 min drive‬

Room options

Studio, 1 Queen Bed, Non Smoking

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Jackson

Located in Jackson, Home2 Suites by Hilton Jackson MI is a 5-minute drive from JAX 60 and 7 minutes from Michigan Theatre of Jackson. .This hotel is 3.8 mi (6.2 km) from Cascade Falls and 4.9 mi (7.9 km) from Henry Ford Allegiance Health.

What's nearby

  • JAX 60 - 3 min drive - 3.2 km
  • Michigan Theatre of Jackson - 5 min drive - 6.4 km
  • Henry Ford Allegiance Health - 6 min drive - 7.8 km
  • Cascade Falls - 8 min drive - 7.1 km
  • Falling Waters Trail - 9 min drive - 14.2 km

Getting around

  • Jackson Station - 11 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 64 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Culver's - ‬14 min walk
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive

About this property

Home2 Suites by Hilton Jackson MI

Hotel with free breakfast, near JAX 60
Home2 Suites by Hilton Jackson MI offers 83 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers and complimentary toiletries.

This Jackson hotel provides complimentary wired and wireless Internet access. Cable television is provided. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include a fitness center and a children's pool.
Make yourself at home in one of the 83 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include coffee/tea makers and sofa beds, and housekeeping is provided on weekdays only.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Gym
  • TV in common areas

Family friendly

  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Living room

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Home2 Suites Hilton Jackson MI Hotel
Home2 Suites Hilton Jackson MI
2 Suites Hilton Jackson MI
Home2 Suites by Hilton Jackson MI Hotel
Home2 Suites by Hilton Jackson MI Jackson
Home2 Suites by Hilton Jackson MI Hotel Jackson

Home2 Suites by Hilton Jackson MI Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 366 out of 543 reviews
Rating 8 - Good. 119 out of 543 reviews
Rating 6 - Okay. 30 out of 543 reviews
Rating 4 - Poor. 13 out of 543 reviews
Rating 2 - Terrible. 15 out of 543 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Glen

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The front desk did not answer the phone in 4 or five attempts late afternoon. The pool was closed with a promise to open the next day. When I asked the next day “ It was closed earlier today. Is it open now?” The answer was: “Let me get you to a team member for more help on this topic.” No one got back to us. Hours later we chased someone down only to discover it was open. We picked this hotel so our grandkids who were with us could swim. The first morning at 7:15 several food items were already gone with no more to replace. We had to get permission to park in a handicap spot from front desk. Renovators trucks left overnight and dumpsters were blocking at least twenty guest spots. Too bad. Nice facility. Every negative above is about poor service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jenny

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like new room.

Like new room - half the floor's rooms were out of service and being renovated. I did not hear any construction noise although I was warned that there may be noise. The breakfast was good although the service help was somewhat unprofessional - talking out loud about personal medical issues - yuck, I am trying to eat.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Laura

Liked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Service was very helpful, but the hotel was going through a remodel. Would have like to use the fitness center, but being used for storage. My room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

CAROL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

Staff quick to accommodate and assist Room was plenty big enough for myself and 3 grandsons
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New property with clean rooms. Breakfast buffet is a huge plus and was run by very friendly, attentive staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Very clean and renovated. Comfortable bed and clean room. Very nice free breakfast. We just stayed one night but we would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

DeShawn

Liked: Cleanliness, amenities
Great place
Stayed 6 nights in Jul 2025

6/10 Okay

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Inadequate

Great check in. Then get up to the third floor where the carpet is being stripped, mechanically, and nearly the entire corridor has a sticky floor from the remaining adhesive. Wife's sandal stuck to the floor, and she tore the straps free from the sole, trying to pull her foot from the floor. Then we get to the room, advertised as a 1 bedroom suite with a kitchenette... Which comes complete with a sink, a microwave, a mini fridge, and a dishwasher... No stove, mind you. Dishes, cooking utensils, microwave? Room for an entirely unnecessary dish washer, but didn't put a stove in the kitchen? What idiot signed off on that?
Stayed 1 night in Jul 2025

10/10 Excellent

Cayce

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was able to help last minute. Everyone is very nice and helpful. The room was clean and comfortable we were in 323 definitely will be back 😍
Stayed 3 nights in Jun 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel while attending our nieces college graduation. The hotel looked brand new. Our room was sparkling clean, the staff was attentive and the breakfast was really good. The room had a really nice kitchen so we were able to have fresh food and warm up our leftovers. The bed was also really comfortable. The location was off the highway so very convinent and there was shopping right in the same plaza as the hotel. All in all I would absolutely stay again.
Stayed 2 nights in May 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was good except the breakfast was either empty or cold we went out breakfast 3 or 4 time when we got tired of cold or very little available breakfast at 8:30 Not sure where will stay the next time we go home for three weeks
Stayed 21 nights in May 2025

10/10 Excellent

patti, Westport

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super staff. Personable, knowledgeable, friendly people!!
Stayed 1 night in Jun 2025

10/10 Excellent

Bryan

Stayed 2 nights in May 2025

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable

The AC was broken in our room. They were unable to move us. Twice people came up and told us they fixed it and it was never fixed. I was also on the forth floor and warm air rises so it was reading 76 degrees in the room. It was uncomfortable. The staff was very nice which is the only upside of this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Very nice,clean and quiet
Stayed 7 nights in May 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha, Grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities

wrong floor?

They had begun a remodel project and the sign in the lobby said, “we are beginning on the 4th floor” - no big deal…until they booked us on the 4th floor. There were 6 cars in the parking lot and they put us on the floor they remodel was on? It made no sense! There was construction material, paint, carpet, etc all of the place. Room signs were taped on the doors, ceiling tiles were hanging from the supports - carpet was missing and wallpaper was hanging off the walls - totally unnecessary
Stayed 1 night in Apr 2025