Best Western Plus Greenville I-385 Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Greenville I-385 Inn & Suites

Free daily continental breakfast
Seasonal outdoor pool
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
831 Congaree Rd, Greenville, SC, 29607-3521
  • Place, Roper Mountain Science Center
    ‪10 min walk‬
  • Place, Haywood Mall
    ‪1 min drive‬
  • Place, Patewood Memorial Hospital
    ‪1 min drive‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪10 min drive‬

Room options

King Suite

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(171 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(18 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(30 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(22 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(101 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(29 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Separate Bedroom, Microwave And Refrigerator, Wet Bar, Sofabed

  • Sleeps 4

Separate Bedroom Two Queen Suite

  • Sleeps 6

Accessible Two Queen Room

  • Sleeps 4

Accessible King Room

  • Sleeps 2

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Queen Suite

  • Sleeps 4

Similar properties

About the area

Greenville

With a stay at Best Western Plus Greenville I-385 Inn & Suites, you'll be centrally located in Greenville, a 2-minute drive from Haywood Mall and 7 minutes from Bon Secours Wellness Arena. .This hotel is 1.1 mi (1.7 km) from Roper Mountain Science Center and 1.1 mi (1.8 km) from St. Francis Eastside.

What's nearby

  • Roper Mountain Science Center - 10 min walk - 0.9 km
  • St. Francis Eastside - 19 min walk - 1.6 km
  • Haywood Mall - 1 min drive - 2.0 km
  • Patewood Memorial Hospital - 1 min drive - 2.1 km
  • The Shops at Greenridge - 1 min drive - 2.4 km

Getting around

  • Greenville Station - 14 min drive
  • Greenville-Spartanburg Intl. Airport (GSP) - 15 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Panda Express - ‬18 min walk
  • ‪Yard House - ‬18 min walk
  • ‪Cheddar's Scratch Kitchen - ‬17 min walk
  • ‪Twin Peaks - ‬13 min walk

About this property

Best Western Plus Greenville I-385 Inn & Suites

Hotel with free parking, near Haywood Mall
Best Western Plus Greenville I-385 Inn & Suites offers 120 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 120 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Dock
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September

Property is also known as

Comfort Greenville
Comfort Inn Greenville
Greenville Comfort Inn
Comfort Hotel Greenville
Plus Greenville I 385 & Suites
Best Western Plus Greenville I 385
Best Western Plus Greenville I 385 Inn Suites
Best Western Plus Roper Mountain Road Inn Suites
Best Western Plus Greenville I-385 Inn & Suites Hotel
Best Western Plus Greenville I-385 Inn & Suites Greenville
Best Western Plus Greenville I-385 Inn & Suites Hotel Greenville

Best Western Plus Greenville I-385 Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 996 out of 1433 reviews
Rating 8 - Good. 273 out of 1433 reviews
Rating 6 - Okay. 91 out of 1433 reviews
Rating 4 - Poor. 25 out of 1433 reviews
Rating 2 - Terrible. 48 out of 1433 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Deborah

Stayed 2 nights in Nov 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access, good parking. Room is excellent, well stocked. Staff is friendly & good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Vicki

Stayed 1 night in Nov 2025

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Bethany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time. We enjoyed the clean room, breakfast, and great service!
Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie

Stayed 1 night in Nov 2025

2/10 Terrible

Alison

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My room was infested with ROACHES. The hotel offered no help whatsoever. Because I booked through Expedia, I was unable to advocate for myself to get an immediate refund or even a discount. The hotel then denied a refund entirely. The front desk clerk admitted another guest from a different wing had already complained of roaches and said there were no other rooms available — as if that excused the issue. This is a major sanitation and health concern that both Best Western and Expedia completely ignored. The room was filthy on top of that, and the customer service was awful. Absolutely unacceptable experience and complete lack of accountability from both the hotel and Expedia.
Stayed 2 nights in Nov 2025

10/10 Excellent

Curtis

Stayed 3 nights in Oct 2025

8/10 Good

Kaci

Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous room clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Rachael

Stayed 1 night in Nov 2025

10/10 Excellent

Lucy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2025

10/10 Excellent

magadan

Good hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela Renee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Karen, Concord

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Friendly staff and very nice lobby area.
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Stayed 2 nights in Nov 2025

2/10 Terrible

Destiny

Stayed 1 night in Nov 2025

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was just what I expected. The staff were very polite and helpful, and the facility was as advertised. The room was very clean, but it was a little tired around the edges - things like missing grout in the shower, slightly discolored carpet - but nothing terrible, and I was satisfied. Breakfast was plentiful, and the dining area bright, spacious and clean. The location was convenient to I-385, easily accessible, and felt safe.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 6 nights in Oct 2025

10/10 Excellent

Dale

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
After being stranded on I 26 after a tire blow out for almost 6 hours, we were welcomed with open arms as we had the vehicle towed to the local Mazda dealership. What a nice way to end a very stressful day. Thank you for the cup of milk. It made my day. Very friendly front desk staff.
Stayed 1 night in Oct 2025

10/10 Excellent

jared

Stayed 1 night in Nov 2025

10/10 Excellent

Parker

Liked: Cleanliness, amenities, property conditions & facilities
Solid spot
Stayed 1 night in Nov 2025

10/10 Excellent

Himani

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay.
Stayed 1 night in Nov 2025

2/10 Terrible

Marquis

Stayed 1 night in Oct 2025

8/10 Good

Ruud

Stayed 1 night in Nov 2025