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Best Western Helena/Capitol Hotel

2.5 star property

Photo gallery for Best Western Helena/Capitol Hotel

Lobby
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 bedroom, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View map
1714 11th Ave, Helena, MT, 59601
  • Place, Montana State Capitol
    ‪8 min walk‬
  • Place, Cathedral of St. Helena
    ‪3 min drive‬
  • Place, Carroll College
    ‪4 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

10.0 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 6
  • 3 Queen Beds

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Helena

A stay at Best Western Helena/Capitol Hotel places you in the heart of Helena, within a 15-minute walk of Montana Historical Society Museum and Montana State Capitol. .This casino hotel is 1.5 mi (2.4 km) from Cathedral of St. Helena and 1.7 mi (2.7 km) from Original Governor's Mansion.

What's nearby

  • Montana Historical Society Museum - 8 min walk - 0.7 km
  • Montana State Capitol - 8 min walk - 0.7 km
  • Cathedral of St. Helena - 3 min drive - 1.8 km
  • Carroll College - 4 min drive - 2.8 km
  • Helena Civic Center - 4 min drive - 2.8 km

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Panera Bread - ‬2 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Starbucks - ‬6 min walk
  • ‪Wendy's - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel in Helena with a casino and free breakfast
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a casino, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and discounted use of a nearby fitness facility.
Enjoy a satisfying meal at Family Roots serving guests of Best Western Helena/Capitol Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary breakfast is included.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary breakfast is offered.
Family Roots - This restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Family Roots

Things to do

  • Casino
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • In a state park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - August 2024
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Reviews

Best Western Helena/Capitol Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 449 out of 1005 reviews
Rating 8 - Good. 286 out of 1005 reviews
Rating 6 - Okay. 125 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

Reviews

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service
The desk staff were great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs. Front desk staff exceptional especially Kristen. Clean and very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

KAARON

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, value for money
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down, dumpy motel
Stayed 3 nights in Jun 2025

8/10 Good

Megan

Stayed 2 nights in Jun 2025

10/10 Excellent

Jett

Good night stay
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool was a storage area. Bathroom was built for someone 4 foot tall.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good large suite in excellent condition.
Stayed 1 night in Jun 2025

2/10 Terrible

Carl

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We didn’t get the room we ordered on Expedia and no accommodations were made for that
Stayed 2 nights in Jun 2025

8/10 Good

Cathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I judge a motel room by pillows and water pressure. Both were excellent in this location. I didn't see it for myself but I heard that the pool was under construction. And the restaurant was in a weird place, and had a bar/casino across from it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cody

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Kelli

Disliked: Property conditions & facilities, room comfort
I booked a room and paid and they called the day of check-in and said I booked a room that didn’t exist. They had no other rooms to offer and then asked if they should cancel my reservation, even though I didn’t have a room. They should not let me book and pay if they did not have a room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne, Bothell

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful stay in Helena! The staff were the most friendly and helpful hotel staff we have ever encountered! The room was clean, beds were comfortable, and the showers were hot. What more could you ask for? Oh! The breakfast was great next door at The Crooked Frog.
Stayed 2 nights in Jun 2025

2/10 Terrible

Mari

Stayed 2 nights in Jun 2025

10/10 Excellent

Annette

Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Uu
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and nice staff

Staff super nice. Bed too soft and room doors slam loudly.
Stayed 1 night in Jun 2025

10/10 Excellent

Annegret, Mabank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on a trip from Texas to Canada and reserved the room while driving. The hotel was very easy to find. The gentleman at the reception was very friendly and recommended a close by restaurant. The room was clean, quiet and we had a great restful sleep.
Stayed 1 night in May 2025

10/10 Excellent

Dante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, clean, easy access to restaurants gas stations. It was a bit noisy early morning the doors closing where pretty loud. Other than that great experience.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except....shower water pressure was beyond awful. I understand the concept of saving water but my shower had to be twice as long as normal (just to rinse off) thus...wasting more water. People look forward to a nice refreshing shower when traveling but this is not it.
Stayed 5 nights in May 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the service and how friendly people were.
Stayed 2 nights in May 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far so good!
Stayed 1 night in May 2025

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place was super clean and quiet
Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable rooms and very clean. Good price too!
Stayed 1 night in May 2025