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Quality Inn Downtown Helen

2.5 star property

Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Lobby
Exterior
Free daily continental breakfast
Room, Multiple Beds, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
15 Yonah St, Helen, GA, 30545
  • Place, Unicoi State Park
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪7 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(33 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(40 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,020 reviews
The price is AU$217
includes taxes & fees
28 Sept - 29 Sept
SureStay Hotel by Best Western Helen Downtown

About the area

Helen

Located in Helen, Quality Inn Downtown Helen is in the mountains, within a 5-minute drive of Unicoi State Park and Chattahoochee National Forest. .This hotel is 5.7 mi (9.2 km) from Anna Ruby Falls and 6.4 mi (10.2 km) from Raven Cliffs Falls.

What's nearby

  • Charlemagne's Kingdom - 1 min walk - 0.0 km
  • Helen Arts & Heritage Center - 4 min walk - 0.4 km
  • Unicoi State Park - 5 min walk - 0.4 km
  • Helen Festhalle - 7 min walk - 0.7 km
  • Helen Tubing & Helen Water Park - 3 min drive - 2.1 km

Restaurants

  • ‪Hofbrauhaus Restaurant & Pub - ‬5 min walk
  • ‪The Troll Tavern - ‬6 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Helen Festhalle - ‬10 min walk
  • ‪Cowboys & Angels - ‬6 min walk

About this property

Quality Inn Downtown Helen

Hotel with free breakfast, a quick walk to Unicoi State Park
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 37 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional features at this hotel include charcoal grills and a vending machine.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, a 24-hour front desk, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May 25 to September 30
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Reviews

Quality Inn Downtown Helen Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 363 out of 991 reviews
Rating 8 - Good. 299 out of 991 reviews
Rating 6 - Okay. 168 out of 991 reviews
Rating 4 - Poor. 86 out of 991 reviews
Rating 2 - Terrible. 75 out of 991 reviews

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!
Stayed 2 nights in Jun 2025

8/10 Good

Stacy

Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean friendly quiet. This is exactly what we needed for our 40th anniversary.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jun 2025

4/10 Poor

Margaretta

Travelled with family
Liked: Cleanliness, room comfort
Not handicapped friendly wheel chair could not go over the threshold The parking space in front of our room was filled so we had to patk at the other end of the motel Overall disappointing not to ADA std
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and close to everything. Great breakfast and super friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Travelled with family
The staff were very welcoming and helpful. The accommodations were clean and updated. It was a quiet location. The location made it easy to walk around Helen, Georgia. The only negative was the lack of selection for breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

rick

Travelled with family, Travelled with partner
Location
Stayed 1 night in Jun 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed two nights on a vacation trip. Overall a good deal. The premises a bit rundown but the room was excellent, clean. The salt water outdoor pool was small but nice, the breakfast mediocre even for a continental one.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Stayed 1 night in Jun 2025

2/10 Terrible

Brittany

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we could not stay here, I had to take my family down the street to a different hotel. The room was damp feeling, mildew smell and stains all over the e bed and couch. I walked in the room and turned around and walked right back out. Couldn’t do it. I do not recommend, I was not eligible for a refund so I paid for two rooms that night. If your staying in Helen, GA just book a room at the Holiday Inn Express.
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it, walking distance to so much fu n. Beautiful pool.
Stayed 2 nights in Jun 2025

6/10 Okay

Sondra

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
The pool was nice with the colored lights and the string lights around the pool and rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walkable to everything-good value.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice older hotel walkable for town good parking. No cable tv Wi-Fi only unusable for me ( 70 not high tech ), shower curtain rod was almost off the wall breakfast and coffee nothing special and a parking charge I don’t understand at all ? Plenty of hotels in town I don’t think I would stay there again
Stayed 2 nights in May 2025

6/10 Okay

Nancy

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mary, MYRTLE BEACH

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Best staff, friendly and outstanding! Great location everything is within in walking distance!
Stayed 2 nights in May 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The downtown area was just 2 blocks away from the hotel - very convenient.
Stayed 2 nights in May 2025

10/10 Excellent

CHRISTOPHER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to everything! Clean rooms staff are very helpful!!
Stayed 3 nights in May 2025

8/10 Good

Vinayak

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

ALICIA

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near every walking distance to shops and restaurants and coffee shop. excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Morgana

Stayed 3 nights in May 2025

8/10 Good

Ceth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look updated Staff is nice. Didn’t know they charge five dollars for parking though, but that’s not bad for one day.
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025