2/10 Terrible
carly
Travelled with family
12 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not clean when we arrived. The sheets were clean, but the rest was pretty gross. I found a receipt and hair band on the floor, looked under the bed and saw dust bunnies and other matter. The toilet was dirty and moldy, shower/tub haven't been scrubbed in a long time. The back of the bathroom door had a used towel hanging on it, and there were finger prints and what i can only assume was poo. The floors made my kids feet black, there was hair in the bathroom, the sink had a bad smell and gnats. There were ants, assorted flying bugs, and a cockroach in the room. I told the front desk about the bugs and they said they're aware of a box elder problem. I thought i should bring the smashed roach to the front desk, but the ants had already carried it away! The pool was murky with lots of floating matter, regularly out of pool towels, and the railing going into the pool moved side to side. There were barking dogs sticking their heads out of open doors from other rooms, and dog poop outside. People were smoking directly outside of our room and it came in through the mildew covered ac unit.
carly
Stayed 5 nights in Aug 2025
