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Wild Ginger Hotel

2.0 star property

Photo gallery for Wild Ginger Hotel

Exterior
Free daily continental breakfast
Property grounds
Property grounds
Superior Room | Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Place, Kalakaua Park
    ‪7 min walk‬
  • Place, Pacific Tsunami Museum
    ‪7 min walk‬
  • Place, Hilo Farmers Market
    ‪10 min walk‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(88 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.2 out of 10
Good
(20 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Ocean View

Family Suite, Ocean View

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bunk Bed

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About the area

Hilo

In the heart of Hilo, Wild Ginger Hotel is within a 5-minute drive of Hilo Farmers Market and Rainbow Falls. .This hotel is 4.3 mi (7 km) from Kaumana Caves County Park and 4.5 mi (7.2 km) from Onekahakaha Beach Park.

What's nearby

  • Kalakaua Park - 7 min walk - 0.6 km
  • Pacific Tsunami Museum - 7 min walk - 0.6 km
  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Wailoa River State Park Hawaii - 14 min walk - 1.2 km
  • Panaewa Rainforest Zoo - 2 min drive - 1.6 km

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪Kozmic Cones - ‬9 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Hilo Town Tavern - ‬7 min walk
  • ‪Cronies Bar & Grill - ‬9 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk

About this property

Wild Ginger Hotel

Hotel with free breakfast, near Hilo Farmers Market
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 18 guestrooms featuring refrigerators. Bathrooms have showers and hair dryers. Conveniences include ceiling fans, housekeeping is provided daily, and rollaway/extra beds (complimentary) can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 22 2025 to December 31 2026 (dates subject to change).

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 325 out of 796 reviews
Rating 8 - Good. 160 out of 796 reviews
Rating 6 - Okay. 88 out of 796 reviews
Rating 4 - Poor. 70 out of 796 reviews
Rating 2 - Terrible. 153 out of 796 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Raquel

Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine the place should be condemned. No hot water no a/c old mattresses rotted wood no TV building code violations, two numerous to mention not worth the money do not stay there
Stayed 2 nights in Sep 2025

8/10 Good

Yulian

Stayed 3 nights in Sep 2025

2/10 Terrible

matthew

Travelled with family
Disliked: Room comfort

False advertising

Never checked in. Unsafe and dirty with dog coming into our room
Stayed 3 nights in Sep 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2025

4/10 Poor

Jiyang

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are enough parking spot for the hotel which is one of the good things, but the area around the hotel doesn’t look safe at all. The room conditions are not the same as shown in photos. In addition, there are windows but no curtains for them. If you really love nature, you can probably take this since the crickets were singing all night and they were really loud.
Stayed 1 night in Sep 2025

2/10 Terrible

NATALIIA, ISSAQUAH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel. I absolutely do not recommend that to anyone
Stayed 1 night in Sep 2025

2/10 Terrible

Shazara

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe and dirty everything broken and dirty
Stayed 1 night in Sep 2025

6/10 Okay

Danae

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The beds are so bad. They feel like they are as old as the building. You can literally feel each spring poking out. Worst mattress I have ever tried to sleep on. There was no hot water in the shower even let it run hot only for 30 minutes then decided not to waste any more water and had an ice cold shower at 11 pm.
Stayed 1 night in Sep 2025

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great poperty
Stayed 2 nights in Sep 2025

8/10 Good

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Felt like part of landscape that is Hawaii
Stayed 2 nights in Aug 2025

2/10 Terrible

Ramiro Jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window broken, no window in the bathroom, no hot water in the shower. Dirty. Charge of 25 $ for a 25x25 cm towel that they could not clean.
Stayed 2 nights in Aug 2025

8/10 Good

Sira

Liked: Staff & service
Acceptable breakfast, though completely vegan. Lush foliage on the property. Friendly staff. Absence of hot wain the rooms a definite minus. The place looks like it could disappear into the vegetation any day
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

walter

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice
Stayed 1 night in Aug 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Johnathan

Stayed 1 night in Aug 2025

4/10 Poor

Brenden

Stayed 1 night in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable.
Stayed 1 night in Aug 2025

4/10 Poor

Bachir

Disliked: Property conditions & facilities, room comfort

Not the right one

No AC and one window had no glass. You could hear the bug sounds all night long. If you sound sensitive you will not be able to sleep. Shower takes about 1/2 hr hot water and yes all that water wasting for 1/2 hr. Pay a little more and stay somewhere else.
Stayed 2 nights in Aug 2025

2/10 Terrible

Danica

Stayed 1 night in Aug 2025

2/10 Terrible

Bronson

Stayed 2 nights in Aug 2025

10/10 Excellent

Chengyang

Liked: Cleanliness, property conditions & facilities
Walking distance to bus terminal,
Stayed 4 nights in Aug 2025

8/10 Good

William

Travelled with partner
Disliked: Amenities
Bed was nice
Stayed 2 nights in Aug 2025

6/10 Okay

Crystal

Travelled with family
Disliked: Property conditions & facilities

Website photos misleading

As stated, historical, 100 yrs old. In need of many updates, floor slants so drawers won’t shut on cabinets. Shower to room would not even get luke warm after the 20 minutes of running it. I feel like the website pictures are very misleading. When we arrived, it was not at all what I had expected and when I went to check in-I had asked the lady if I could please look at room and was told yes, after I gave her my iD and credit card for payment. I was confirmed that I was paying regardless . Breakfast was good.
Stayed 2 nights in Aug 2025