Hyatt Place New York City/Times Square

4.0 star property

Photo gallery for Hyatt Place New York City/Times Square

Restaurant
Creator video
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, City View

8.2 out of 10
Very good
(10 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(38 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

8.2 out of 10
Very good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(42 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

7.0 out of 10
Good
(26 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

7.6 out of 10
Good
(27 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(55 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(123 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.4 out of 10
Very good
(164 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

New York

With a stay at Hyatt Place New York City/Times Square, you'll be centrally located in New York, within a 10-minute walk of Madison Square Garden and Times Square. .This hotel is 0.6 mi (0.9 km) from Broadway and 0.9 mi (1.4 km) from Empire State Building.

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪The Placery - ‬2 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Steak Frites Le Bistro - ‬1 min walk

About this property

Hyatt Place New York City/Times Square

Hotel with free breakfast, 8-minute walk to Madison Square Garden
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 520 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1656 out of 3328 reviews
Rating 8 - Good. 921 out of 3328 reviews
Rating 6 - Okay. 444 out of 3328 reviews
Rating 4 - Poor. 153 out of 3328 reviews
Rating 2 - Terrible. 154 out of 3328 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Randy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

jimi

Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but small. Breakfast was great! Wait staff were very nice!
Room was nice but small!
Stayed 2 nights in Sep 2025

10/10 Excellent

Elenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would be back
Stayed 4 nights in Sep 2025

8/10 Good

Kelly, Ponte Vedra Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good solid, no frills hotel in a very good, central location in downtown NYC. The rooms were clean, beds comfortable, and staff friendly and helpful. The basics were covered. I would stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Kaushik

Stayed 3 nights in Sep 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the room pretty spacious and nice . very clean and relaxing .
Stayed 1 night in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2025

4/10 Poor

Erasmo Jaime

Travelled with family
The AC wasn't working and requested to be moved and was told they needed to inspect it. I had to complain three times and the technician showed up the following day. Keep in mind this was in July during a heat wave. I was told they would credit me a night. But I never received anything.
Stayed 6 nights in Jul 2025

10/10 Excellent

Clarissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the staff was friendly and helpful!
Stayed 2 nights in Sep 2025

8/10 Good

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Georgette

Stayed 4 nights in Sep 2025

10/10 Excellent

Mary Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Arijit, Pleasanton

Travelled with family
Disliked: Amenities, property conditions & facilities
Too cramped up space for almost 450$ a night expected lot better from Hyatt except for being 0.7 miles from times square nothing is attractive about this hotel. My worst experience of all the hotels i have ever been at.
Stayed 3 nights in Sep 2025

10/10 Excellent

Latorsia

Stayed 4 nights in Sep 2025

10/10 Excellent

Mei Leng

Business traveller
Liked: Cleanliness, staff & service, amenities
The walls are so thin that you can hear your neighbors talking, having party and playing music.
Stayed 4 nights in Sep 2025

10/10 Excellent

Tamara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean but a little small. The hotel is in a great walkable location.
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Not worth the price

It was overpriced for what it was. Could have stayed across the street at Holiday Inn Express and had the exact same experience. I was expecting a luxury stay and this was just OK.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location at Time Square
Stayed 1 night in Sep 2025

10/10 Excellent

Tara

Travelled with group
Staff at the front desk was very helpful and friendly and the doorman (not sure if he was security or greeter) was superb!!! Our room was very comfortable and clean! Nice view!
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two day trip

We took the train and went to a Broadway show, so it was a good location between the two. The free breakfast was good. Staff was friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. I loved the room and the big tv. The staff where all very nice also. The reviews about breakfast being really busy 8.30 to 9.30 are all extremely accurate. Go earlier if possible. That said has decent options for breakfast snd great coffee.
Stayed 5 nights in Aug 2025