Hyatt Place New York City/Times Square

4.0 star property

Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Creator video
Exterior
Lobby sitting area
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
350 West 39th St, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

Room, 2 Double Beds, City View

7.8 out of 10
Good
(11 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(40 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

8.4 out of 10
Very good
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(48 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(30 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

7.8 out of 10
Good
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(64 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(136 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.4 out of 10
Very good
(183 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

New York

With a stay at Hyatt Place New York City/Times Square, you'll be centrally located in New York, within a 10-minute walk of Times Square and Madison Square Garden. .This hotel is 1 mi (1.6 km) from Empire State Building and 1.1 mi (1.8 km) from Rockefeller Center.

What's nearby

  • Times Square - 6 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • Empire State Building - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Tranzit - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Altair - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪Theory Lounge - ‬3 min walk

About this property

Hyatt Place New York City/Times Square

Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 520 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1936 out of 3856 reviews
Rating 8 - Good. 1056 out of 3856 reviews
Rating 6 - Okay. 504 out of 3856 reviews
Rating 4 - Poor. 171 out of 3856 reviews
Rating 2 - Terrible. 189 out of 3856 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Suresh Kumar

Stayed 1 night in Feb 2026

8/10 Good

Kok Hin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and the staff is polite. Nice hotel!
Stayed 2 nights in Jan 2026

6/10 Okay

Seung Hae

Disliked: Cleanliness, amenities
No, the room condition was not as good as i expected. I could not get the tip system for the housekeeping designated.
Stayed 4 nights in Feb 2026

10/10 Excellent

Damarys

Stayed 2 nights in Feb 2026

2/10 Terrible

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I booked on here and they gave me a room booked already I walked in on a couple no refund nothing and I paid the extra $14 for protection I will never book here again
Stayed 1 night in Jan 2026

10/10 Excellent

Carrie, Blue Springs

Travelled with family
Liked: Cleanliness, property conditions & facilities
Housekeeping cleaned room daily. Breakfast was great, not your average lobby breakfast. Friendly staff.
Stayed 4 nights in Feb 2026

10/10 Excellent

Miguel

Stayed 2 nights in Feb 2026

8/10 Good

Amnat

Stayed 2 nights in Feb 2026

2/10 Terrible

Darryl

Stayed 1 night in Jan 2026

10/10 Excellent

Angie M Wyatt and Roderick C

Liked: Cleanliness, amenities, property conditions & facilities
Clean, efficient, and helpful service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Yaniel

Stayed 3 nights in Feb 2026

8/10 Good

Julie

Stayed 5 nights in Feb 2026

10/10 Excellent

javier mauricio

Stayed 3 nights in Feb 2026

6/10 Okay

RANDALL, PHILADELPHIA

Travelled with partner
Liked: Cleanliness
Heat didn’t work had to switch rooms. New room heat barely worked and was very loud. My room door was directly in front of the elevators. So all night long all you heard was people right outside my door.
Stayed 1 night in Jan 2026

2/10 Terrible

Ashim

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Stayed here during the extreme cold in New York and it was a terrible experience. The room heater was not working at all. I went to reception multiple times, but the manager said she couldn’t do anything and showed no interest in helping. She told me someone would come fix it, but no one showed up for three days. Completely unacceptable, especially in this weather.
Stayed 3 nights in Feb 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Really good atmosphere (special greeting to lovely IJi-All(?) at the main restaurant. Large infinity pool, great hum, wonderful breakfast…
Stayed 1 night in Jan 2026

8/10 Good

Ratesha, Irvington

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Everything was OK just a little noisy next-door and on my floor, but I only stayed for one night.
Stayed 1 night in Feb 2026

8/10 Good

Erin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great (crowded, go early), gym was nice and not crowded. Room was clean and cleaning staff worked hard. Camden the manager was super helpful and friendly. Really close to subway. Would stay again!
Stayed 3 nights in Feb 2026

10/10 Excellent

Anaeita

Liked: Cleanliness, amenities, property conditions & facilities
Great stay !
Stayed 3 nights in Feb 2026

6/10 Okay

Jarrad

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
More storage space , room very small no place to move for family of 5! Heating didn’t work even after letting staff know !!! Shower leaked very badly into the ensuite floor into the rooms carpet!
Stayed 12 nights in Jan 2026

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean, but the elevators for the whole hotel are super slow.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing!
Stayed 2 nights in Jan 2026

6/10 Okay

Sabrina

Stayed 2 nights in Feb 2026

10/10 Excellent

Namuun

Stayed 2 nights in Jan 2026

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026