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Holiday Inn Express & Suites Williams by IHG

3.0 star property

Photo gallery for Holiday Inn Express & Suites Williams by IHG

Free daily buffet breakfast
Exterior
Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1150 W. Cataract Lake Road, Williams, AZ, 86046
  • Place, Williams Visitor Center
    ‪10 min walk‬
  • Place, Pete's Route 66 Gas Station Museum
    ‪12 min walk‬
  • Place, Canyon Coaster Adventure Park
    ‪2 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(81 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Roll-in Shower (Communications, Mobility)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Roll-in Shower (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Williams-Grand Canyon Area
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,449 reviews
The price is AU$203
includes taxes & fees
13 Apr - 14 Apr
La Quinta Inn & Suites by Wyndham Williams-Grand Canyon Area

About the area

Williams

Located in Williams (Downtown Williams), Holiday Inn Express & Suites Williams by IHG is within a 15-minute walk of Williams Visitor Center and Thunder Eagle Native Art. .This spa hotel is 0.8 mi (1.2 km) from Pete's Route 66 Gas Station Museum and 0.8 mi (1.3 km) from Buckskinner Park.

What's nearby

  • Williams Visitor Center - 10 min walk - 0.9 km
  • Thunder Eagle Native Art - 10 min walk - 0.9 km
  • Pete's Route 66 Gas Station Museum - 12 min walk - 1.0 km
  • Canyon Coaster Adventure Park - 2 min drive - 2.3 km
  • Kaibab National Forest Headquarters - 3 min drive - 1.9 km

Getting around

  • Williams Depot - 12 min walk
  • Flagstaff Pulliam Field (FLG) - 37 min drive

Restaurants

  • ‪Love's Travel Stop - ‬3 min drive
  • ‪Maverick Fuel - ‬2 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Circle K - ‬13 min walk
  • ‪The Long Horn Saloon - ‬19 min walk

About this property

Holiday Inn Express & Suites Williams by IHG

Holiday Inn Express & Suites Williams by IHG offers 81 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 45-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 45-inch LED televisions with satellite programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 9 2025 to April 20 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Williams Hotel
Holiday Inn Express Williams
Holiday Inn Express Suites Williams
Holiday Inn Express Suites Williams by IHG
Holiday Inn Express Suites Williams an IHG Hotel
Holiday Inn Express & Suites Williams by IHG Hotel
Holiday Inn Express & Suites Williams by IHG Williams
Holiday Inn Express & Suites Williams by IHG Hotel Williams

Holiday Inn Express & Suites Williams by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
clean rooms, helpful staff..
Stayed 5 nights in Sep 2025

2/10 Terrible

LAURA

Travelled with family
Disliked: Amenities
TERRIBLE hotel, terrible staff. I would NEVER recommend staying at this property. Dirty, rude front desk manager, broken pool with no commitment to fixing the issue, and zero customer service skills at this property. Do yourself a favor and DO NOT BOOK with this property.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean rooms.
Stayed 1 night in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice with a king bed. Clean with fridge and microwave. First floor right across from breakfast and the ice machine. Good breakfast with eggs and crispy bacon. Coffee was decent and waffle machine plus all the rest of the yummy breakfast bar. All staff members were very courteous and helpful. I'll come back again. 😁
Stayed 2 nights in Dec 2025

8/10 Good

michelle Joseph

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst stay of our lives Two older front desk hobbits terribly rude
Stayed 2 nights in Nov 2025

8/10 Good

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities
went to the polar express stayed here. Room was clean breakfast was great!
Stayed 1 night in Nov 2025

8/10 Good

Marsha

Stayed 1 night in Nov 2025

4/10 Poor

chetan, Scottsdale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Good place , had a little worn out upholstery, missing room footwear for guests to use inside washroom, missing toiletries like toothpaste, brush, to namw a few. So a bit overpriced
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

dexter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Nov 2025

4/10 Poor

Lilia

Travelled with family
Disliked: Property conditions & facilities
Poor air quality, was not non smoking as advertised. Vents did not work properly. Staff did not correct complaint.
Stayed 1 night in Nov 2025

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Vania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Kristine

Stayed 1 night in Nov 2025

10/10 Excellent

Breckell

Stayed 1 night in Nov 2025

10/10 Excellent

Edgar

Stayed 1 night in Nov 2025

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The power went out. We had no heat or lights for 4 hours. Not offered anything to compensate. Asked to have late check out and they said we could have 30 minutes to an hour even though we had planned to swim during the power outage. We did swim and the pool was GROSS. There were floating balls of hair and the water was a green blue color that was very unsightly. Our room was quite dirty. And we had to be moved rooms because the first one had a toilet that ran and they had no staff to fix it. Used McDonalds cup on the floor by the pull out couch. The 2nd room had carpet coming up. Both rooms had peeling head boards. Wont recommend. Staff was nice and food was nice.
Stayed 1 night in Nov 2025

6/10 Okay

Chris

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Was decent. Bathroom was not clean at all. But was centrally located in town. Breakfast was good.
Stayed 1 night in Nov 2025

4/10 Poor

DORIS

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Checked in late (9pm) and Assigned room was not cleaned, which was terrible considering we had a baby with us and were super tired from the drive. Then new assigned room, while it was cleaned it was very dated, to the point that the AC unit covered popped off and hit my leg, leaving a bruise. Front desk was friendly and did what she could, she was kind. The next morning spoke with manager, let’s just say she was not having a great morning and it was barely 8am. I did my best to be super careful and kind but had to share my negative experience. She signed me up for rewards and gave me a a start to put towards other rewards I would earn using the app….. um thanks??? Needless to say this was not the best experience.
Stayed 1 night in Nov 2025

10/10 Excellent

DIANE, Tucson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet. Carpet felt a bit damp when we first arrived. Had requested a crib on reservation. Had to call down to request, but staff brought it right up. Breakfast was good; guests were greedy and entitled. Biscuits and gravy excellent. Wish there was chocolate milk. There's never enough cinnamon rolls. Again, greedy guests...they were gone by 8:30 a.m. Overall, excellent stay.
Stayed 1 night in Nov 2025

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities
Dirty and old, pancake maker broken, room phone broken, shower and bathroom moldy and
Stayed 1 night in Nov 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Disliked: Amenities
Very run down, bed is so hard, no ventilation in bathroom, no hard boiled eggs, people eating at checkout counter.
Stayed 1 night in Nov 2025

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

dean

Liked: Cleanliness, property conditions & facilities
Courteous. Quick. Great. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

Surendra

Liked: Cleanliness, staff & service, property conditions & facilities
fresh breakfast, friedly staff
Stayed 1 night in Nov 2025