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Comfort Inn & Suites Jackson - West Bend

2.5 star property

Photo gallery for Comfort Inn & Suites Jackson - West Bend

Indoor pool
Indoor pool
Free buffet breakfast
Room, 1 King Bed with Sofa bed, Non Smoking
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi

Explore the area

View map
W227 N16890 Tillie Lake Ct, Jackson, WI, 53037
  • Place, Froedtert West Bend Hospital
    ‪3 min drive‬
  • Place, Washington County Fair Grounds
    ‪3 min drive‬
  • Place, Cabela's
    ‪5 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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About the area

Jackson

With a stay at Comfort Inn & Suites Jackson - West Bend in Jackson, you'll be within a 5-minute drive of Washington County Fair Grounds and Froedtert West Bend Hospital. .This hotel is 3.6 mi (5.8 km) from Cabela's and 5.6 mi (9 km) from Little Switzerland.

What's nearby

  • Froedtert West Bend Hospital - 3 min drive - 4.3 km
  • Washington County Fair Grounds - 3 min drive - 4.6 km
  • Cabela's - 5 min drive - 8.5 km
  • Kettle Moraine Ice Center - 6 min drive - 10.3 km
  • Little Switzerland - 7 min drive - 10.7 km

Getting around

  • General Mitchell Intl. Airport (MKE) - 42 min drive

Restaurants

  • ‪Culver's - ‬1 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Kettle Moraine Bowl - ‬6 min drive
  • ‪Kenicky's Public House - ‬7 min drive

About this property

Comfort Inn & Suites Jackson - West Bend

Comfort Inn & Suites Jackson - West Bend offers 54 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 54 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary buffet breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1999
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Comfort Inn Jackson
Comfort Jackson
Jackson Comfort
Jackson Comfort Inn
Comfort Inn Hotel Jackson
Comfort Inn Jackson West Bend Hotel
Comfort Inn Jackson West Bend
Comfort Inn Suites Jackson West Bend
Comfort Inn & Suites Jackson - West Bend Hotel
Comfort Inn & Suites Jackson - West Bend Jackson
Comfort Inn & Suites Jackson - West Bend Hotel Jackson

Comfort Inn & Suites Jackson - West Bend Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 356 out of 594 reviews
Rating 8 - Good. 178 out of 594 reviews
Rating 6 - Okay. 33 out of 594 reviews
Rating 4 - Poor. 15 out of 594 reviews
Rating 2 - Terrible. 12 out of 594 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ksenia

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and spacious. It was also very quiet. My teenagers enjoyed the pool and hot tub. Culver’s is right next door. The staff was very friendly. We forgot our thermos in the room and came back for it 4 hours later. Yes, it was waiting for us.
Stayed 1 night in Dec 2025

10/10 Excellent

Gretchen

Stayed 3 nights in Dec 2025

6/10 Okay

Amanda

Liked: Staff & service, amenities
The room was nice it was on the second floor and they didn’t have an elevator which was a challenge for the dog. The room wasn't stocked like a normal room would be with towels and extra toilet paper. Had to ask the front desk for everything. The picture on the website was different from what we actually got for a suite. The picture said we were getting a fireplace and it was more of studio style but no fireplace in the rooms and the rooms were separated. Breakfast was good overall experience was good other than that.
Stayed 3 nights in Dec 2025

8/10 Good

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Nov 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Mostly processed food. Not a lot of variety.
Stayed 1 night in Dec 2025

8/10 Good

KATHLEEN

Liked: Staff & service, property conditions & facilities
Stained carpet in my room.
Stayed 1 night in Nov 2025

10/10 Excellent

Marguerite

Stayed 1 night in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Simple and clean room. Very quiet.
Stayed 2 nights in Nov 2025

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, staff & service
Rooms were good. Beds and pillows were great! Only complaint was the pool and pool area was cold.
Stayed 1 night in Nov 2025

10/10 Excellent

Gina

Stayed 1 night in Nov 2025

8/10 Good

Boris

Travelled with family, Travelled with pets
Liked: Cleanliness
The stay was ok, except the toilet got clogged several times, and they gave me a plunger to open the drain by myself. The sink also drained slow. The heater wasn't working properly, it was extremely hot. They're thankfully pet friendly though. My dog enjoyed the stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Lilia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty river on back side of property. Village of Jackson has many amenities. Staff at hotel friendly, helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Nov 2025

10/10 Excellent

Tim

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean too
Stayed 1 night in Oct 2025

8/10 Good

Laura

Stayed 1 night in Nov 2025

8/10 Good

Zulmilady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub kinda dirty. Other than that staff was friendly, room was decent, and Parking felt safe.
Stayed 1 night in Oct 2025

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

CHRIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Oct 2025

8/10 Good

Noushad

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Tim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendant was frendly and profesional. Room was very nice. We will stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night and chose this place based on its location to the sights we were visiting. We spent a day and half at Holy Hill and ate dinner at Fox & Hounds. All very close by. View out of room window was a peaceful field which was a pleasant surprise given our proximity to the highways.
Stayed 1 night in Sep 2025

6/10 Okay

Wendi

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Elmer

Stayed 2 nights in Sep 2025