Hell's Kitchen winery accommodation

Yes, the room was spotless, cleaned, service was great & friendly courteous staff

Incredible spot to stay. Service perfect. Cocktails amazing I recommend the happy hour menu. Super accommodating and overall very Clean. We will be back 10/10!!

This was a great experience. Hotel was nice. Staff were helpful and friendly. Great location for us.

Nice

The property was a perfect location, just steps away from the Port Authority, and subway stops. We had quick access to amazing coffee shops (including the one next store), restaurants, pubs and sports bars, shopping, and all the typical tourist things to do/see in NYC. The staff was wonderful and very helpful. We got those very delicious cookies every day. We both agreed we would stay here on our next trip to NYC, it offered everything we needed, and it was a lovely neighborhood. We came to town for the SF Forty-niners vs NY Giants football game. We were able to book a Megabus directly from the Port Authority right across the street for only $18 each roundtrip (plus service fee), which made it so very convenient. The only complaint that we have about our stay is not the fault of the hotel, but there is a kiosk for airport transfers in their lobby. The day before we left, we booked a shuttle to the airport for our flight home, but were told we had to pay extra because it was a private shuttle, meaning no one else was sharing the ride. To our surprise, the driver picked up a group of 5 other travelers to share the ride (not a big deal, but we were not refunded the extra cost we were told we had to pay), and there were signs posted inside the shuttle stating we would have to pay a minimum of $20 per person for a tip. Ridiculous, and we refused. Other travelers, beware of that setup!

Clan room. Staff was excellent! Super friendly, very helpful. The manager, JD remembers the customers and is very nice and approachable.