See all properties
Save

Comfort Inn & Suites Jackson

2.5 star property

Photo gallery for Comfort Inn & Suites Jackson

Lobby
Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2435 Shirley Dr, Jackson, MI, 49202
  • JAX 60
    ‪5 min drive‬
  • Henry Ford Allegiance Health
    ‪6 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru by Hilton Jackson, MI

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (905)
The price is AU$304
for 1 room
includes taxes & fees
23 May - 24 May
Tru by Hilton Jackson, MI

About the area

Jackson

A stay at Comfort Inn & Suites Jackson places you in the heart of Jackson, within a 5-minute drive of Jackson Crossing Mall and R.A. Greene Park. .This hotel is 2 mi (3.2 km) from Lions Park and 2 mi (3.2 km) from Rod Mills Park.

What's nearby

  • Art 634 - 4 min drive - 4.3 km
  • Michigan Theatre of Jackson - 5 min drive - 5.0 km
  • JAX 60 - 5 min drive - 4.3 km
  • Henry Ford Allegiance Health - 6 min drive - 6.1 km
  • Cascade Falls - 8 min drive - 6.7 km

Getting around

  • Jackson Station - 5 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 62 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Comfort Inn & Suites Jackson

Hotel in Jackson with free breakfast and a fitness center
Comfort Inn & Suites Jackson offers 70 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 50-inch flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • In-room safe fee: USD 1.50 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Comfort Inn Suites Jackson
Comfort Inn & Suites Jackson Hotel
Comfort Inn & Suites Jackson Jackson
Comfort Inn & Suites Jackson Hotel Jackson

Comfort Inn & Suites Jackson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 522 reviews
Rating 8 - Good. 173 out of 522 reviews
Rating 6 - Okay. 50 out of 522 reviews
Rating 4 - Poor. 34 out of 522 reviews
Rating 2 - Terrible. 24 out of 522 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Tiffany

Travelled with family
There was a dog off the leash aloud in the building to be in the halls & outside by entrance/exit doors with the owner while smoking. Pets should be on leashes. Our hallway the first night smells like weed. You have to pay $150 hold fee on check in & their sign in process is sketchy. The pool is closed even though they say they have a pool. We booked for the pool so it ruined our plans. Breakfast was meh
Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool out of service (and not from yesterday…) and overall outdated and cleanliness notably of floor disputable. Bathroom also need improvement (mold/ darkened calk
Stayed 1 night in May 2025

10/10 Excellent

Tyrone

Business traveller
Liked: Cleanliness, amenities
Quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Shanna Laicloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have breakfast and you can make your own waffles
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly located for our needs. The room was clean, quiet, and had comfortable beds. We, especially, were happily surprised by the breakfast!
Stayed 1 night in Apr 2025

8/10 Good

Suzanne

Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Was pretty upset that the pool wasn’t open and wasn’t informed of until after booking and checking in.
Stayed 6 nights in Mar 2025

6/10 Okay

Yamilee

Stayed 1 night in Mar 2025

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities
Television set up
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Stayed 1 night in Mar 2025

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, amenities
Walls are thin. Heard what neighbors were saying in rooms on both sides of the room I was in.
Stayed 2 nights in Mar 2025

8/10 Good

John

Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, nice location and clean rooms and facilities
Stayed 2 nights in Feb 2025

8/10 Good

Brittney

Stayed 2 nights in Feb 2025

6/10 Okay

amylee

Liked: Cleanliness
I was told at checkin that because I reserved the room via Expedia, I was required to pay $150 deposit for the room in addition to the $50 reserve for incidentals! The pool is not working & hasn't been working for some time. Probably won't stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was always available and the breakfast was great.
Stayed 1 night in Mar 2025

6/10 Okay

Kristin

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Very clean and bed was super comfortable, staff was very nice and helpful.
Stayed 3 nights in Feb 2025

8/10 Good

Brittney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the time that we spent.
Stayed 1 night in Feb 2025

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Bad desk help!

The night desk clerk (katie?) Is rude. We overstayed in the pool area qnd rather than say hey u cant be in here, she was very rude. When we tried to apologize again at the desk, she still had an attitude problem. (My phone gad died and theres no clock in the room.) Pool is quite cold. There was never any pool towels clean every time we went down there they were always dirty.
Stayed 6 nights in Feb 2025