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Comfort Suites Jackson I-40

2.5 star property

Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Lobby
Lobby
Suite, 1 King Bed, Accessible, Non Smoking
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
61 Casey Jones Lane, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪3 min walk‬
  • Place, Union University
    ‪2 min drive‬
  • Place, Old Hickory Mall
    ‪3 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen with Sofa bed

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Jackson

A stay at Comfort Suites Jackson I-40 places you in the heart of Jackson, within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. .This hotel is 1.6 mi (2.6 km) from Union University and 2 mi (3.2 km) from Old Hickory Mall.

What's nearby

  • Casey Jones Village - 3 min walk - 0.3 km
  • Union University - 2 min drive - 1.8 km
  • North Hospital - 3 min drive - 3.2 km
  • Old Hickory Mall - 3 min drive - 3.5 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 9.4 km

Getting around

  • Nashville International Airport (BNA) - 135 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Snappy Tomato Pizza - ‬4 min drive

About this property

Comfort Suites Jackson I-40

Hotel in Jackson with free breakfast and a 24-hour front desk
Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1008 reviews
Rating 8 - Good. 227 out of 1008 reviews
Rating 6 - Okay. 62 out of 1008 reviews
Rating 4 - Poor. 32 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Stayed 2 nights in Jun 2025

10/10 Excellent

Dismel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good experience
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Larry, Houston

Stayed 1 night in Jun 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and room were great.
Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Stayed 1 night in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly checkin snd accommodating. Comfy bed
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Stayed 4 nights in Jun 2025

10/10 Excellent

Kirk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025

6/10 Okay

Steve

Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Average hotel premium $
Stayed 1 night in Jun 2025

8/10 Good

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for an overnight while traveling. Clean room and good for a quick stay. There wasn't a fan in the bathroom which isn't ideal but we managed. Would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Dorne

Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Keithric

Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities
Great
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

1st impression

1st impression was an unfriendly and impatient desk agent. Key cards were hard to use as we tried to figure out which end to put in the door lock.
Stayed 1 night in May 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed more than once and loved it every time. Friendly and knowledgeable staff. Clean and good breakfast options.
Stayed 1 night in Apr 2025

8/10 Good

Ronnie, BROOKLYN PARK

Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the pool and hot tub was very relaxing and the breakfast was great. Definitely would recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, Quiet, good dining options, walkable, easy parking
Stayed 1 night in May 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great, one lady at the front desk was about as friendly as a snapping turtle. Other staff were friendly and helpful.
Stayed 1 night in May 2025