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Red Roof Inn Helen

2.5 star property

Photo gallery for Red Roof Inn Helen

Lobby
Standard Single Room | Bathroom
Exterior
Classic Single Room, 1 King Bed, Non Smoking
Basic Double Room, Smoking

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
8288 S Main St, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪5 min walk‬
  • Place, Unicoi State Park
    ‪11 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪14 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Helen

Located in Helen, Ameriview Inn and Suites is in the mountains, within a 15-minute walk of Helen Festhalle and Unicoi State Park. .This hotel is 0.8 mi (1.4 km) from Helen Tubing & Helen Water Park and 1.8 mi (2.8 km) from Hardman Farm Historic Site.

What's nearby

  • Helen Festhalle - 5 min walk - 0.4 km
  • Alpine Helen/White County Convention and Visitors Bureau - 6 min walk - 0.6 km
  • Helen Arts & Heritage Center - 8 min walk - 0.7 km
  • Unicoi State Park - 11 min walk - 0.9 km
  • Helen Tubing & Helen Water Park - 14 min walk - 1.2 km

Getting around

  • Atlanta, GA (PDK-DeKalb-Peachtree) - 89 min drive

Restaurants

  • ‪Helen Festhalle - ‬8 min walk
  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
  • ‪Two Tire Tavern - ‬10 min walk
  • ‪Cowboys & Angels - ‬9 min walk
  • ‪The Troll Tavern - ‬8 min walk

About this property

Red Roof Inn Helen

Ameriview Inn and Suites offers 52 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary self-serve breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, a water dispenser, and a vending machine. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Indoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Fenced pool
  • In-room microwave
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Outdoors

  • In a nature reserve
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (7:00 AM - 8:00 PM) and Friday - Saturday (7:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool
The following facilities are closed on Monday, Wednesday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

We should mention

This property does not have elevators
The seasonal pool will be open from May to June
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool without adult supervision

Property is also known as

ameraview inn suites
Ameriview Inn and Suites Hotel
Ameriview Inn and Suites Helen
Ameriview Inn and Suites Hotel Helen

Red Roof Inn Helen Reviews

Reviews

6.8
Rating 10 - Excellent. 136 out of 433 reviews
Rating 8 - Good. 83 out of 433 reviews
Rating 6 - Okay. 80 out of 433 reviews
Rating 4 - Poor. 60 out of 433 reviews
Rating 2 - Terrible. 74 out of 433 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superó mis expectativas. Habitación cómoda, limpia y conveniente. Ubicación perfecta. Áreas comunes limpias y ordenadas. Todo estuvo bien!
Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities
La amabilidad del staff en recepción
Stayed 1 night in Dec 2025

6/10 Okay

Martha

Stayed 1 night in Dec 2025

6/10 Okay

Darlene

Liked: Cleanliness, staff & service
The room was clean and the bed was very comfortable. The room was very basic and the bathroom looked like it has been updated but not by a pro. The Ice machine was broke, but the front desk person had ice on hand. The room had a coffee pot, microwave and fridge, but I iron, which I needed. The TV picture was blurry and it was hard to follow the guide. All in all it was just a room nothing special, but when on vacation you don't play to spend a lot of time in it.
Stayed 3 nights in Dec 2025

6/10 Okay

Jeffrey

Travelled with partner
Disliked: Amenities
Room needed some repairs..TV didn't work..shower area needs attention
Stayed 5 nights in Dec 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy check in, location is perfect for walking into town, room is confortable and great.
Stayed 1 night in Dec 2025

2/10 Terrible

Anthony

Stayed 2 nights in Dec 2025

8/10 Good

Sevyn

Liked: Cleanliness
I was nervous because of other reviews but it was fine for us. The blanket is thin so may want to bring another. Also bring your own toilet paper. The room was decent, however the bathroom needed work. It was within walking distance to what we wanted to see.
Stayed 3 nights in Dec 2025

6/10 Okay

william

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
old hotel. shower dirty and mold. Floors are in bad shape.
Stayed 1 night in Dec 2025

10/10 Excellent

Elliott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Got engaged this weekend. Room and staff were great.
Stayed 3 nights in Sep 2025

4/10 Poor

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
The door handles did not operate properly. We had to switch rooms because we could not get our door to shut after fighting to get it open to begin with. We were told the owner was aware but just hasnt taken the time to fix them. Second room worked a bit better but not the best. We had to get our card key reset each day because it would no longer work.Our tub did not drain. Nothing like standing in everyone's dirty water to shower. The continental breakfast was a choice of cheap nasty packaged danishes or waffles. It was located in a lobby which was not very clean.
Stayed 2 nights in Dec 2025

2/10 Terrible

Iain

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not fit for rental absolutely disgusting. There was discharge in the toilet, Holes in the black out screen that let in light everywhere. The comforter was warn thin and stained. As were the under sheets and pillow cases. They graciously gave me clean ones but alas they were just as stained and thin. We drove to the Walmart in Cleaveland ga and bought sheet sets and a new comfortor and camping chairs as the chair inside looked as if someone brought it in from an alley. Service was great. Place abhorrent.
Stayed 1 night in Dec 2025

8/10 Good

Deanna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2025

4/10 Poor

Ramesh

Liked: Staff & service
Disliked: Cleanliness
Room and Toilet were not clean. Room lamps were broken. Tub was dirty. Room floor were noisy. Access card were not working oftentimes. Breakfast was not good. Overall condition of the room was dirty and not maintained.
Stayed 1 night in Dec 2025

2/10 Terrible

suzette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel staff was very helpful when we needed assistance. That was about the only good thing about this day. The hotel is not very well maintained, there were several items broken in the bathroom and the bathtub had several chips in the porcelain. It was also very difficult to get in and out of the room because of the door not operating properly. The refrigerator/freezer was frozen and we were not able to use the freezer. The air condition did not maintain a comfortable setting.
Stayed 1 night in Dec 2025

8/10 Good

Jacqueline

Stayed 1 night in Nov 2025

4/10 Poor

Eivette

Travelled with family
Liked: Staff & service
Disliked: Amenities
Rooms were clean enough. We've stayed here before but never got the 1st floor. Our rooms were very noisy from the 2nd floor. Requested a room change. Cops were called for a domestic disturbance.
Stayed 1 night in Nov 2025

8/10 Good

Gary, Landisville

Liked: Cleanliness, amenities
The room was clean. The in room amenities were nice. It is a small, family run motel that is good for the price. The free breakfast is limited and it lies on the main streetand can be noisy at times.
Stayed 3 nights in Nov 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Very welcoming. The room, unfortunately, was dirty. The bathroom tub was moldy and very low water pressure. They was a zippered matress cover, which was nice. Perfect location!!
Stayed 6 nights in Oct 2025

4/10 Poor

Shelly M

Travelled with partner
Liked: Cleanliness
Bathrooms were a little outdated and it was too noisy
Stayed 1 night in Oct 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities
Just spent 1 night here. Good place for the price and location!
Stayed 1 night in Nov 2025

8/10 Good

Dean, Clearwater

Stayed 1 night in Oct 2025

8/10 Good

stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heater was working great. Room was clean and in good condition. Bathroom was clean and lots of towels. Check in and out were easy and quick and staff was friendly. Close to attractions and Festhalle, great spot. Lots of parking space. Awesome TV and a ton of services and channels. Would recommend and will stay again!
Stayed 1 night in Oct 2025

8/10 Good

troy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was very limited a little dirty.But the price was cheap.So I can't complain too much.I knew I was getting myself into
Stayed 1 night in Oct 2025